Once in a Lifetime Offer

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Ira Bahr, Apr 14, 2017.

  1. TheCryptkeeper

    TheCryptkeeper Active Member

    129
    39
    Dec 31, 2009

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    TiVo didn't send me the Once in a Lifetime email. I checked my spam as well as the email settings on my account and I don't know why. I was just lucky I found out about the offer through other channels in time.
     
  2. GaryJB

    GaryJB New Member

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    0
    May 11, 2017
    I found it in my Junk mail folder after the offer had ended. I definitely would have taken them up on the offer.
     
  3. George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

    716
    26
    Jan 30, 2003
    Columbus,...
    You may want to call them to see if you can still get it anyway. Some people have called after the offer expired and still got the deal.
     
  4. GaryJB

    GaryJB New Member

    2
    0
    May 11, 2017
    Thanks. I will do that tomorrow.
     
  5. TheCryptkeeper

    TheCryptkeeper Active Member

    129
    39
    Dec 31, 2009

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    And you may want to be persistent if your first call isn't successful. Some people here have reported success after initial failure depending on the representative they get.
     
  6. idksmy

    idksmy Guest

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    153
    Jul 16, 2016
    As others have surmised, Tivo very well might have sent the email and the problem is at your end, e.g., SPAM filters in your email software and/or at your ISP.
     
  7. TheCryptkeeper

    TheCryptkeeper Active Member

    129
    39
    Dec 31, 2009
    It's strange because I get some emails from TiVo but not others.
     
  8. HerronScott

    HerronScott Well-Known Member

    7,581
    1,113
    Jan 1, 2002
    Staunton, VA
    The offer mail came from TiVo <email@email.tivo.com> in case that makes a difference for your trusted sender's list (versus @TiVo.com). I received mine on March 30th at 9:15pm.

    Scott
     
  9. darklyte

    darklyte Joe

    76
    9
    Sep 16, 2003
    New York, NY
    :rolleyes: Thanks guys, but it is certainly 100% not a spam filter issue, I'm not that much of a dope! lol

    I've been getting emails from TiVo for over 15 years and updated my email communication preferences w them as recently as a year ago when I last called them asking for an upgrade offer.

    Its an issue w them not sending me upgrade offers, despite having an active S3 unit and being a customer going back to series 1 days.
     
  10. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,206
    Jul 28, 2005
    For some reason, TiVo's emailing abilities often are deficient--some people receive notices, some not, even with all things seemingly being equal.
     
  11. Topmounter

    Topmounter Member

    40
    1
    Apr 10, 2007
    I'm a long time Tivo user (since first-gen DirecTivo) and didn't get the email either. I currently have a Premiere w/ annual service and a TivoHD w/ Lifetime service. I never received the "Once in a Lifetime" email either (Nothing in my SPAM folder either and I check and clean it out regularly). I double checked my Tivo email preferences and they are set to received promotions.

    I just called and the best deal right now is a Bolt (500GB) for $175 and $12.99 / month service (standard $150 for the Mini). The guy I spoke to recommended sitting tight for a while since they seem to be in between promotions right now.

    Of course anyone can buy this same Bolt model on Amazon right now for $158.03 w/ free Prime shipping.
     
    Mikeguy likes this.

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