Possible to get HD channels w/ Comcast Limited Cable & Cablecard?

Discussion in 'TiVo Series3 HDTV DVRs' started by Brian-1337, Aug 19, 2007.

  1. Aug 20, 2007 #21 of 111
    pauljb55

    pauljb55 Now in Miami Beach

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    Florida

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    I live in Atlanta, I have yet to buy the TivoHD, but my Samsung TV has a CC installed, I have the basic digital package and I get ABC, CBS, NBC, and I think one other one only because I have the CC and my tv has HD tuner...so you should get those...I am getting ready to add HD which I was told was only 6.95 a month to get ESPNHD for College football...I think I also get TNT HD and Discovery with that...not sure about INHD
     
  2. Aug 20, 2007 #22 of 111
    ericr74

    ericr74 Member

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    Broomfield,...
    I don't have a TiVoHD yet and my TV doesn't include an HD tuner, so I'm still in a holding pattern. But I called Comcast about two months ago to see if they would support this sort of set up. They said no - I have to subscribe to digital cable ($10) and to the HD package ($5) and then get two CCs ($1.50 for the second one) for a total of $17.50. I insisted that I didn't want/need any HD except for the locals and can't I just get the CCs for $1.50 and nothing else. They insisted that I'm not getting CCs unless I get digital cable at a minimum.
     
  3. Aug 20, 2007 #23 of 111
    keenanSR

    keenanSR Well-Known Member

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    Oct 12, 2004
    Santa Rosa CA
    Well, like I said, different areas have different policies, but, I also suspect there may be some CSR confusion heaped on top of that.

    You could try telling them that your TV has a CableCARD slot and when the tech gets there put it in the TiVo.

    You could also go to the office and lay out exactly what it is you want and you might get better results. Anytime I have to deal with Comcast I do it face-to-face and so far I've been pretty successful at getting what I want.
     
  4. Aug 20, 2007 #24 of 111
    Brian-1337

    Brian-1337 New Member

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    Aug 19, 2007
    Interesting. So now we have two people that have tried exactly what I'm trying to do, and had two completely different results.

    It definitely sounds like results vary depending on both region and CSR. Another tactic you can try is to just hang up and call back to get a different CSR.

    I'll begin my own Comcast CSR adventure tonight with this & report back soon.
     
  5. Aug 20, 2007 #25 of 111
    ericr74

    ericr74 Member

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    Apr 16, 2001
    Broomfield,...

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    I've actually tried calling them two separate times with the same lack of results. I did admit to them that I would use these two cards with a TiVo. I'm in the Denver area and I have not tried showing up in person at a Comcast office.
     
  6. Aug 20, 2007 #26 of 111
    jfh3

    jfh3 Active Member

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    Denver area
    Showing up in person won't help. The only way I know to do this in the Denver area at the moment is to subscribe to a digital package, get the CableCARDs installed/working, and then downgrade the service package.
     
  7. Aug 20, 2007 #27 of 111
    ericr74

    ericr74 Member

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    Apr 16, 2001
    Broomfield,...
    Ok but if I do that, how do I prevent them from taking the CCs?
     
  8. Aug 20, 2007 #28 of 111
    Ripcord2

    Ripcord2 New Member

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    Jun 6, 2004
    Perhaps I'm misunderstanding this thread, but why do you need to get local HD channels through cable? Why not get them over the air, and just pick up the guide data from Tivo? That worked fine for me...
     
  9. Aug 20, 2007 #29 of 111
    keenanSR

    keenanSR Well-Known Member

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    Santa Rosa CA
    Not everyone can get OTA channels, in fact, only about 15-20% of the country currently receives their TV via OTA.
     
  10. Aug 20, 2007 #30 of 111
    Jason

    Jason Member

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    Oct 3, 2000
    Walnut...
    My friend initially had trouble getting HD locals with Limited Basic. Comcast told him numerous times that the only way to get HD locals was to subscribe to a digital package such as Digital Classic. Only after pointing them to Comcast's own website which actually lists certain channels as "HDTV - Limited Basic" did Comcast finally tell him that he could actually get the HD locals with Limited Basic service and CableCards.

    You can check your channel lineup on the Comcast website to see if they have the same thing. From the channel lineup page, select "Limited Basic" as the package type, and then click the "Print your channel lineup" link in the first paragraph. This should give you a list of the various channels grouped by service level. Scroll down to see if you have anything listed under "HDTV - Limited Basic". For example this is what my channel lineup looks like:

    HDTV - Limited Basic
    702 KTVU HD
    703 KNTV - (NBC)
    705 KPIX - (CBS)
    707 KGO - (ABC)
    709 KQED - (PBS)
    712 KBCW HD
    720 FSNBA HD (check listings)
    725 NFL HD

    HDTV - Digital Classic
    715 National Geographic HD
    718 A&E HD
    719 INHD - 1
    721 Vs/Golf HD
    722 Discovery HD
    723 ESPN - HD


    Hope this helps. Good luck!
     
