PPP Serial Trouble

Discussion in 'TiVo Underground' started by Mephistopheles, Aug 25, 2004.

  1. Jan 18, 2005 #41 of 823
    etsolow

    etsolow Don't Try

    1,625
    11
    Feb 8, 2001
    Wisconsin
    Well I figured out what was causing my HDTiVo not to work, while my HDVR2 was working... it was my firewall! I don't quite get it, but on my Smoothwall I had the transparent web proxy enabled. I disabled it and now both the HDTiVo and the HDVR2 are able to dial out via the serial PPP connection.

    Hopefully that'll be enough of a hint to help someone else out at some point!

    E
     
  2. Jan 18, 2005 #42 of 823
    Badtz

    Badtz New Member

    10
    0
    Jan 18, 2005
    Hey all, I hope you guys can help me out.
    I've been trying for the past couple of days to get PPP over serial to work on my XP machine. I'm pretty sure I have the cable right, when I open hyperterminal I see lines of garbage starting with a ~, although I never get the 'requesting connection' line. Here is the contents of the log from my most recent connection attempt:

    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
    01-18-2005 16:15:54.836 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
    01-18-2005 16:15:54.836 - Modem type: Communications cable between two computers
    01-18-2005 16:15:54.836 - Modem inf path: mdmhayes.inf
    01-18-2005 16:15:54.836 - Modem inf section: M2700
    01-18-2005 16:15:54.836 - Matching hardware ID: pnpc031
    01-18-2005 16:15:54.836 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-18-2005 16:15:54.836 - Initializing modem.
    01-18-2005 16:15:54.836 - Waiting for a call.
    01-18-2005 16:16:09.708 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-18-2005 16:16:09.708 - Initializing modem.
    01-18-2005 16:16:09.708 - Waiting for a call.
    01-18-2005 16:17:05.488 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-18-2005 16:17:05.488 - Initializing modem.
    01-18-2005 16:17:05.488 - Waiting for a call.
    01-18-2005 16:17:42.571 - Recv: ~
    01-18-2005 16:17:42.571 - Interpreted response: Ring
    01-18-2005 16:17:42.571 - Recv: <ff>}#<c0>!}!
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: }!} }4}"
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: }
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: &} } }
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: }
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: }%}&<e9>(
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: k
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: <cd>}'}"}(
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: }
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:42.571 - Recv: "7<85>~
    01-18-2005 16:17:42.571 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: ~
    01-18-2005 16:17:45.576 - Interpreted response: Ring
    01-18-2005 16:17:45.576 - Recv: <ff>}#<c0>!}!
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: }
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: !} }4}"
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Answering the call.
    01-18-2005 16:17:45.576 - Recv: }
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: &} } }
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: }
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: }%}&<e9>(
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: k
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: <cd>}'}"}(
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: }
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.576 - Recv: "7<85>~
    01-18-2005 16:17:45.576 - Unknown Response
    01-18-2005 16:17:45.586 - Send: CLIENTSERVER
    01-18-2005 16:17:45.586 - Connection established at 115200bps.
    01-18-2005 16:17:45.586 - Error-control off or unknown.
    01-18-2005 16:17:45.586 - Data compression off or unknown.
    01-18-2005 16:18:15.589 - Read: Total: 450, Per/Sec: 12, Written: Total: 1150, Per/Sec: 37
    01-18-2005 16:18:25.643 - Hanging up the modem.
    01-18-2005 16:18:25.643 - Hardware hangup by lowering DTR.
    01-18-2005 16:18:27.646 - A timeout has expired waiting to comm event to occour.
    01-18-2005 16:18:27.646 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-18-2005 16:18:27.646 - Initializing modem.
    01-18-2005 16:18:27.646 - Waiting for a call.

    Any ideas?

    Edit: I guess I should also include some other details:
    This is a Directivo series 2 I'm using. My computer is on a D-Link DI-614+ router. I've tried both DHCP and using a static IP range. The box never connects, it just says 'service not answering'. Also, when I look at my PC under the incoming connections screen, it never shows a client as being connected.
     
  3. Jan 18, 2005 #43 of 823
    Voorheez

    Voorheez New Member

    33
    0
    Dec 30, 2004
    thats almost the same exact thing I get as well. We are both doing something wrong.
     
