Organize an HMO request

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by edrock200, Apr 1, 2003.

  1. comfreak

    comfreak New Member

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    Dec 3, 2004

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    I just signed as well but after spending about an hour catching up with the original posts in this thread from 2002. After reading all that I have to say that it's pretty disappointing to know that people have been asking for HMO for almost 3 years now with no luck.

    I am still awaiting the 6.2 upgrade as I just received a card a couple days ago telling me it would happen automatically if I was hooked to a phone line. I chose not to have it initially hooked up with the Tivo service but I hooked one up as soon as I got the card.

    I've had it connected for a couple says now and still have not received the 6.2 upgrade. I will see what happens in the next week or two.

    However I'm right on the edge and slowly tipping to try "activating" the HMO service and other features myself. I too was let down when I had my DTivo installed and much to my surprise the USB ports were dead.

    I have signed the petition and will refer some friends to it but I remain pessimistic.
     
  2. maximian

    maximian New Member

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    Jan 24, 2005
    I will believe this when I see it.
     
  3. Zuke

    Zuke Here for the Beer

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    May 25, 2005
    Chicago 'burbs
    Wow, I just finished reading all the posts going back to 2002 and was about to make the same post as 'comfreak' above: signed the petition, read it all, now know the harsh reality is this will never come to pass. :mad:

    I saw the price drop this past weekend on the HD DirecTV w/Tivo and was about to buy it and kick our old SD upstairs thinking we could use the HMO option. Knowing that won't fly without a hack, I think we'll wait now and see what's coming down the non-Tivo pipe on this front. I'd really like those features.

    Thanks to all for the knowledgeable info. I belong to some other boards, but this one is astounding as far as knowledge goes. You all do a nice job here and although I don't have much to share and won't likely post too often, I've sure sponged quite a bit from reading.
     
  4. xedeon

    xedeon New Member

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    May 19, 2005
    DirecTV will never enable HMO on our directivo boxes!! why? beacause they wan't to sell us a new box with HMO enabled for more money!!!!!! its so ridicolous directv is starting to suck the software is just sitting in our boxes on the 6.2 upgrade im pretty sure they will NEVER enable it read what they told me:

    Dear Valued Customer,

    Thanks for your email regarding TiVo’s Home Media Option. You are a valuable customer and we do appreciate your feedback and your business. While the current DIRECTV DVR is based on TiVo technology, none of our current models offer a Home Media Option. Today, this feature is only available on the TiVo Series 2 standalone models. (<<BS)

    However, as you may have seen demonstrated at this year’s Consumer Electronics Show in Las Vegas, DIRECTV is launching a new advanced technology system, the DIRECTV Home Media Center. Our new Home Media Center will allow you to share, move and view content from room to room, throughout the house. (<<cost more money) It will also have DVR functionality and the capability to support both standard-and high-definition signals. We expect to have more information about this new advanced receiver by the end of this year, so please stay tuned to DIRECTV for the latest updates.

    In the meantime, DIRECTV continues to provide a great DVR experience and outstanding value with its DVR available today. We offer popular programming enhancements just for DVR customers, such as exclusive NFL SUNDAY TICKET highlights. And we're adding exciting new features to the DIRECTV DVR this spring. Visit DIRECTV/DVR62UPGRADE (<<folders only?) to learn more. I have forwarded your comments onto DIRECTV management. Thank you again for your feedback.

    Our goal is to continue to expand our programming and technology offerings, to bring you the best television entertainment experience available. Thank you again for writing to us.

    Sincerely,

    Karen S.
    DIRECTV Customer Service
     
  5. bnm81002

    bnm81002 New Member

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    Oct 2, 2004
  6. Jun 9, 2005 #586 of 710
    alex0305

    alex0305 New Member

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    Feb 6, 2005
    Houston, TX
    Maybe we will get a better result if we ask for a PPO instead of an HMO? :p
     
  7. rctoyguy

    rctoyguy New Member

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    Apr 29, 2002
    #13756 here...

    Probably a waste of time, after scanning over this thread - but what the heck.
     
  8. RClemo

    RClemo New Member

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    May 29, 2003
    I signed and got this: 13767 Signatures Total

    Then I too read the thread and feel sad.

    I have a series 2 and love the HMO feature, but my directTV is my main dvr, since I love having 2 tuners available to the big screen.

    I love DirectTV's product, I get the sunday ticket, I put up with the lost signal during Florida's many storms, but I can't for the life of me understand WHY they wouldn't roll out HMO to these boxes.

    Why DirectTV? WHY?
     
  9. alex0305

    alex0305 New Member

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    Feb 6, 2005
    Houston, TX
    I can only imagine it must be some sort of internal company issue legal or technical which isn't shared with their customers.

    Personally, I think it was quite deceptive to advertize on the box the USB port as one of the features of the unit when that feature is virtually useless. :mad: Perhaps this might warrant a class action suit? Any lawyers listening?
     
  10. drfence

    drfence Dr Fence

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    Jan 19, 2004
    I'm ready for it. :cool:
     
  11. dbronstein

    dbronstein New Member

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    Nov 8, 2004
    Denver
    They haven't enabled it because the support calls would kill them.
     
  12. Jul 5, 2005 #592 of 710
    wildtexaschef

    wildtexaschef New Member

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    Jul 4, 2005
    Signed,

    It was up to like 13,000 + when I signed it.
     
  13. BobHackett2

    BobHackett2 New Member

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    Jul 10, 2005
    Lucky number 13,850 here! :)
     
  14. ccarmichael

    ccarmichael New Member

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    Apr 29, 2004
    Now serving number :up: 13851
     
  15. JonFo

    JonFo New Member

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    Dec 26, 1999
    Big Canoe,...
    +1 = 138512
     
  16. EMoMoney

    EMoMoney Big and Tall

    1,906
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    Oct 30, 2001
    Abingdon,...
    Where did you go to school?
     
  17. el Dragon

    el Dragon New Member

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    Jul 28, 2005
    count me in....
     
  18. Aug 7, 2005 #598 of 710
    dodell66

    dodell66 New Member

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    Aug 7, 2005
    I just joined the movement. Add another sig to the petition.
     
  19. Raydr

    Raydr New Member

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    Aug 21, 2005
    I'm a regional supervisor for one of DirecTV's largest HSPs.

    I've asked the technical supervisors directly about enabling the functions (as well as USB ports, etc...)

    The main reason is due to support issues:
    1.) They'd have to support networks - which everyone here should know is a major PITA
    2.) Installers/Technicians would have to be trained on HMO/Networking/etc (which is another major undertaking)

    An argument against this is that DirecTV could just enable the options and let the tech-savy consumer support himself, but in the real world this doesn't work. The current customer attitude is "I'm paying DTV $n monthly, they should set this up for me."...and given the infinite ways of setting up a home network...this probably isn't a viable option just yet.

    Even if it was unadvertised/unsupported, DTV would still get the calls, "But my neighbor has it set up, why can't I? Send someone out!", etc....

    Good Luck all.
     
  20. EMoMoney

    EMoMoney Big and Tall

    1,906
    0
    Oct 30, 2001
    Abingdon,...
    Maybe somebody knows the answer to this, but who supports the SA TiVos? If TiVo provides such support for their customers who use HMO, then the easy answer is to negotiate with TiVo. DTV could agree to enable HMO, but support would be provided by TiVo.
     

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