Partial recording -- total head-scratcher

Discussion in 'TiVo Series3 HDTV DVRs' started by kmkoch, Mar 2, 2009.

  1. Mar 26, 2009 #81 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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    I'm not sure. I don't know any reason for WinMFS to baulk at a drive connected as SATA->USB but I've never tried it.

    Since I didn't have eSata cables or a pair of SATA->USB adaptors I just ended up cracking the case.
     
  2. Mar 26, 2009 #82 of 167
    mercurial

    mercurial Retro-Av

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    WinMFS? I am behind. No more linux boot disk? I can do it from windows without fear of a corrupted drive from windows touching it?
     
  3. Mar 26, 2009 #83 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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    As long as you have WinXP or newer (and don't open up the windows disk manager) windows won't stomp on the TiVo boot record anymore.

    (And if it does get stomped on, WinMFS can fix that for you)


    So yep, you can safely do drive replacement/expansion from windows.
     
  4. Mar 26, 2009 #84 of 167
    mercurial

    mercurial Retro-Av

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    This is going to be a lot easier than I thought.
     
  5. Mar 26, 2009 #85 of 167
    microbubba

    microbubba New Member

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    Add another voice to this chorus.

    We got our S3 not long after they were released. Added the official Expander when they were released, and all was good.

    Only recently have we experienced the pixelating and partial recording issues. This is most notably if not 100% when both tuners are on HD channels. We can record SD & HD and SD & SD with no problem*. (been making it a habit to swap the other tuner to SD if watching while recording something else).

    Have tried the attenuation, but even though signal was higher or lower, the RS Corrected/Uncorrected was usually 0.

    Have not divorced the Expander (on principle). *Why does it record fine if HDD is suspect? Why does it record perfect right up to the point it fails?

    I understand there was an SD bug in the latest release, but this has been the opposite of our issue.

    We had a rash of reboots and GSOD-wait-for-3-hours, but those are not so often lately. (ran 5 minutes at most) Would expect that to exclude bad sectors.

    We remain highly suspect of buggy code and perhaps forcing the system to do things it may have not been originally designed.

    We'd rather just watch our recordings and DO NOT need to order a friggin' pizza!
     
  6. Mar 28, 2009 #86 of 167
    BrianAZ

    BrianAZ Back on the wagon

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    I still have had no problems since divorcing my drive. I'm expanding my unRAID setup to archive my DVD collection so I've decided not to replace my expander at this point. I'm relying more on my Media Center's 1TB drive in the meantime. Though I have to say I am tempted to swap the internal drive with a 1TB. Maybe if I run across a good deal.
     
  7. Mar 30, 2009 #87 of 167
    Mr.Broncosfan

    Mr.Broncosfan Mesa, AZ

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    I divorced my Expander a few days ago. Problems are gone. Now I need a new Expander.:cool:
     
  8. Mar 31, 2009 #88 of 167
    mercurial

    mercurial Retro-Av

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    Well, since installing the TA, things have gotten worse. Menu freezes and sponaneous reboots... I think some of the SDV channels have lower signal strength and handling the extra errors that causes is somehow exacerbating the issue (not enough CPU to handle two drives?). <sigh>

    We're burning through the episodes of things I can't move and got the rest auto transferring to the PC and a 1TB drive on the way. Hopefully we'll get it all the "cannot moves" watched and then do a divorce + drive swap and move back whatever was lost in the divorce....
     
  9. Apr 1, 2009 #89 of 167
    DeWitt

    DeWitt Member

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    I had a little excitement when I was unable to divorce the expander, but since removing the expander and upgrading to a Western Digital W10EVCS 1 Terabyte internal, all is now well and rock steady.

    Before, If I tuned two HD channels and then attempted to transfer a program to the PC, it would always reboot somewhere before the transfer was complete. Now it handles the same situation without any problems.
     
  10. Apr 1, 2009 #90 of 167
    danterner

    danterner Not it!