  4. Jan 18, 2005 #44 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Hi Badtz,

    It looks like you are connecting. Do you have any firewalls running? Also, I believe two static IP addresses addresses are the way to go.

    From your log:

    01-18-2005 16:17:45.586 - Connection established at 115200bps.

    01-18-2005 16:18:15.589 - Read: Total: 450, Per/Sec: 12, Written: Total: 1150, Per/Sec: 37

    You might consider using a lower connections speed such as 56k or something?

    John
     
  5. Jan 19, 2005 #45 of 823
    Badtz

    Badtz New Member

    10
    0
    Jan 18, 2005
    It does appear that I'm connecting, but should I also see the connection on my PC? Incoming connections never shows clients being connected, and my router logs never show any kind of request for an IP. As far as firewalls, I turned off my software firewall, but I do still have the firewall enabled on my router itself. Would that cause a problem?

    I'll try a lower speed later today and see what I get..

    Thanks!
     
  6. Jan 19, 2005 #46 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Hi Badtz,

    Use static IPs in the setup. Your computer already has its IP from the router. Your server-client relationship between the pc and TiVo need the static IPs if I understand this correctly. That's why the static IPs work better.

    Since I believe you are actually connecting you can monitor your Network Connections when TiVo is trying to make its calls and see the static IPs given to the TiVo and PC under Properties for the <Unauthenticated User>, IIRC.

    When you adjust the speed, remember you have to adjust it on the TiVo as well as the PC.

    Hope this helps.

    John
     
  7. Jan 19, 2005 #47 of 823
    Badtz

    Badtz New Member

    10
    0
    Jan 18, 2005
    SUCCESS!!

    I am happy to report that I successfully connected at 115200 today and made both a test and daily call. I think I found a good solution for others who are stuck in the same place I was.

    When you enter the dialing prefix into the tivo, make it ,#211,,
    Adding those 2 commas connected me. If I go into the tivo setup right now and remove them, it will not connect. Apparently that extra 4 seconds of pause makes all the difference, for me anyway.

    I also specified my IP address in setup, I used a range of 192.168.0.104 to 107.

    Thanks to cactus46 and everyone else who helped me.
     
  8. Jan 19, 2005 #48 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Congratulations, Badtz. I knew you were close to the answer. And thanks for your input, too. We are all learning.

    John
     
  9. Jan 20, 2005 #49 of 823
    pele10

    pele10 New Member

    4
    0
    Jan 19, 2005
    Hi everyone. I'm getting a similar issue that others have mentioned in this thread of the connection failing during negotiation. I've spent many a nights lately trying just about every suggestion I've seen on this and other sites and nothing has seemed to work (disable firewall, added two commas after dialing prefix, tried different connection speeds and different fixed tcp/ip addresses instead of using dhcp, started over from scratch multiple times, etc.) I have followed Otto’s directions exactly. I have a Series1 DirecTV Hughes receiver connected to my WinXP SP2 computer using a 20ft. null modem cable from 9thtee. I was originally behind a D-Link router but have removed it from the setup so that my WinXP computer is connected directly to my cable modem. I disable my Norton firewall each time before trying to make a connection. I've also tried rebooting my Tivo several times.

    During each call attempt, I always get the “unauthenticated user” showing up as I should. I have been monitoring the status of it as I tried connecting multiple times last night and tonight and noticed a pattern: I receive 416 bytes within the first minute of connectivity. It will then seem to pause for a little bit and usually jumps up to 461 bytes within the second minute. It will then pause again and sit until exactly 3 minutes and 5 seconds (give or take a second) of connectivity which at that time it jumps up to 481 bytes received and then the connection fails. I’m not sure if this means anything but it has been consistently failing at this time. The bytes sent usually range in the thousands, topping off around 5,000+. I’m at a loss for what else to try and would appreciate any suggestions. I’m determined to get this to work. FYI, here is a look at my modem log:

