Paying to transfer lifetime from a dead S2 standalone box?

Discussion in 'TiVo Help Center' started by rlcarr, Sep 22, 2007.

  1. rlcarr

    rlcarr Member

    448
    1
    Jan 18, 2003
    Arlington, MA
    (Sorta related to my previous post...)

    I have a lifetimed, dead model 140 Series 2 standalone. I believe the death was both the power supply and the drive. I wouldn't even start to boot (all the LEDs would turn on). I replaced the power supply and now it starts to boot, but it goes into endless green screen/reboot/green screen/reboot cycles -- and the drive doesn't sound right).

    If a new disk doesn't fix it, can one still pay TiVo (or whoever) the $150 (or whatever it is) for an out-of-warranty repair/replacement and get the lifetime sub transferred to the new/rebuilt/whatever TiVo?
     
  2. lessd

    lessd Well-Known Member

    7,955
    90
    Jan 23, 2005
    CT
    YES
     
  3. rlcarr

    rlcarr Member

    448
    1
    Jan 18, 2003
    Arlington, MA
    Who do you contact? TiVo? Or some designated 3rd party?

    And what do you get for a replacement? Do they have any more single-tuner S2s to give back out these days?
     
  4. mick66

    mick66 Dirty Burger

    4,869
    0
    Oct 15, 2004
    The 'verse
    Hint: It's a TiVo brand unit with payment made to TiVo for service.
     
  5. rlcarr

    rlcarr Member

    448
    1
    Jan 18, 2003
    Arlington, MA
    So just call TiVo Customer Service and explain what I want? Any "magic" words or phrases to use (I imagine they are going to resist like heck doing a lifetime transfer)? Or does this generally go pretty smoothly?
     
  6. lessd

    lessd Well-Known Member

    7,955
    90
    Jan 23, 2005
    CT
    Just tell them you have an out of warranty TiVo you want fixed, they charge you $150 and fix/give you another TiVo and you keep your Lifetime Sub..you will have no problems as this is a standard service TiVo offers.
     

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