Advertisements My mother in law, a Roamio user, just moved in to an apartment in a retirement community. They provide WiFi access only (no Ethernet) to internet service provided by Comcast. The wifi access point has a web page based gateway like a lot of public hotspots use, which I believe is the reason her Tivo can’t use the internet connection. (It can see the network but fails at the “negotiating” step.) The WiFi signal strength isn’t great but she doesn’t stream content and just needs it for program information. I’ve attempted to get the Tivo to connect to her cell phone’s personal hotspot but that doesn’t seem to be working either. I don’t think there’s anything wrong with the Tivo because it connected to her wireless network at her previous home with no difficulty. I’d appreciate any suggestions for either getting the Tivo to get through the gateway, or perhaps setting up some sort of personal hotspot (via her Mac maybe?) that can provide a connection that the Tivo can use.