Partial recording -- total head-scratcher

Discussion in 'TiVo Series3 HDTV DVRs' started by kmkoch, Mar 2, 2009.

  1. Mar 24, 2009 #61 of 167
    BrightestBear

    BrightestBear New Member

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    Mar 3, 2009

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    Interesting! Thinking back, I suspect that was the case with mine, too. Is that really the sign of a failing hard drive, or is it a software glitch?
     
  2. Mar 24, 2009 #62 of 167
    WJB21

    WJB21 New Member

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    Oct 4, 2006
    I have also been having this same problem with the partial recordings. but it is very consistently happening only on one channel - that being FOX (702 in my lineup). All the other channels have been recording fine.

    I do have the DVR expander but I fail to see why a possible hard drive failure would only affect one channel and not the others -- I basically only record 24 on FOX with several other programs (probably more than a dozen a week) on other channels and now for the third week in a row it has only been 24 with the partial recordings ...

    I also experience this problem watching FOX live as I typically watch the local news on FOX in the mornings ... and typically when i first turn the TV on and the tuner is already set to 702 -- it comes up frozen. Sometimes changing the channel to 703 and back to 702 fixes this -- other times I have to "record" the frozen 702 only to stop recording it and erase it from the program list -- that seems to reset the tuner and it works fine for a while. But eventually -- the audio will start dropping out and the video will get jerky to the point that it stops again .... maybe after 15-30 minutes ...

    I have experimented by leaving the tuner on a different channel before I turn the TV off for the night. When I turn on the TV the next day there is no freezing since it wasn't on 702 when i turned the TV off from the night before.

    Several earlier postings also indicated that partial recordings were on FOX as well and someone did mention that maybe there is a glitch in the transmission that the Tivo cannot handle. This seems more likely than hardware failure as I think hardware failure would not care what channel you were on but that I would see partial recordings across the board.

    I would rather not go through the expander divorce process since there is a billion hours of unwatched shows I will get to some time and I saw postings that showed the same problem recording a FOX show with no expander (or when expander was replaced to no avail).

    Any other thoughts or help appreciated. For now I use my PS3/media server software on PC/ and hulu to catch up on 24! (seems to work OK but the quality is better with Tivo!)
     
  3. Mar 25, 2009 #63 of 167
    RustySTL

    RustySTL Member

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    Feb 26, 2007
    I think it's a glitch. Too much of a coincidence to be a failing drive for all of us.

    I reinstalled my DVR Expander and ended up having the same problems again, so I disconnected it again. It now just sits in my entertainment center, collecting dust until the next software update. Hopefully they'll fix the issue.
     
  4. Mar 25, 2009 #64 of 167
    BrightestBear

    BrightestBear New Member

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    Mar 3, 2009
    Unfortunately, all the communication I've had with TiVo has resulted in the CSR telling me that the software update tipped failing hard drives over the edge, and it's all hardware. They said it happened to a small number of people, all of whom had failing drives. From what the CSRs said, there won't be a software fix. Now, I know the CSRs aren't the voice of God or anything, but that's pretty discouraging.

    I guess the way to tell for sure would be to buy a new expander and see if the problems still happen. If that's the case, it's clearly a software issue. However, I don't want to lay out that kind of money for an experiment like that.
     
  5. Mar 25, 2009 #65 of 167
    DeWitt

    DeWitt Member

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    Saratoga...

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    I got frustrated with debugging and just ordered a 1TB WD10EVCS. Once I finish copying all of my content over to the PC, I'll divorce the expander and do the internal 1TB upgrade.
     
  6. Mar 25, 2009 #66 of 167
    RustySTL

    RustySTL Member

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    Feb 26, 2007
    That will be my option too, I won't spend the money on another expander.
     
  7. Mar 25, 2009 #67 of 167
    kemajor

    kemajor Member

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    Jan 1, 2003
    Wichita, KS
    Just thought I would throw my two cents in and say I've seen this behavior twice. I have an expander. I thought it was something I did, but now I'm thinking it is related tot he expander. Very annoying.

    - Kelly
     
  8. Mar 25, 2009 #68 of 167
    blueharmony

    blueharmony New Member

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    Nov 18, 2008
    I removed my Tivo Expander 3 days ago. No partial recordings since then. I'm going to RMA the expander and see what happens when I reconnect it.
     
