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Discussion in 'DVD TiVo Units (Archive)' started by robomeister, Jun 29, 2006.
The TiVo wireless G adapter is the *only* one that will work at G speed.
RE: "Weaknees = banged up DVR" posted by evilipoo
I had the same issue! Last January, during the Superbowl, the drive on my Pioneer 810-H started to go. I contacted Weaknees and ordered a new drive (420 hours, I record a lot of films). When my unit was returned there was what could only be described as a triangular shaped "bend" on the left side of the unit, almost as if someone tried to pry the side off. I contacted Weaknees, even sent pictures of the damage, and the only response I could get was basically "Well, we inspect every unit for damage when it comes in, and yours didn't show any, but trust me, it couldn't have been us - you should contact UPS". When I sent in my unit it was EXTRA carefully packed, oversized box to accomodate the bubble wrapping AND styrofoam wedges on the top, bottom and sides. No way it was damaged by UPS. Since the mechanics of the drive worked fine, I was forced to just accept the cosmetic damage to the side. However, I will never use Weaknees again. Sorry you had the same experience, I can surely relate.
Thanks, donniedarko. I have been holding off on posting, because I wanted to make sure that everything worked ok (and was relatively stable) first...
After 2 returns (plus the initial shipment for a total of 3 round trips for Tivo) it appears that Weaknees has, in fact, resolved the issues that I mentioned above. While I can't say that I am thrilled with the service, I will say that they did eventually fix everything except the cosmetic damage and that is not critical to me.
I am still dissapointed in the service in that in all the times that I contacted them, never once would anyone give me their name, even when I asked directly. I always got responses like "Thanks for your note!" or "You have gotten emails from everyone here." And in the middle of all the frustration with the hardware issues, that was just inappropriate. Also, there was a LOT of blaming UPS, even though if the drive had been installed and formatted correctly to begin with, it would only have been shipped once. It seems that people have much better luck with the drives that they buy to swap out themselves. It's when the unit gets sent in that things go haywire.
My burner works now, and the hard drive shows the correct capacity so I guess that is all I can ask for.
Appreciate the follow up. While it may only be an N of 2, it is troublesome as the Weaknees response was similar.
Is the cosmetic damage somewhere that would be involved in their opening the case? I wonder if one of their technicians was too rough on the unit-- or ran into trouble opening it up! If so, they should have come clean and even replaced the unit entirely and sold the damaged one as a used unit.
It's giving me pause now about sending in a unit for an upgrade.
I went back through the emails I had saved from Weaknees and thought I would share a couple of quotes - I, too, though the damage could have been caused from trying to open the case, and was told (by Weaknees) that I was wrong. I wish I could upload pics here, I could show everyone exactly what the outer damage looks like (I don't have them uploaded to a URL, just saved in a folder).
(Email replies from Weaknees)
"We're sorry to hear about situation.
We don't remove the front on that unit to replace the hard drive. Is it possible that it was damaged in shipping? If we received units here damaged, we note it, and we didn't. So it should have been fine when it arrived here. If there were any problem here, we'd note that also. Further, you can imagine how many of these we work on. If we damaged them (even just cosmetically) we'd be long out of business."
"Thanks for the pictures. I can certainly confirm that upgrading your unit cannot possibly cause that damage. We do not touch or remove the faceplate to do the upgrade.......I suppose it is possible that our tech missed shipping damage to the unit when he opened your box, but honestly, to see damage that severe would be accompanied by damage to the outer carton--generally hard to miss. Did you closely inspect the carton that the unit was packaged in from us to you?"
We continued to exchange a few more emails and I finally gave up, realizing that they were not going to admit that it could even potentially be their responsibility, just kept telling me to take it up with UPS. They return your unit in the same box you use to send it in (unless damaged, of course) and when I received it back there was no outer damage (it was a sturdy box - I sell on eBay and know the importance of shipping well, especially with something this valuable to me).
I'm not telling everyone to stay away from Weaknees, just sharing my one particular experience. I'm sure there are dozens of good ones out there to counter mine.
Maybe contact them first with your concerns, see what they have to say? If they hear of enough people concerned with using their services, maybe it will make them step up and pay greater attention to their handling of the units.