    01-20-2005 21:04:20.468 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
    01-20-2005 21:04:20.468 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
    01-20-2005 21:04:20.468 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
    01-20-2005 21:04:20.468 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
    01-20-2005 21:04:20.531 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
    01-20-2005 21:04:20.531 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
    01-20-2005 21:04:20.734 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
    01-20-2005 21:04:20.734 - Modem type: Communications cable between two computers
    01-20-2005 21:04:20.734 - Modem inf path: mdmhayes.inf
    01-20-2005 21:04:20.734 - Modem inf section: M2700
    01-20-2005 21:04:20.734 - Matching hardware ID: pnpc031
    01-20-2005 21:04:20.781 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-20-2005 21:04:20.781 - Initializing modem.
    01-20-2005 21:04:20.781 - Waiting for a call.
    01-20-2005 21:15:03.359 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-20-2005 21:15:03.359 - Initializing modem.
    01-20-2005 21:15:03.359 - Waiting for a call.
    01-20-2005 21:15:39.562 - Recv: ~
    01-20-2005 21:15:39.562 - Interpreted response: Ring
    01-20-2005 21:15:39.562 - Recv: <ff>}#<c0>!}!
    01-20-2005 21:15:39.562 - Unknown Response
    01-20-2005 21:15:39.578 - Recv: }
    01-20-2005 21:15:39.578 - Unknown Response
    01-20-2005 21:15:39.578 - Recv: !} }4}"
    01-20-2005 21:15:39.578 - Unknown Response
    01-20-2005 21:15:39.578 - Recv: }
    01-20-2005 21:15:39.578 - Unknown Response
    01-20-2005 21:15:39.578 - Recv: &} } }
    01-20-2005 21:15:39.578 - Unknown Response
    01-20-2005 21:15:39.593 - Recv: }
    01-20-2005 21:15:39.593 - Unknown Response
    01-20-2005 21:15:39.593 - Recv: }%}&}
    01-20-2005 21:15:39.593 - Unknown Response
    01-20-2005 21:15:39.593 - Recv: }
    01-20-2005 21:15:39.593 - Unknown Response
    01-20-2005 21:15:39.593 - Recv: }^<df>}'}
    01-20-2005 21:15:39.593 - Unknown Response
    01-20-2005 21:15:39.609 - Recv: "
    01-20-2005 21:15:39.609 - Unknown Response
    01-20-2005 21:15:39.609 - Recv: }(}"Gx~
    01-20-2005 21:15:39.609 - Unknown Response
    01-20-2005 21:15:42.578 - Recv: ~
    01-20-2005 21:15:42.578 - Interpreted response: Ring
    01-20-2005 21:15:42.578 - Recv: <ff>}#<c0>!}!
    01-20-2005 21:15:42.578 - Unknown Response
    01-20-2005 21:15:42.578 - Answering the call.
    01-20-2005 21:15:42.593 - Send: CLIENTSERVER
    01-20-2005 21:15:42.593 - Connection established at 9600bps.
    01-20-2005 21:15:42.593 - Error-control off or unknown.
    01-20-2005 21:15:42.593 - Data compression off or unknown.
    01-20-2005 21:16:12.593 - Read: Total: 584, Per/Sec: 17, Written: Total: 5333, Per/Sec: 177
    01-20-2005 21:18:12.593 - Read: Total: 682, Per/Sec: 0, Written: Total: 5817, Per/Sec: 4
    01-20-2005 21:18:52.500 - Hanging up the modem.
    01-20-2005 21:18:52.500 - Hardware hangup by lowering DTR.
    01-20-2005 21:18:54.500 - A timeout has expired waiting to comm event to occour.
    01-20-2005 21:18:54.500 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-20-2005 21:18:54.500 - Initializing modem.
    01-20-2005 21:18:54.500 - Waiting for a call.
     
  10. Jan 20, 2005 #50 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    It looks like your setup is correct from your TiVo to your PC. Tell us a little more about your router, and Internet--cable, or dsl.

    It looks like your router may be more sophisticated than NAT? Can you bypass your router and connect the PC to your cable/dsl modem for a test?

    For what it is worth, it looks like your TiVo to PC connection is working.

