Advertisements Need info, I have 2 issues that I hope someone can help. I have a Bolt with a cable card that is authorized and sort of working. I had issues (missing channels) that were caused by Optimum not telling me I needed a Tuning Adapter. Once I installed the tuning adapter I was able to get all my channels but a new problem developed when watching some channels (TBS, BBC ect.) the picture freezes, then starts again or it pops up a warning Not authorized to watch this channel contact you cable provider. My other problem is on my Bolt Optimum customer service can't seem to get the card authorized. I have already sent complaints to BBB and FCC. Just a side note the BBB seems to have more clout then FCC. Thanks to all who can shed light on these issues.