Partial recording problem...

Discussion in 'TiVo Series3 HDTV DVRs' started by sfm, Oct 3, 2006.

  1. seggers

    seggers Member

    Oct 6, 2008


    Time Warner Cable, come on down, the price is right....

    I have a HD TiVo and 2 S cards from TWC (and what a joy they were to work with), along with a TA as they went SDV here in WNY.

    Well, the wife has been moaning about how some of her shows are being cut off, on the HD channels, and that she had to try several times before it would work. I also went in and checked the sw level. We're at the 'D' level. I'm not at home, so I don't have the extact level to hand.

    Carrying out a reboot, a power cable pull, resetting CCs and restarting the SDV box have not helped at all. What I have noticed is that both CC will be grey, with the 'no signal' message, along with both defaulting to the same channel once they have been 'tested'.

    Looks like a call to TiVo is in order shortly..... Oh joy.

    I wish FiOS would get its finger out and lay some fibre my way....

  2. OHSam2008

    OHSam2008 New Member

    Nov 5, 2008
    Okay...I'm late to the party as usual; however, this issue has NOTHING to do with cable cards. (As much as I'd love to blame Time Warner...LOL) I've had this happen TWICE in the past 7 days and I'm strictly OTA. Both times happened with CBS national feed programs...not local broadcasts.

    Has anyone found a solution to this yet? I love my TiVo and don't want to lose the little guy....
  3. dca

    dca New Member

    Sep 26, 2009
    I have 2 TiVo Series3 DVRs, one with a single "M" cablecard and the other with no cablecard. My cable provider is Comcast. I use both to record programs (but only get HD on the cablecard equipped one, of course).

    Both TiVos worked reliably for a long time, but a few months ago BOTH started having this "partial recording" problem. I see the same gray screen issue when I check live tv others have reported here.

    Lately I've taken to purchasing complete versions of these partial recordings from Amazon Unbox, but feel pretty silly paying for cable and TiVo service at the same time.
  4. dexterslabmi

    dexterslabmi New Member

    Jan 24, 2010
    I have had a few new partial recordings and I dont use cable cards... so I believe this to be strictly a tivo issue.:confused:
  5. juliekaye

    juliekaye New Member

    Nov 10, 2007


    Just had this happen to me tonight. Time Warner analog cable (so no cable cards). Both tuners were recording as far as I noticed, wasn't paying much attention. Went to watch one of my hour long shows and got 19 minutes of it before it just ended, giving me the option to keep or delete. Info screen says partial recording. When I turned on live tv, completely gray screen and changing the channel up and down did nothing to fix it. Grey screen on every channel I tried. I tried about 10 different channels as well as just leaving it as is to see if it's come back on it's own. It didn't and eventually I just rebooted the Tivo.

    The other tuner had recorded everything correctly and was working fine.

    This is the first time I've noticed the partial recording but it's not the first time I've had nothing but a grey screen. A few times I've turned the tv on and had 1 tuner working but the other just grey. Doesn't give me the "searching for signal" message, just grey screen on all channels I try. The only way to fix it seems to be rebooting the Tivo.

    Only had this Tivo for 2 months now and the grey screen issue has happened in some way or the other 4, maybe 5 times now. Never gone out while watching it but I rarely watch live tv. But tonight was the first time a show I've wanted to watch was affected.
  6. RoyK

    RoyK New Member

    Oct 22, 2004
    SW VA
    This gray screen issue has been a known bug with the TiVo HD for over a year. TiVo is apparently ignoring it and hoping it will go away or at least the complaints will reduce in number as more cable systems go all digital. I have news for them - it will be years before some systems make the switch.

    TiVo support - an oxymoron.

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