    John
     
  11. Jan 21, 2005 #51 of 823
    pele10

    pele10 New Member

    4
    0
    Jan 19, 2005
    John,

    I took the router out of my setup a few days ago. So now it is just my Hughes DirecTV Series 1 receiver hooked up to my WinXP computer via a 20ft 9thtee null modem cable and the WinXP computer is hooked up directly to my Motorola SB5100 Surfboard cable modem. ISP is Charter. The only firewall I have running right now is Norton Firewall 2005 which I disable before trying to make a connection. The connection still fails during the negotiating as I mentioned in my original post. It just seems like for whatever reason, it just times out after 3 minutes for some reason.

    When I run ipconfig, this is what I get:

    Ethernet adapter Network Bridge:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 24.107.150.177
    Subnet Mask . . . . . . . . . . . : 255.255.224.0
    Default Gateway . . . . . . . . . : 24.107.128.1

    I have a 1394/firewire card installed and so I created the network bridge based off the following I found in a different thread:

    "After suffering through several days of frustration and becoming way too familiar with mdmhayes.inf, configuring modems and incoming connections trying to get my HR10-250 to communicate via PPP I literally stumbled on the solution. Turns out that because my computer has a 1394 card in it (AKA "Firewire") it was showing up in my list of networks. I essentially ignored it as I didn't think it had anything to do with my problem. At my wit's end I right-mouse clicked on the local area network and noticed a command for creating a bridge. So, on a whim I created a bridge between the Local Area Connection and the 1394 Connection. Next time I tried a test call it worked! So, I tried a regular call and, viola! it also worked. It is still downloading what is apparently a software update (10MB and counting!) with no problems."
     
  12. Jan 21, 2005 #52 of 823
    Badtz

    Badtz New Member

    10
    0
    Jan 18, 2005
    This may or may not be helpful but, before I got my connection working at 115200, I tried connecting at 9600 baud with success. At that slow speed, it took 9 full minutes for it to complete negotiation. It appears that you're connecting at 9600.. have you had the same problem at higher speeds? If you're worried about length of the cable, I am connecting at the highest speed and I'm using a belden 9451 audio cable that's running through my attic.. I'd estimate it's about 60 feet of cable.

    You said that you're seeing the 'user connected' icon. When you look at the status of that user, does it show that the PC has assigned it an IP address? If so, then I would say that your problem isn't with your network setup at all. Something is stopping the data from coming back to the tivo, make sure you have any firewalls turned off.
     
  13. Jan 21, 2005 #53 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Hi pele10,

    Your Motorola reference jogged my memory about another post from tivo_pvr:

    http://www.tivocommunity.com/tivo-vb/showthread.php?postid=2460136#post2460136

    Could this apply to you and many others using the Motorola cable modem?

    Hope this gets you on the right track and keep us posted.

    John

     
  14. Jan 21, 2005 #54 of 823
    KBrack

    KBrack Member

    44
    5
    Feb 15, 2002
    Twin Cities, MN
    I've been working on this for days with absolutely no luck and Pele10's situation sounds exactly like mine. I've tried everything that I know of to try to get this to work. (Multiple laptops, wide open router, no router, commas, assigned IPs, etc., etc.)

    I get the same type of statistics that Pele10 reports for the Unauthenticated user connection. Something that I noticed yesterday, I was totally off the network and got the same response when I had the TiVo initiate the connection. So it seems that there's no data at all being passed to "the Mothership." Pele10 could you try this and see if it is the same with you?

    Any ideas from anyone on what to check to see if I can get any traffic moving. What about ICS settings, I've seen no mention of these, but I can't enable them as it needs the address that's being used by my router.

    For what it's worth, I have a Motorola cable modem, but not the SBG1000. Any help would be appreciated.

    Thanks,
    KBrack



     
  15. Jan 21, 2005 #55 of 823
    Voorheez

    Voorheez New Member

    33
    0
    Dec 30, 2004
    Well, i'm getting closer, my modem started to negotiate, but then failed while negotiating after about 3 minuts. DAM, i'm almost there. Maybe one of you can help me out, here is the new log::

