Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Nov 6, 2010 #4981 of 6277
    tpmcmaho

    tpmcmaho New Member

    1
    0
    Apr 20, 2006

    Advertisements

    Every time I think about buying Tivo, I come here and read the horror stories and it scares me away. I had Tivo before I had an HD TV and loved it. Now that I have HD TV's I read the hassle everyone goes through to get Tivo to work with TW HD.

    Is there any light at the end of the tunnel?
     
  2. Nov 6, 2010 #4982 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    I believe fora make things seem much worse than they really are. My view is that 'happy people' typically dont post (except to help others) while 'folks seeing issues' tend to seek a place to gain help and rant about their issues.

    I fall into the 'happy people' group... mostly.... :D You would need a gun to get my TiVo's away from me.
     
  3. Nov 6, 2010 #4983 of 6277
    Kablemodem

    Kablemodem Get the ketchup.

    19,354
    42
    May 26, 2001
    Sherman...
    I received notice that TWC has shipped two tuning adapters to me, so I guess my area has gone, or is about to go SDV.
     
  4. Nov 6, 2010 #4984 of 6277
    BruceShultes

    BruceShultes Member

    406
    0
    Oct 2, 2006
    Albany, NY
    Did you request them or did TWC just ship them to you?

    I had to request them before they were shipped.
     
  5. Nov 6, 2010 #4985 of 6277
    cwoody222

    cwoody222 Well-Known Member

    12,010
    482
    Nov 13, 1999
    Buffalo, NY

    Advertisements

    While I had some installation problems and every so often something goes wrong on their end and I lose a channel and have to find a tech who knows what they're doing... aside from that, when it's all working it's awesome!

    95% of the time for me it's fantastic.
     
  6. Nov 6, 2010 #4986 of 6277
    A J Ricaud

    A J Ricaud Active Member

    1,183
    7
    Jun 25, 2002
    Hacienda...
    I got the letter re: SDV too, so I went on TWC's website and ordered 4 TA's a couple of weeks ago. The letter indicated that SDV would be starting on Nov 9. Yesterday, the 5th., still no TA's so I went to the local office. They said they don't have them and to order on the website.

    I called TWC yesterday to check if they did have my order. The first CSR said to go to the local office. I related what I was told. She then disconnected me while looking up my account.

    The second CSR scheduled a tech. to come out on Tue, the 9th, when is when SDV is starting and install 4 TA's. It didn't sound like they got my initial order from the website.

    I'm not holding my breath that the tech. will have the TA's since the local office said they didn't do that. I'm also wondering if they will be delivered and the tech also comes with them.

    The website made it sound like it was a self install, which is fine by me but I guess I'll see what happens this Tue. I also hope I don't get into TA hell like others have posted. Wish me luck.
     
  7. Nov 6, 2010 #4987 of 6277
    abredt

    abredt West Valley TW L.A.

    163
    0
    Nov 4, 2004
    Both my series 2 and my Series 3 are doing constant reboots.

    I unplugged the S-3 and plugged it in. It gets to TiVo Central and then does not respond to the remote. I'm watching it keep rebooting.

    Same thing on the S-2.

    HELP !!

    cb
     
  8. Nov 7, 2010 #4988 of 6277
    yuki-nagato

    yuki-nagato New Member

    81
    0
    Nov 2, 2010
    do they reboot w/ just the power cord and connection to tv or do you need to add peripherals for it to happen? boot the tivo w/ just the power cord and the connection to the tv and add stuff until it reboots. leave ~5 minutes in between.
    Most of the time it's a bad cable card, dirty line, signal strength issue or a power stability issue.
     
  9. Nov 7, 2010 #4989 of 6277
    Kablemodem

    Kablemodem Get the ketchup.

    19,354
    42
    May 26, 2001
    Sherman...

    I requested them online about a month ago. They arrived today and I connected one so far.
     
  10. Nov 7, 2010 #4990 of 6277
    jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    Has it done anything for you? Mine (got both yesterday via UPS) are both hooked up but just blinking amber. That said, I'm not sure SDV has started here yet?
     