  9. Mar 25, 2009 #69 of 167
    mercurial

    mercurial Retro-Av

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    Just bumped into this thread... I've been having this problem on on S3 with an expander (no TA attachd). We'll get the occasional partial recording (sometimes as little as 5 minutes out of an hour) and more often in the middle of a show, we'll get pixelation or completely color shift or video freeze (audio will continue) and eventually the video returns.

    Signal level fine, doesn't happen on our other S3 or TiVo HD (no expander or TA there either). I may try the kickstart 54 test and see what it says later. I was wondering if anyone else was seeing the same issue.

    I thought my primary drive was failing and my plan was to wait until re-runs kick in and then moving all the recordings I can to the other more lightly used boxes, drain down the rest, and then replacing the drive with a 1TB and going without the expander. Now I may try a divorce at that point. Pretty sure my expander is out-of-waranty.

    Anyone else have the pixelation issue too?
     
  10. Mar 25, 2009 #70 of 167
    blueharmony

    blueharmony New Member

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    Nov 18, 2008
    Yes...we got the pixelation issue a little in the middle of a show. However, we don't get it now that the Expander is removed.
     
  11. Mar 25, 2009 #71 of 167
    DeWitt

    DeWitt Member

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    Jun 30, 2004
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    My issues started like many others after the software update. Kickstart 54 passes fine, including the Smart tests.
     
  12. Mar 25, 2009 #72 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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    Northern...
    I've been getting that (pixilation and the occasional partial show) on my TiVo HD no expander. I have double checked and I never see cablecard errors associated with either the pixilation or the partial recording.

    I'm pretty sure it's my upgraded Seagate 1TB drive dying. The Western Digital I ordered to replace it should be getting here today, so hopefully my issues will stop.
     
  13. Mar 25, 2009 #73 of 167
    jagz27

    jagz27 New Member

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    Mar 20, 2007
    Spoke too soon... the problem has come back...
    going to remove the expander for good until this gets (hopefully) resolved...
     
  14. Mar 25, 2009 #74 of 167
    Mr.Broncosfan

    Mr.Broncosfan Mesa, AZ

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    Sep 1, 2008
    For all of those having the partial recordings and freeze ups. Did you notice if it happens only when both tuners are on HD channels?
     
  15. Mar 26, 2009 #75 of 167
    Mr.Broncosfan

    Mr.Broncosfan Mesa, AZ

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    Sep 1, 2008
    I'm convinced that my problem with freeze ups and partial recordings only happen when both tuners are tuned to HD channels. Just checked American Idol and Lost (both were recording at the same time on HD channels) and AI was a partial recording and Lost was freezing. I canceled AI and the other tuner that was recording Lost started working just fine.

    Not sure if disconnecting the Expander will fix this, but it's worth a shot.:confused:
     
  16. Mar 26, 2009 #76 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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    and Kickstart 54 confirmed it. I got a Fail 7 error on the short test.

    (Then for apparently unrelated reasons my computer flaked out last night while backing up the drive. I restarted it and hopefully it'll be done when I get home tonight)
     
  17. Mar 26, 2009 #77 of 167
    mercurial

    mercurial Retro-Av

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    Any links to a good drive 1TB drive to use as a replacement if the divorce doesn't fix it?
     
  18. Mar 26, 2009 #78 of 167
    Jonathan_S

    Jonathan_S Well-Known Member

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    I just grabbed a Western Digital WD10EVCS from buy.com. That seems to be a widely recommended drive for internal upgrades/replacement.
     
  19. Mar 26, 2009 #79 of 167
    mercurial

    mercurial Retro-Av

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    Another question (not being current on the tools), if I have one eSata port and a couple of eSATA/USB enclosures, can I put one drive in and attach via eSATA and the other via SATA -> USB and do the copy/expand? Or even both via SATA->USB? I'd rather boot a disk and do that than have to crack a case and put a drive in to make the copy.
     
  20. Mar 26, 2009 #80 of 167
    cdp1276

    cdp1276 Member

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    Mar 24, 2003
    Portland, OR
    Yes, same for me as I mostly record all HD and when two HD channels are recording at one. Not one of my SD recordings has ever failed, and I do record SD at the same time I have HD going on the other tuner. Having lots of partial recordings and has happened on all networks. Also will add I have an S3 with eSata drive but not using the WD Expander on the S3 having all these problems.
     

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