    01-21-2005 21:46:00.772 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-21-2005 21:46:00.819 - Initializing modem.
    01-21-2005 21:46:00.866 - Waiting for a call.
    01-21-2005 21:48:10.053 - Recv: ~
    01-21-2005 21:48:10.053 - Interpreted response: Ring
    01-21-2005 21:48:10.069 - Recv: <ff>}#<c0>!}!}!} }4}"}&} } } } }%}&<<f2><c3>i}'}"}(}"<f6><9c>~
    01-21-2005 21:48:10.069 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: ~
    01-21-2005 21:48:13.053 - Interpreted response: Ring
    01-21-2005 21:48:13.053 - Recv: <ff>}#<c0>!}!
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Answering the call.
    01-21-2005 21:48:13.053 - Recv: }
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: !} }4}"
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: }
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: &} } }
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: }
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: }%}&<<f2>
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: <c3>
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: i}'}"}(
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: }
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.053 - Recv: "<f6><9c>~
    01-21-2005 21:48:13.053 - Unknown Response
    01-21-2005 21:48:13.069 - Send: CLIENTSERVER
    01-21-2005 21:48:13.069 - Connection established at 115200bps.
    01-21-2005 21:48:13.069 - Error-control off or unknown.
    01-21-2005 21:48:13.069 - Data compression off or unknown.
    01-21-2005 21:48:43.069 - Read: Total: 672, Per/Sec: 19, Written: Total: 5154, Per/Sec: 171
    01-21-2005 21:50:43.069 - Read: Total: 802, Per/Sec: 1, Written: Total: 7224, Per/Sec: 17
    01-21-2005 21:51:23.741 - Hanging up the modem.
    01-21-2005 21:51:23.741 - Hardware hangup by lowering DTR.
    01-21-2005 21:51:25.741 - A timeout has expired waiting to comm event to occour.
    01-21-2005 21:51:25.741 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-21-2005 21:51:25.741 - Initializing modem.
    01-21-2005 21:51:25.741 - Waiting for a call.
     
  16. Jan 22, 2005 #56 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    It appears that the TiVo is talking ok to the PC. However, the PC is not talking to the Internet. Probably, there is some firewall or packet filtering turned on in a router, cable/dsl modem, or in the PC itself.

    These lines show that TiVo is talking to the PC:

    01-21-2005 21:48:43.069 - Read: Total: 672, Per/Sec: 19, Written: Total: 5154, Per/Sec: 171
    01-21-2005 21:50:43.069 - Read: Total: 802, Per/Sec: 1, Written: Total: 7224, Per/Sec: 17

    But the two entries and the high ratio of Written to Read indicates to me that TiVo is not making a connection with the TiVo servers.

    John
     
  17. Jan 23, 2005 #57 of 823
    pele10

    pele10 New Member

    4
    0
    Jan 19, 2005
    In response to those that have replied since my last posting:

    Badtz - I have tried connecting at various speeds. The PC does appear to be assigning an IP to the TIVO. I have disabled my firewall each time I try to connect so I don’t think that’s an issue.

    Cactus46 - My Motorola cable modem (SB5100) is a different version from the one (SBG1000) mentioned in the thread you posted. I've been reviewing the documentation for my modem and it does not have any type of built in firewall, packet filtering, etc. and is not able to be configured as much as the SBG1000 one so I'm assuming that's not the problem, although I'm not going to completely rule it out just yet.

    KBrack - I don't get the same response when I'm off the network. It never makes it to the Negotiating phase. Instead it just fails at the Connecting phase.

    I’ve tried starting for scratch again several times always following Otto’s directions and still no luck. It seems that no matter what I try, the connection still fails at the same point during the Negotiating stage. The pattern is always the same: I receive 416 bytes within the first minute of connectivity. It will then seem to pause for a little bit and usually jumps up to 461 bytes within the second minute. It will then pause again and sit until exactly 3 minutes and 5 seconds (give or take a second) of connectivity which at that time it jumps up to 481 bytes received and then the connection fails. It always fails around the same time and when it receives 481 bytes.

    There’s something else I’ve noticed that I’m not sure if it’s normal or not. During the Negotiating stage, when I look at the status for the Unauthenticated User, in the Received column underneath where it notes the amount of bytes, I noticed it’s showing that there is one error. Is this normal? There are no errors under the Sent column.

    Here’s my latest modem log. The interesting thing is now I’m getting additional lines with LINEEVEVENT in it. I’ve never gotten those lines before in my log.

