I am sitting at work waiting to escape. Comcast came today to install 2 Multi Stream CableCards into my newest S3. I specifically instructed the customer service representative on the phone that I was only interested in getting Multi Stream CableCards installed. I was assured that this was not going to be a problem. The soonest appointment was for today (called on Sunday) from 3-5. Like most people, I have work and since I missed the last 2 days due to illness there was no way I would be able to keep this appointment and attend to the installation. I left a clear note stating exactly what I wanted done, including instructions on how to do it and the exact type of cards I wanted. I had mother wait at my house for the Comcast technician to come. He arrived at 2:30 and proceeded to sit in his truck until 3:00 on the dot. I talked to mother as she was leaving and the installation took about 20 minutes. So my question is what are the odd that I got what I wanted?