One Pass Streaming missing from My Shows

Discussion in 'TiVo Help Center' started by mebstick1, Jun 16, 2020.

  1. mebstick1

    mebstick1 New Member

    8
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    Aug 11, 2018
    All of a sudden, if I add a streaming show to One Pass, it doesn't show up in My Shows. The ones I had from several weeks ago are still there, but new ones don't show up. And if I delete a show that's there and try to re-add it, it also no longer shows up. Anyone else having this problem? It's happening on 2 of my TiVos (Edge and Bolt). And it's a new issue that just started a few weeks ago.
     
    Noelmel likes this.
  2. ccblue

    ccblue New Member

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    Jun 16, 2020
    Same issue here. The streaming shows I added awhile back (via onepass) are there but anything I now add doesn't show up in My shows. I read somewhere about some indexing issue with new shows or seasons not showing so I tried to add a show that has been around awhile(longmire on netflix) and no joy.
     
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  3. mebstick1

    mebstick1 New Member

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    Aug 11, 2018
    It’s very annoying. I tried calling TiVo, but the rep could not even come close to understanding the issue. If you find a resolution, please let me know. Thanks.
     
    Noelmel likes this.
  4. Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    So I just tried it and you are correct. I always add streaming shows to remember what I want to watch. This error is fairly recent maybe since the last update v8. Because when Space Force came out a few weeks ago I added it and it worked. I had since watched it and deleted. But just tried it again. It doesn’t show up. I also tried just bookmarking the season. That didn’t work either and it doesn’t show in the unavailable folder either


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  5. mebstick1

    mebstick1 New Member

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    Aug 11, 2018
    Thank you. That actually makes me fell better - knowing that it is a TiVo issue and not just my specific TiVo. (Space Force is one of the shows I added to One-Pass that hasn't shown up for me as well.)
     
    Noelmel likes this.
  6. pastor666

    pastor666 New Member

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    Sep 15, 2018
    Just hung up with Tivo support regarding this. According to the rep, they are getting close to calling this a "known issue" as I am one of many who has called in with this problem.
     
    Noelmel likes this.
  7. mebstick1

    mebstick1 New Member

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    Aug 11, 2018
    Good to know. Thank you for sharing. I tried calling customer support and the rep was trying to tell me that it was supposed to work that way. It was finally escalated, but I have not heard back.
     
    Noelmel likes this.
  8. Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    [mention]cwoody222 [/mention]


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  9. cwoody222

    cwoody222 Well-Known Member

    11,846
    409
    Nov 13, 1999
    Buffalo, NY
    My bookmarks are back now. I don't think a SW update was required.
     
    Noelmel likes this.
  10. mebstick1

    mebstick1 New Member

    8
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    Aug 11, 2018
    Mine came back yesterday also - so I guess they did something. Then I had another problem with a show I tried to delete from 1P where it would just say updating. I tried Clear Guide Date and To-Do (or something like that) and it totally froze my TiVo - even after I unplugged it. Had to use a Kickstart code to redo factory setup and lost all my recorded shows and 1P info. Ugh - but at least I got it working.
     
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  11. Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    Just checked and the space force one I created now showed up with today’s date and a few other orders ones jumped to the top with new streaming episodes. Still the same software version.


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