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    Adding my voice to the chorus of afflicted people. I've got a TivoHD and the expander, and as of the last two weeks I've been having lots of partial recordings. Sometimes I get just the first few minutes of a show. Sometimes all but the last few minutes. It's not a padding issue or a season pass conflict or anything of that sort. I haven't tried divorcing the expander, because I'm loathe to lose all my recordings and because I don't have the money right now to sub in a large internal drive to replace the expander.

    Last night I had a "no" recording, which I found especially odd. American Idol was recording on the Tivo HD, at about the 1:25 mark, I looked at the Now Playing list of the downstairs Tivo HD from within my upstairs S2. I could see it listed as recording and "in progress." (Actually, I checked because I wanted to make sure it hadn't terminated as a partial recording, so I was reassured to see it was still going). A few hours later I went downstairs to watch it, but couldn't find it anywhere on the HD's "Now Playing" list. I checked the recording history, and it said the program was not recorded due to "lost signal." Yet from what I can tell, my signal strength is good. And shouldn't it at least have been a partial recording, if it did lose the signal at some point? Why would it disappear entirely? It wasn't in the "deleted" folder, either. Just gone, as if it had never recorded at all.

    Frustrated. I've lost track of the number of Tivo's that I've had crap out on me, but its a lot. Tonight I'll try running the kickstart tests.
     
  11. Apr 1, 2009 #91 of 167
    BrianAZ

    BrianAZ Back on the wagon

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    Just so you know... my setup passed the kickstart tests and the divorce still fixed the issue for me. In talking with Tivo support, they indicated that they saw some hdd related errors in my log at various times even though I passed the test.

    Perhaps the newest code is just less tolerant of "minor" hdd hiccups, I don't know. My plan is to upgrade the internal drive to 1TB and add back the expander down the road if I read that people are no longer having issues. In the meantime, I'll just use it for some inconsequential temporary storage for DVD archiving or something.
     
  12. Apr 1, 2009 #92 of 167
    microbubba

    microbubba New Member

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    We have seen the "Not Recorded...No Signal" message before (even SD) However, if the Tivo is rebooted, the recordings will re-appear and play as normal.

    Trying to get thru recorded content in prep for a divorce, of the Expander. (wanna keep the wife)

    Perhaps time for an internal transplant.
     
  13. Apr 1, 2009 #93 of 167
    msu-dawg

    msu-dawg New Member

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    Well, count another frustrated Tivo user experiencing these problems. It's been a while since I've logged onto this forum but I was hopeful I could find info on my problem and this thread pretty much covers it.

    I have TivoHD with Expander attached. When first getting TivoHD and Expander over year ago I had an issue and the Tivo crapped out. It was replaced under warranty and the replacement has since worked fine married to my Expander (both have been on a UPS since that initial problem). I have cable and use 2 cablecards.

    I probably started noticing the problems a couple of weeks ago. I start watching a recorded HD show only to realize it's a partial. I know it has happened several times on NBC HD while watching NBC Nightly News. It also happened the other night while watching Idol on Fox HD. Not sure if I've seen this problem on any other channels, but if so they were HD. For the most part that's all I record.

    The cut-off seems to be proceeded with some pixelation and jerky pausing in video and audio. Looking at NBC News from 3/26 right now, I see that it stopped after 26 minutes of the 30 minute record- do I remember seeing someone else mention stopping at that exact number of minutes? Coincidence maybe.

    Another symptom I've noticed, which I also saw a mention of, further up in the thread, is that I turn the TV on to find a frozen picture, as if it were paused. I switch to the other tuner and it's working fine on whatever channel it's on. Switch back and now all I see is a blank gray screen, as if no signal. Just remembered that tonight that channel was Discovery HD Theater. Switched tuners just now and it's STILL showing a blank gray screen, and that was hours ago that I found it frozen. I changed channels up (to NATGEO HD) just now and that was working fine. Channel back down to HD Theater and now it's working fine.

