Advertisements I recently purchased a used Hughes SD DVR40 on eBay. I have been able to activate and get programming, but I cannot connect via the phone. The unit has 3.1 software. I am even unable to connect to get a local access number, the first step in the phone-in process. At first, it was a "failed to connect." Now, I can connect, but I get stuck on "negotiating." When I pick up the land line, I can hear the screaching, so the unit has connected. Any suggestions/solutions. I know some people prefer 3.1, but I feel like I am missing out by not being able to upgrade software. Thank you very much.