  11. Aug 21, 2007 #31 of 111
    jfh3

    jfh3 Active Member

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    Denver area

    You do the downgrade by calling 1-800-COMCAST. If they send someone to put a trap on your line, you don't need to be home.
     
  12. Aug 21, 2007 #32 of 111
    kb7oeb

    kb7oeb Member

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    Phoenix,AZ
    By choice for many, if you live in a major city you probably can get HD OTA.
     
  13. Aug 21, 2007 #33 of 111
    keenanSR

    keenanSR Well-Known Member

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    Santa Rosa CA
    Yes, I guess I wasn't very clear, the FCC estimates 15-20% receive OTA TV, but more could if they chose to. :)
     
  14. Aug 21, 2007 #34 of 111
    riddick21

    riddick21 New Member

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    Dec 11, 2006
    I have cablecards but I'm paying for channels 1-100 and a couple of HD channels. I think the plan is either $45 or $49. I doubt they would let you use cable cards for $12 service but hey you never know.
     
  15. Aug 21, 2007 #35 of 111
    greg_burns

    greg_burns Now in HD

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    Slower...
    Yeah, that's what I did. Just wasn't home when they wanted to pick up the cards and install the trap.

    I've had them for a about 4 months now with limited basic. Still can get my local HD via cable card, they seem to working fine. Cable cards appear as line item on my bill, but no charges. :up:
     
  16. Aug 21, 2007 #36 of 111
    dpoterek

    dpoterek New Member

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    Jul 4, 2004
    My local HD channels are in the 200 series....I was told I needed a "preferred" digital package to get those channels ($16 more than basic cable), not the "starter digital package" that only gets up thru 100 series channels ($2 more than basic cable).

    Does this sound right?

    I was told the 2 cable cards are free ($15) to install.

    Comcast Southeast cable company in Metro Detroit.
     
  17. Aug 21, 2007 #37 of 111
    Ripcord2

    Ripcord2 New Member

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    Jun 6, 2004
    Is that the number of people that currently receive OTA, or the number of people that COULD? I expect the "COULD" is much, much higher.

    Whether he CAN get the channels OTA I believe would be the important thing here. Tivo seems to have gone out of their way to make it easy/seemless to use both OTA (particularly digital) channels and local cable at the same time.

    For the week I had Tivo prior to getting Cable cards, I used OTA HDTV and it worked flawlessly. I still have several channels configured that I receive OTA but not through cable. I was impressed to see how many of my local stations are taking advantage of the digital spectrum by broadcasting multiple channels simultaneously, expanding the programming available.
     
  18. Aug 21, 2007 #38 of 111
    jrm01

    jrm01 New Member

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    Pittsburgh
    Don't get too impressed with this, the more channels they add the more it degrades the HD signal.
     
  19. Aug 21, 2007 #39 of 111
    keenanSR

    keenanSR Well-Known Member

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    Santa Rosa CA
    The number that could is much higher, depending on the market. For example, in the SF bay area market the number that could vs the number that do is not that much different, probably within 20%. In a market like Dallas, which is flat terrain, I think the number that do is around 30-40% but the number that could is probably close to 80%.
     
  20. Aug 21, 2007 #40 of 111
    vstone

    vstone Active Member

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    Martinsville...
    As I understand it, any local broadcast channel must be part of basic carry IF it is carried at all.

    For analog, if a station elects must carry status, it will be carried and part of the basic cable tier. If a station does not elect must carry status (say they want compensation), then the cable folk and the station work out a deal. If the deal is made and the station is carried, then it must be part of the basic cable tier. Failing to make an election results in automatic must-carry status.

    For digital, the must carry stuff hasn't been fully worked out, but digital signals aren't covered by must-carry rules until around the time a given station turns off its analog signal. If it's carried, it will be part of the basic cable tier. When our system was Adelphia, the local NBC station wanted to be paid for their signal and we couldn't get it. When we became Comcast, NBC showed up. Comcast probably figured out that by paying the NBC folk, they would have a chance to increase prices, along with their "reasonable return."

    There is no requirement to carry digital broadcast channels if the analog transmitter is still on the air. Frankly, I think CFR is rather vague in this area. Someone more familiar with the CFR feek free to chime in. They are wrangling about the cable company being required to carry all program streams and about downrezzing HD signals to SD for folks with analog TV sets. The local PAX (now i) station broadcasts 4 digital SD signals, none of which is carried by cable).

    Several stations nationwide have turned off their analog transmitter. These are largely PBS stations with limited finances. Non-commercial educational stations have separate must-carry rules. I haven't heard how cable is treating these channels.

    As stated, on some cable systems cable HD channels show up in the clear. These seem to vary from system to system and on some systems these additional channels have started to disappear (some perhaps being shifted to SDV).
     

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