Advertisements My experience with credits from TiVo is they are unlike credit from other companies that get processed right away. For TiVo, they often create a billing account for one of your units (if you have no units with a billing relationship, they pick one of your lifetime units), then they add a credit to that account for that unit which you can see online right away. Depending on when the batch cycle is for that account, it can be anywhere from a few days to slightly over a month before you see the credit hit your card. Kind of like your bill is generated at the end of the month, when this process goes through and sees you have a credit, it issues a refund, when it sees a (net) charge, it would bill your card. I don't know why they do the credits this way as they clearly have a process that can do things immediately because they charge you when they ship it, they don't wait a month to charge you.