    On a side note, while trying to watch L&O:SVU live last night, the HD channel was messing up. So I switched to SD channel (6 for me) and picture quality was horrid. Also noticed poor quality on surrounding SD channels. I think I had noticed this previously in the past week or so when I was having HD channel problems and tried switching to the SD version. So I slid the TV stand out to check the cable and discovered a problem with the cable at the wall plate. Seems that I shoved the tv stand back hard against it and must have broken the cable internally. Switched to a new co-ax between wall and UPS (I've been running my cable through the surge protector thing on the UPS ever since I installed everything). That fixed the poor signal problems on SD channels and I had high hopes that this was the source of my issues with my HD recordings but obviously not...

    I'd hate to go through the hassle of an Expander separation and remarry, just to find the problem return. And if I have to shell out any $, to h$ll with the expander- I'm upgrading to a big internal drive since the Tivo is now out of warranty.

    Stupid Expander.... and stupid Tivo support. I just see NO WAY that this is a failing hardware problem, rather than something directly related to a software update. BTW, my software version is listed as 11.0b-01-2-652.
     
  14. Apr 1, 2009 #94 of 167
    msu-dawg

    msu-dawg New Member

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  15. Apr 2, 2009 #95 of 167
    msu-dawg

    msu-dawg New Member

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    ...and sitting here just now reading this thread with HD Theater working (see above) it all of a sudden started to pixelate and stutter for just a second, then froze again. Interestingly though, 5 minutes later, at 11:00, it started working again. I also noticed by the lights that both tuners are now recording. The one that was frozen is still on HD Theater (but started working) but the other one, which likely HAD BEEN on an HD channel, is now recording an SD channel (tivo suggestion). So maybe I'm experiencing what others have described- that the problem doesn't occur if I'm tuned to an SD channel on the opposite tuner???

    TIVO!!!! You obviously caused this problem, please fix it!!!
     
  16. Apr 2, 2009 #96 of 167
    Mr.Broncosfan

    Mr.Broncosfan Mesa, AZ

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    I hate to say it, but divorcing the expander will probably help. Like you, I constantly had problems when both tuners were on HD. Since the divorce, I have no issues.
     
  17. Apr 2, 2009 #97 of 167
    danterner

    danterner Not it!

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    Last night I had American Idol and Lost, both set to record at the same time, both set to record in HD. A few weeks ago, that wouldn't have been a problem. Now, it is. So I decided to test things out: I set Idol to record off the SD channel, and left Lost to record in HD.

    AI recorded fine.
    Lost was an 11 minute partial recording.
     
  18. Apr 2, 2009 #98 of 167
    RustySTL

    RustySTL Member

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    Someone posted in another thread that there was a new update out, 11.0c. I was wondering if anyone had it yet and maybe that will fix the issue?

    Once I get the update, I'll try to install my DVR Expander again and see if it's fixed the issue.
     
  19. Apr 2, 2009 #99 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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  20. Apr 2, 2009 #100 of 167
    seattlewendell

    seattlewendell New Member

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    Amen.
    This is the type of crap that makes me so mad at Tivo. Every issue they blame on a failed hard drive. It's never their fault. This is what drives people to the crappy cable boxes and other alternative methods. I guess they figured whatever number of people this effects do not matter in the long run. Collateral damage if you will. I do not even have a generic expander. I have the Tivo brand expander.
    This is also one of the reasons Directv gave them the boot the first time around. Tivo would put out updates that would brake something and generate tons of CS calls. Directv looked at what they were spending on CS and they told Tivo they need to take over CS. Tivo said they were not getting enough money from Directv to handle CS so they parted ways.
    Stop putting out software that breaks the normal operation of the DVR and you will not have these problems.
    I feel like a battered wife who stays with her husband. I am going to take a long hard look at the Moxie box.
     

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