    01-23-2005 14:30:41.531 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 14:30:41.531 - Initializing modem.
    01-23-2005 14:30:41.531 - Waiting for a call.
    01-23-2005 14:30:41.531 - TSP(0000): LINEEVENT: LINECALLSTATE_DISCONNECTED(0x1)
    01-23-2005 14:30:41.531 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
    01-23-2005 14:30:41.531 - TSP Completing Async Operation(0x00010301) Status 0x00000000
    01-23-2005 14:30:41.531 - TSP(0000): Dropping Call
    01-23-2005 14:30:41.531 - TSP Completing Async Operation(0x00010312) Status 0x00000000
    01-23-2005 14:30:41.531 - TSP(0000): Closing Call
    01-23-2005 14:31:25.703 - Recv: ~
    01-23-2005 14:31:25.703 - Interpreted response: Ring
    01-23-2005 14:31:25.703 - TSP(0000): LINEEVENT: LINE_NEWCALL
    01-23-2005 14:31:25.703 - TSP(0000): LINEEVENT: LINECALLSTATE_OFFERING
    01-23-2005 14:31:25.703 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1)
    01-23-2005 14:31:25.703 - Recv: <ff>}#<c0>!}!
    01-23-2005 14:31:25.703 - Unknown Response
    01-23-2005 14:31:25.703 - Recv: }
    01-23-2005 14:31:25.703 - Unknown Response
    01-23-2005 14:31:25.703 - Recv: !} }4}"
    01-23-2005 14:31:25.703 - Unknown Response
    01-23-2005 14:31:25.718 - Recv: }
    01-23-2005 14:31:25.718 - Unknown Response
    01-23-2005 14:31:25.718 - Recv: &} } }
    01-23-2005 14:31:25.718 - Unknown Response
    01-23-2005 14:31:25.718 - Recv: }
    01-23-2005 14:31:25.718 - Unknown Response
    01-23-2005 14:31:25.718 - Recv: }%}&<ff><ff>
    01-23-2005 14:31:25.718 - Unknown Response
    01-23-2005 14:31:25.734 - Recv: }
    01-23-2005 14:31:25.734 - Unknown Response
    01-23-2005 14:31:25.734 - Recv: 4i}'}"}
    01-23-2005 14:31:25.734 - Unknown Response
    01-23-2005 14:31:25.750 - Recv: (
    01-23-2005 14:31:25.750 - Unknown Response
    01-23-2005 14:31:25.750 - Recv: }"h<cf>~
    01-23-2005 14:31:25.750 - Unknown Response
    01-23-2005 14:31:28.703 - Recv: ~
    01-23-2005 14:31:28.703 - Interpreted response: Ring
    01-23-2005 14:31:28.703 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1)
    01-23-2005 14:31:28.703 - Recv: <ff>}#<c0>!}!
    01-23-2005 14:31:28.703 - Unknown Response
    01-23-2005 14:31:28.703 - TSP(0000): Accepting Call
    01-23-2005 14:31:28.703 - TSP(0000): LINEEVENT: LINECALLSTATE_ACCEPTED
    01-23-2005 14:31:28.703 - TSP(0000): Answering Call
    01-23-2005 14:31:28.703 - Answering the call.
    01-23-2005 14:31:28.718 - Send: CLIENTSERVER
    01-23-2005 14:31:28.718 - Connection established at 9600bps.
    01-23-2005 14:31:28.718 - Error-control off or unknown.
    01-23-2005 14:31:28.718 - Data compression off or unknown.
    01-23-2005 14:31:28.718 - TSP Completing Async Operation(0x000102ab) Status 0x00000000
    01-23-2005 14:31:28.718 - TSP(0000): LINEEVENT: LINECALLSTATE_CONNECTED
    01-23-2005 14:31:58.718 - Read: Total: 579, Per/Sec: 17, Written: Total: 350, Per/Sec: 11
    01-23-2005 14:33:58.718 - Read: Total: 677, Per/Sec: 0, Written: Total: 350, Per/Sec: 0
    01-23-2005 14:34:38.656 - TSP(0000): Dropping Call
    01-23-2005 14:34:38.656 - Hanging up the modem.
    01-23-2005 14:34:38.656 - Hardware hangup by lowering DTR.
    01-23-2005 14:34:40.656 - A timeout has expired waiting to comm event to occour.
    01-23-2005 14:34:40.656 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 14:34:40.656 - Initializing modem.
    01-23-2005 14:34:40.656 - Waiting for a call.
    01-23-2005 14:34:40.656 - TSP(0000): LINEEVENT: LINECALLSTATE_DISCONNECTED(0x1)
    01-23-2005 14:34:40.656 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
    01-23-2005 14:34:40.656 - TSP Completing Async Operation(0x0001029a) Status 0x00000000
    01-23-2005 14:34:40.671 - TSP(0000): Dropping Call
    01-23-2005 14:34:40.671 - TSP Completing Async Operation(0x00010289) Status 0x00000000
    01-23-2005 14:34:40.687 - TSP(0000): Closing Call
     
