Plex App Stopped Working Today

Discussion in 'TiVo Help Center' started by JRGoldy, Jul 3, 2019.

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  1. JRGoldy

    JRGoldy New Member

    2
    1
    Jul 3, 2019

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    Both of my Tivo Bolts are affected. Have been fine until today.
    Full Error message reads -
    “Plex is unable to start due to an error.”
    “Please start by using the Reset Plex button below, which will restore your default app settings, after which you can link to your Plex account again. If you continue having issues, please drop by our forums at http://forums.plex.tv 2 and tell us about this in person.”
    [Reset Plex]

    Resetting did not resolve. Rebooted Bolts, still no go. Posted on Plex forum but also wondered if it might have been a Tivo update overnight that caused this problem. All other devices (IOS, web browers, etc) running plex are not affected.
     
  2. SpinnerRow

    SpinnerRow New Member

    1
    0
    Jul 3, 2019
    I have a Tivo Bolt and two Minis, same thing. There are 15-20 posts for other users reporting the same thing on the Plex forum.
     
  3. JRGoldy

    JRGoldy New Member

    2
    1
    Jul 3, 2019
    Looks like the issue was on the Plex app side and they have rolled out a fix. I'm up and running now as are some others. Not a Tivo problem.
     
    sender_name likes this.
  4. Dschelsea82

    Dschelsea82 New Member

    14
    5
    Nov 26, 2017
    Looks like its working now.
     
    sender_name likes this.
  5. phox_mulder

    phox_mulder I get paid 2watch TV

    6,004
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    Feb 23, 2006
    Salt Lake...

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    Been using Plex for years, occasionally there will be an update that breaks TiVo functionality, I usually just roll back to previous version and wail till a newer update arrives.
     

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