  11. Nov 8, 2010 #4991 of 6277
    arilev

    arilev New Member

    3
    0
    Nov 3, 2010
    Thanks! That was exactly my hunch but NOBODY at TWC (including the installer) seems to know that there are a bunch of HD channels that have gone SDV. Of course I'm brand new to TWC so I'm not sure which HD stations were added to the lineup only since they've started using SDV in 11211 and which have gone linear to SDV but I do know I'm missing a whole bunch of HD stations.

    Now that I've got a definitive answer I'm going to swing by my local TWC store after work today and grab a tuning adapter. Hopefully that will do it!
     
  12. Nov 8, 2010 #4992 of 6277
    Kablemodem

    Kablemodem Get the ketchup.

    19,354
    42
    May 26, 2001
    Sherman...
    I hooked it up on one TV and got the blinking light. A few hours later I didn't get any cable channels, only OTA, so I disconnected it and had to reboot the TiVo to get my cable channels back. Going through the diagnostic screens, it looked like the TA was not initiated. Maybe it doesn't work until SDV actually gets turned on.

    Since i have two TiVos, I wonder if it matters which TA goes with which TiVo. Are they paired with the cable cards somehow?
     
  13. Nov 8, 2010 #4993 of 6277
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    No they are not paired to the cards. Did the blinking light ever go out? If not go into the Tuning adapter diags & look at Code Modules to see the platform version. It should be 1.35 if it is going to lock in.
     
  14. Nov 8, 2010 #4994 of 6277
    jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    I don't think they are paired to the Cable Cards. I talked to Time Warner a bit and they sent hits to them, and told me to go through the same process outlines elsewhere on this forum (which I tried yesterday).

    They said SDV is up and running, but a couple weeks ago they said it hadn't gotten to the valley yet.... confusion abounds.
     
  15. Nov 8, 2010 #4995 of 6277
    arilev

    arilev New Member

    3
    0
    Nov 3, 2010
    So I picked up a tuning adapter and within about 3 minutes of plugging it in I am up and running with all my previously missing HD channels. I didn't think to make a full list of the ones that I was missing pre adapter but I'll add BBCAHD and SCHD off the top of my head.
     
  16. Nov 8, 2010 #4996 of 6277
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    take a look at your Tuning adapter Diags & look in Code Modules for the Platform version let me know if it is 1.35. This is of course, only if you have the motorola tuning adapter.
     
  17. Nov 9, 2010 #4997 of 6277
    jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    Mine say 1.27
     
  18. Nov 9, 2010 #4998 of 6277
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    u can get the local reps to send a Refresh hit to the tuning adapter & then try & do a reboot on it but if the update does not take after 30minutes once hits are sent then it wont take. It will need to be swapped out at that point. These are supposed to get the update once they are put onto the cable & normaly would take close to 30-40 minutes for to get the update. Now it may be possible that there is something on the line that is preventing this update from coming down. The short of it is that a tech will have to come out more then likely if the hits don't get it to update. 1.32 is the bare min. but 1.35 is the most current & most that are locked in will have that 1.35 Platform Version on it.
     
  19. Nov 9, 2010 #4999 of 6277
    LazySusan

    LazySusan New Member

    5
    0
    Nov 9, 2010
    I had an electrician come out and set up my TIVO -- and it STILL DOESN'T WORK RIGHT!
     
  20. Nov 9, 2010 #5000 of 6277
    abredt

    abredt West Valley TW L.A.

    163
    0
    Nov 4, 2004
    I disconnected everything, then connected just power cord, input cable, and component cables to the TV. No reboots, but it stops recording 2 minutes before program ends. Then I rebooted it and attached the USB network dongle and connected. It downloaded stuff, then took 2 1/2 hours to finish "loading info."
    It is not responding to the remote well. Sometimes quickly, sometimes takes 30-40 seconds to go to the next screen.

    I'm connecting to the network again just to see what it does.

    Why would signal strength, etc cause reboots?

    cb
     

Share This Page

spam firewall

Advertisements