OneTrueMedia gone?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Test, Aug 27, 2011.

  1. Test

    Test Well-Known Member

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    I went to upload and share a video to a few TiVos, but that option isn't on the site anymore. My account was demoted to basic this month because of an old number, but I signed up again and still don't see it.

    Any of the few that used this feature still have it?
     
  2. tefler

    tefler Member

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    My account is in good standing and I can no longer find a way to share to TiVo either. We are rather disappointed as we use this monthly to share videos with our family who all have TiVos.

    I wrote to customer support @ One True Media this evening to try and find out what is going on.
     
  3. Test

    Test Well-Known Member

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    www.onetruemedia.com/TiVo is alive and you can buy TiVo shares still so I'm hoping it's just an outage and the feature hasn't been dropped. Especially because that's all I use this for and I just spent $40.
     
  4. E94Allen

    E94Allen New Member

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    I tried to click on your link but all I got is error however if I edited TiVo out and tried it again it worked so I assume onetruemedia with TiVo is the problem.
     
  5. rainwater

    rainwater Active Member

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    It's http://www.onetruemedia.com/tivo not http://www.onetruemedia.com/TiVo.
     
  6. dianebrat

    dianebrat wait.. I did what? TCF Club

    12,727
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    boston'ish
  7. Test

    Test Well-Known Member

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    Dec 8, 2004
  8. tefler

    tefler Member

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    I got a reply from OTM. They are phasing out support for TiVo.

    They sent a temporary workaround to allow publishing by manipulating the URL.

    I would recommend anyone using this feature should email them to ask that it be reconsidered.
     
  9. Test

    Test Well-Known Member

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    Yea, I just came to post the same. Maybe they (and TiVo) should update their site. This is the second "feature" that was pulled from TiVo and they either had no idea or didn't care to update any info or notify customers.

    Here's the response I got from them:
     
  10. aadam101

    aadam101 Tell me a joke

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    So Tivo, has once again stripped features that you are paying for and didn't even bother to tell anyone? Just another slap in the face from a company who apparently just doesn't give a damn about their customers.
     
  11. tefler

    tefler Member

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    To be fair, it appears that OTM is the one dropping the support and not TiVo. However, I do think there should have been some communication from both of them that this was going to happen and TiVo should stop advertising it as a feature.
     
  12. aadam101

    aadam101 Tell me a joke

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    I don't care who dropped the support. It's Tivos responsibility to notify it's paying customers that a feature is going away.
     
  13. TolloNodre

    TolloNodre En Fuego

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    :rolleyes:
     
  14. Test

    Test Well-Known Member

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    He does have a point. Both companies dropped the ball on this, but this being a TiVo forum you'll hear complaints pointed at them. If more people used the feature you would hear more complaints. What if it was Netflix support? Adams post would be repeated over and over (again rightfully so). Unless they have an alternate way for users to share videos with family and friends this is a feature that is going away. Maybe they are working on something (they have web video downloads) and that's why nothing was said yet? Maybe because it's still semi active (with work arounds). Doubt it though, it's probably like the framechannel feature going away
     
  15. rainwater

    rainwater Active Member

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    It's not really surprising. TiVo made these deals with really small companies. TiVo doesn't have an open API that lets app developers create applications and these small companies don't have the resources to work with changes to TiVo's software. TiVo would be much better off to open the API, create a app store, and let developers come up with innovative apps. Hand picking random companies to create these niche apps on a closed system isn't going to lead to very much innovation.
     
  16. Joe3

    Joe3 Active Member

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    "Wait now, don't go on and making too much sense" :D
     
  17. AJ500

    AJ500 Member

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    I published a OTM video to my TiVo channel using the steps above.
    However, the correct step 2 should be:
    2. In the URL replace /auth_share? with /channel_publish_work?
     
  18. Test

    Test Well-Known Member

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    Just wanted to add an update. I had to set up another TiVo and I got the usual welcome letter email. Just out of curiosity I clicked the product features link to see if it's been updated and nope. It still shows onetruemedia as a feature.

    http://www.tivo.com/mytivo/product-features/index.html

    It was a great feature that I wish didn't go away. TiVo, are you working on something similar? Something to keep this feature alive?
     
  19. akc

    akc New Member

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    Mar 13, 2003
    Is this option gone? When I tried the URL, it redirected to the home page? I had about 10 remaining home shares and I loved this feature. YouTube is not the same option AT ALL.

     

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