Advertisements I have been a 14-year Tivo customer and was on the verge of giving up and ditiching my many Tivos. After so many years of paying out my monthly fees, it really urked me that development seemed to stall and the company was only interested in collecting monthly fees without spending any of it to innovate, improve, and keep their products "current". When the premiere came out, I excitedly plunked down my cash and most disappointed with the early beta state of the software and almost unusable sluggishness of the user interface and overall experience. I am glad I hung in there becasue I couldn't be happier with the way everything seems to be going. I know that the programmers have much work to do to fix the many bugs in the 10.2 release, but keep up the good work becasue I have never been happier with the direction and progress that the Tivo OS is heading. Love the Elite's 4-tuners, I AM ESTATIC about the new multi-room streaming (my old ReplayTVs have been able to do this for over 10 years), I love the IPad adn Android apps, and can once again feel good about plunking down the fees month after month and know that I am getting value for it. Any technology company needs to continue developing their products and the moment they stop trying to make it better, is the monent they start dying. I hope there isn't another point in the future where Tivo becomes complacent with their product.....becasue it is new features and "coolness" such as what was added in the latest release that keep customers (like myself) around for the long haul. Nice Job!