  18. Jan 23, 2005 #58 of 823
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    pele10, it looks like the drivers were loaded for another modem rather than the one setup for "Communications cable between two computers"? Was this computer set up for communicating with a Palm or other handheld?

    What modem driver was being logged at the beginning of your log such as "1-20-2005 21:04:20.734 - Modem type: Communications cable between two computers
    01-20-2005 21:04:20.734 - Modem inf path: mdmhayes.inf
    01-20-2005 21:04:20.734 - Modem inf section: M2700"
     
  19. Jan 23, 2005 #59 of 823
    cmccallion

    cmccallion New Member

    3
    0
    Jan 5, 2005
    Bergen...
    I'm having a similar problem setting up PPP as others. I've tried all tips on this forum, but no luck so far. I have a series 1 tivo, using a null modem cable, Win XP, motorola SBV4200 modem, no router, the blackice firewall and windows firewall are disabled, and assigned IP address range 192.168.0.100 - 192.168.0.110. The connection times out after connecting as <Unauthenticated User> with the computer. Here is my modem log: any help?

    01-23-2005 20:25:30.531 - Passthrough On
    01-23-2005 20:25:40.546 - Passthrough Off
    01-23-2005 20:25:40.546 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 20:25:40.546 - Initializing modem.
    01-23-2005 20:25:40.546 - Waiting for a call.
    01-23-2005 20:25:50.359 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 20:25:50.359 - Initializing modem.
    01-23-2005 20:25:50.359 - Waiting for a call.
    01-23-2005 20:25:50.453 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 20:25:50.453 - Initializing modem.
    01-23-2005 20:25:50.453 - Waiting for a call.
    01-23-2005 20:29:57.890 - Recv: ~
    01-23-2005 20:29:57.890 - Interpreted response: Ring
    01-23-2005 20:29:57.890 - Recv: <ff>}#<c0>!}!
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: }
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: !} }4}"
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: }
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: &} } }
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: }
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: }%}&<ff><ff>
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: )
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: %}'}"}(
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: }
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:29:57.890 - Recv: "u<8b>~
    01-23-2005 20:29:57.890 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: ~
    01-23-2005 20:30:00.906 - Interpreted response: Ring
    01-23-2005 20:30:00.906 - Recv: <ff>}#<c0>!}!
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: }
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: !} }4}"
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: }
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: &} } }
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Answering the call.
    01-23-2005 20:30:00.906 - Recv: }
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: }%}&<ff><ff>
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: )
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: %}'}"}(
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: }
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Recv: "u<8b>~
    01-23-2005 20:30:00.906 - Unknown Response
    01-23-2005 20:30:00.906 - Send: CLIENTSERVER
    01-23-2005 20:30:00.906 - Connection established at 115200bps.
    01-23-2005 20:30:00.906 - Error-control off or unknown.
    01-23-2005 20:30:00.906 - Data compression off or unknown.
    01-23-2005 20:30:30.906 - Read: Total: 593, Per/Sec: 16, Written: Total: 383, Per/Sec: 12
    01-23-2005 20:32:30.906 - Read: Total: 692, Per/Sec: 0, Written: Total: 383, Per/Sec: 0
    01-23-2005 20:33:08.578 - Hanging up the modem.
    01-23-2005 20:33:08.578 - Hardware hangup by lowering DTR.
    01-23-2005 20:33:10.578 - A timeout has expired waiting to comm event to occour.
    01-23-2005 20:33:10.578 - Recv: <e0><00><e0><00><e0><e0><e0><00><00><e0><e0><e0><00>
    01-23-2005 20:33:10.578 - Unknown Response
    01-23-2005 20:33:10.578 - 115200,8,N,1, ctsfl=0, rtsctl=1
    01-23-2005 20:33:10.578 - Initializing modem.
    01-23-2005 20:33:10.578 - Waiting for a call.
     