Again most helpful! Their e-mail is polite enough, but, as you note, it was obvious that they were trying to pin the blame on you! Maybe their busy tech dropped the unit and didn't tell anyone... It fell off his work table.
That's the only explanation left that I can think of. They themselves admit that the shipping carton would have had to have be really damaged to hurt the TiVo that much.
Wow! That's distressing.
Of course, I just remembered that I was really kicking around the idea of buying of their refurbished Human DVD TiVos... which means that they wouldn't have any excuses... wait, they would. They'd say it was the shipper!
Hello all, I have both a Pioneer 810 and a Toshiba Tivo w/ basic subscription. I use an antenna to recieve tv stations (no cable whatsoever) and I wondered if the Tivo will act as a converter so I don't have to get one of those converter boxes the gov. is giving coupons for?
If I do have to use a converter box, how will it work with my Tivo? IR blaster???
I'm awaiting an official answer from TiVo about which converter boxes my Pioneer 810 will work with. So far, nothing I consider a suitable option. I do expect that should an option become available, it will rely on the IR blaster.
I am so frustrated with this whole thing. I've purposely avoided getting cable and it looks like now I am being punished. That is if I can't use my Tivo with my antenna! I tried using the converter box and lost a lot of valuable channels. PBS was one of those. I assume it's because the switch isn't official yet.? I also read that it may be that some stations won't necessarily stop broadcasting on analog.?
I am blown away that Tivo hasn't embraced this situation as of yet. I hope there is a cure in the works!!!
Check out this thread for controlling a Voom receiver as a HD OTA receiver. It should work for the Pioneer and Toshiba TiVos, as they are Series 2 TiVos.
They have. The TiVoHD and Series3 have built-in digital OTA tuners.
Thanks Robo for the info!
I am still a bit confused! I am not familiar with "STB" and I don't have cable at all. Does that affect things? Having purchased my Tivo units used, I don't have the IR blaster so I am not familiar with its connection.
generaltso: I pay no subscription fees with my Tivo basic and antenna hookup. In regards to your comment; I would say that the TiVoHD and Series3 aren't an embrace of my particular situation or for any of us who have perfectly functioning series 2 Tivos and an antenna only hookup!
Well TiVo certainly won't be embracing anything having to do with TiVo Basic since it doesn't give them any revenue. I think they consider it to be a failed experiment. Your only option will be to use an external digital Set Top Box and get yourself an IR blaster to control it.
Hello, I think you're missing the point here. It's not about my subscription fees, as that doesn't effect the operation of the unit.
The point of my questions are regarding the fact that the Series 2 units aren't designed to run this type of digital set top box. So I am trying to find a solution for that. I am sure more questions like mine will be cropping up as the switch over to digital draws nearer.
Thanks for your input.
I haven't actually used a digital OTA set top box, but don't they work just like a digital cable box? Is the problem just that the Series 2 doesn't have the IR codes for these boxes yet?
Hi, I believe that is the problem. Some of it is that I don't have any experience with using an additional box with my Tivo. So I am fumbling around trying to figure it out.
I think Robo's link is a close solution. I am still trying to decipher it as I am not Joe Tivo
I know the solution exists, I just need to find it.
Any idea what channel timers are???
Not sure. I know when you're using a Set Top Box with an IR Blaster, you can change the speed at which it blasts the signals for changing the channels. Maybe that's what it's referring to?
Thanks for starting the Pioneer DVD forum. I am new to the TiVo Forum but joined after reading some Pioneer messages. I have had a Pioneer 810-H for almost five years and have had a good run. For the last year I have been making more coasters than good DVDs and always unplug the power after every burn, do not burn while recording yada yada. I gave up on trying to find a "workable" blank DVD and pretty much stick with TDK or Tayo Yuden.
I just upgraded to a new 320GB HD through WeaKnees, as my reboot got stuck on the failed DVD and went in to "perpetual TiVo Reboot Land." The upgrade did not solve the Burn problem as my first burn failed as usual. Is there a solution for this Copy failure? I have a lifetime service contract and appreciate the convenince and shorter time to copy my favorites with the 810 vs the computer transfer TiVo to Go Method ~3 hrs vs 35min.
Any help would be appreciated!!!
Is there still a source for the original manuals that came with the:
Pioneer DVR-810H DVR/DVD Recorder ??
What is a fair price for a used one, nowadays ?
I found the manual here: