Phone connection problems

Discussion in 'TiVo Series 1 - UK' started by Andrew Dade, Jul 17, 2007.

  1. Andrew Dade

    Andrew Dade New Member

    23
    0
    Jun 26, 2002
    Diss, Norfolk

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    Hi Guys,
    My TiVo has not been able to make calls for the last couple of weeks it seems. (Why did it take me so long to notice you may ask)

    Anyway checked the phone line all is well, it dials but appears to fail to connect while negotiating, says cannot connect.

    Are there any issues at the moment or has my modem died ? (lots of T storms about)

    Any suggestions much appreciated......

    Andrew
     
  2. Automan

    Automan Ex TiVo User

    4,184
    0
    Oct 29, 2000
    South...
    After it has dialled the number you could try picking up a phone in your home to see if it is making modem noises or some pre-recorded message e.g. "Number not in service"

    Do you have a normal BT phone service or is it with another provider?

    Automan.
     
  3. Andrew Dade

    Andrew Dade New Member

    23
    0
    Jun 26, 2002
    Diss, Norfolk
    Automan,
    Thanks for the reply, have tried this and yes its making modem type noises.

    Im with onebilltelecom for years without a problem.

    I may have located the issue, my broadband router modem, which was not a problem before and Im confused as to whats going on.... disconnect broadband modem and its OK. Ive not changed anything in the last 6 months so why its a problem now I dont know :confused:

    So update TiVo once per week by unplugging broadband !! Hmmmmmm

    Thanks again

    Andrew
     
  4. 6022tivo

    6022tivo A Happy Member

    2,062
    1
    Oct 29, 2002
    UK
    You microfilter has been "blown up!" during a thunder storm. Go and replace.
     
  5. Andrew Dade

    Andrew Dade New Member

    23
    0
    Jun 26, 2002
    Diss, Norfolk

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    6022,
    Thanks for the advice, finally remembered to pick a couple of filters today and its fixed !! :D :D

    Thank you for the advice

    Andrew
     

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