Official Words on VIP Lifetime Transfer

Discussion in 'TiVo Series3 HDTV DVRs' started by HDTiVo, Sep 15, 2006.

  1. Plinden56

    Plinden56 New Member

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    Sep 15, 2006

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    I bought 2 S3's from Tivo instead of locally. Why should being a "VIP" cost me about 200 extra? :mad:
     
  2. micro98

    micro98 New Member

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    Jan 4, 2005
    what shops are selling it locally for $100 off
     
  3. DancnDude

    DancnDude Thrice as nice TCF Club

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    Feb 7, 2001
    Madison, WI
    Basically if you have a 12% off coupon from Best Buy, you would save about a hundred bucks. You obviously couldn't use that at TiVo. That's what people are saying.
     
  4. jtbarrett

    jtbarrett New Member

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    Jun 16, 2004
    Circuit City is 10% off with free shipping. Not quite $100, but very close.
     
  5. micro98

    micro98 New Member

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    Jan 4, 2005

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    is their a code for the circuit city with free shipping.
     
  6. jtbarrett

    jtbarrett New Member

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    Jun 16, 2004
    I used the one at http://dealmac.com/online-stores/Circuit-City-com/296/, which came up with both 10% off and free shipping in the cart. Of course, I then closed the cart and paid full price direct from TiVo instead, because that was "the only way to get a lifetime VIP transfer."
     
  7. derekcbart

    derekcbart Member

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    Sep 1, 2005
    Los Angeles
    It would be nice if TiVo were to reduce the transfer rate for those people who purchased through the tivo.com website. I don't harbor any ill-will towards them allowing lifetime transfers on retail purchases, but there should be some equity in the process. Buying via tivo.com did not allow for coupons or extended warranties and the "VIPs" should not, in effect, be charged more than others for the same service when we followed the published rules for the lifetime transfer.
     
  8. jtbarrett

    jtbarrett New Member

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    Jun 16, 2004
    I wholeheartedly agree. No ill will here... just seeking equity for following the rules.
     
  9. Stu_Bee

    Stu_Bee New Member

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    Jan 14, 2002
    Silicon...
    Here's the VIP webpage description of "Terms and Conditions"...
    http://www.tivo.com/2.0.3hdDvr.plt.asp
    "Series3 HD DVR must be purchased through TiVo.com. DVRs purchased through retail channels are not eligible. "

    I'm all for Lifetime from retail, but publish accurate information...not two sets of polices...one for those that follow rules....one for those that don't.
     
  10. gbeer

    gbeer New Member

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    Apr 13, 2002
    No. Calif.
    Bought mine at retail (BB) Called the VIP number and asked for the transfer from my SVR-2000. They did it no problem. :)

    I didn't mention where the purchase was made and they didn't ask. They did ask if I had gotten the email offer, and I replied "No but that I wouldn't have as the email address, they had on register, had been invalid for several years".
     
  11. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    bought today at Best Buy, called Tivo hotline and easily got lifetime transfer
     
  12. lemketron

    lemketron Senior Bit Twiddler

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    Jun 24, 2002
    Sunnyvale, CA
    Wow. As if shelling out $800 wasn't enough of a leap of faith, you're not even giving it time to make sure you (a) like S3, and (b) got a decent one?

    I don't know how long the intro service lasts (it appears that mine wants to expire in about a week) but I wasn't about to transfer my lifetime service until I was convinced that I wanted to keep S3 _and_ my specific unit...

    Interestingly enough, none of the HMO features (the ones that ARE supposed to work on the S3) seem to appear (even though my box is Internet-connected); I'm guessing those won't be available until after I activate service, though I couldn't find anything in the manual that explained that.
     
  13. GT1Boy

    GT1Boy got tivo?

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    Mar 23, 2004
    Vancouver, WA
    Yes, once you activate via the TiVo website or by calling the VIP number to transfer lifetime service, the S3 will download a service update the next time it connects for updates, and the Home Media Features (except TiVocast, TTG, and MRV) will be enabled once it reboots. At least that's what happened on mine...
     
  14. HDTiVo

    HDTiVo Not so Senior Member

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    Nov 27, 2002
    Ok, we have clear evidence of what is happening.

    Let's hold off until something changes to keep this thread easy.
     
  15. HDTiVo

    HDTiVo Not so Senior Member

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    Nov 27, 2002
    Added preliminary answer about S3 returns to TiVo.com

    Please post if this changes...


    4. If you purchased an S3 at TiVo.com, but bought an S3 elsewhere, its looking like you will be able to either refuse shipment or send it back without any costs to you. Best available advice right now is to call TiVo and get permission (noted on your account) before taking such action.
     
  16. HDTiVo

    HDTiVo Not so Senior Member

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    Nov 27, 2002
  17. greg_burns

    greg_burns Now in HD

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    May 21, 2004
    Slower...
    I think this post belongs over here...
    http://www.tivocommunity.com/tivo-vb/showthread.php?p=4388414&&#post4388414

    Weaknees' reply below. I love these guys. Replied to my email within 20 minutes. :up:
     
  18. HDTiVo

    HDTiVo Not so Senior Member

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    Nov 27, 2002
    Updated to reflect change in official policy no longer requiring purchase at tivo.com, and some minor tense/probability wording to reflect actual experience.

    I think it is likely that the $799 price wording is irrelevent, ie. if you get an S3 for $719 at Joey's Electronics you're still all good. :)
     
  19. greg_burns

    greg_burns Now in HD

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    May 21, 2004
    Slower...
    Good catch. Now how many weeks before before the CSR's are told. :)
     
  20. IPingUPing

    IPingUPing New Member

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    Sep 28, 2002
    Smyrna, GA
    I hate to "Me Too" post, but it seems apropriate. I bought my TiVo from Fry's last Friday (9/15). Ran it until my free time ran out, then called Thursday evening to make the VIP switch. First rep I spoke with had to transfer me, which gave me a 45 minute wait on hold, but after that it was all done.
     

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