  20. Jan 25, 2005 #60 of 823
    pjpete

    pjpete New Member

    6
    0
    Sep 26, 2004
    You can add me to the list. I have been working on this for the past four days and I don't know what to try next. I have added the extra pauses, shortened the length of my cable, lowered the modem speed, turned off the firewall on both XP and my router, disconnected the router and then reconnected it and confirmed from the cable company that the modem does not have a firewall.

    I have also used various IP addresses shown, but I have no knowledge why I doing this or what it means. I have attached my log file in case somone can help me. Ever since I shortnened the cable and moved the tivo next to the computer, my wife is getting quite the kick out of watching me have to contol the tivo with the remote in the office and then race back into the family room to see where to move the cursor next on the TV.

    Anyways, any help would be greatly appreciated.

    Thanks

    Pete

    01-24-2005 21:58:54.453 - Recv: ~
    01-24-2005 21:58:54.453 - Interpreted response: Ring
    01-24-2005 21:58:54.453 - Recv: <ff>}#<c0>!}!
    01-24-2005 21:58:54.453 - Unknown Response
    01-24-2005 21:58:54.468 - Recv: }
    01-24-2005 21:58:54.468 - Unknown Response
    01-24-2005 21:58:54.468 - Recv: !} }4}"
    01-24-2005 21:58:54.468 - Unknown Response
    01-24-2005 21:58:54.468 - Recv: }
    01-24-2005 21:58:54.468 - Unknown Response
    01-24-2005 21:58:54.468 - Recv: &} } }
    01-24-2005 21:58:54.468 - Unknown Response
    01-24-2005 21:58:54.484 - Recv: }
    01-24-2005 21:58:54.484 - Unknown Response
    01-24-2005 21:58:54.484 - Recv: }%}&Y}
    01-24-2005 21:58:54.484 - Unknown Response
    01-24-2005 21:58:54.484 - Recv: 7
    01-24-2005 21:58:54.484 - Unknown Response
    01-24-2005 21:58:54.484 - Recv: %-}'}"}
    01-24-2005 21:58:54.484 - Unknown Response
    01-24-2005 21:58:54.500 - Recv: (
    01-24-2005 21:58:54.500 - Unknown Response
    01-24-2005 21:58:54.500 - Recv: }"v|~
    01-24-2005 21:58:54.500 - Unknown Response
    01-24-2005 21:58:57.468 - Recv: ~
    01-24-2005 21:58:57.468 - Interpreted response: Ring
    01-24-2005 21:58:57.468 - Recv: <ff>}#<c0>!}!
    01-24-2005 21:58:57.468 - Unknown Response
    01-24-2005 21:58:57.468 - Answering the call.
    01-24-2005 21:58:57.484 - Send: CLIENTSERVER
    01-24-2005 21:58:57.484 - Connection established at 9600bps.
    01-24-2005 21:58:57.484 - Error-control off or unknown.
    01-24-2005 21:58:57.484 - Data compression off or unknown.
    01-24-2005 21:59:27.484 - Read: Total: 648, Per/Sec: 19, Written: Total: 386, Per/Sec: 12
    01-24-2005 22:01:27.484 - Read: Total: 778, Per/Sec: 1, Written: Total: 386, Per/Sec: 0
    01-24-2005 22:02:07.296 - Hanging up the modem.
    01-24-2005 22:02:07.296 - Hardware hangup by lowering DTR.
    01-24-2005 22:02:09.296 - A timeout has expired waiting to comm event to occour.
    01-24-2005 22:02:09.296 - 9600,8,N,1, ctsfl=0, rtsctl=1
    01-24-2005 22:02:09.296 - Initializing modem.
    01-24-2005 22:02:09.296 - Waiting for a call.
     

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