Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Grumock

    Grumock New Member

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    Dec 16, 2008
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    LOL!! It's possible that it may be something signal related. If it was a provisioning issue, like you think, then I believe a lot more then just a few channels would be missing. More likely, it may be a mapping issue either to the card or the tuning adapter. If the channels were in the SDV format & were taken out for some reason the card & tuning adapter are still looking for them on the SDV carousel. Just a guess though
     
  2. pdm

    pdm New Member

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    Oct 6, 2003
    Austin, TX
    On tuesday I stopped being able to receive SDV channels. I did the normal reboot procedures that generally fix TA issues but none worked. 3 days of phone calls and the national cable card support guy talked to Austin head end people and said I needed a new tuning adapter box. So I go to the Austin time warner office and swap it out, get it home and it is doing the 8 blinks then pause bit. I call again, hour on the phone and now I am left with it just blinking constantly with no pauses. They are sending a technician, but soonest available was October 1.

    I'm so fed up with this barely working crap. October 1 gives me a lot of time to look into HTPC options and see if the AppleTV i pre ordered will let me cut the cable tv entirely, tivo or not.

    If anyone has any ideas how I can fix this before Oct 1 or later please let me know.
     
  3. pdm

    pdm New Member

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    Oct 6, 2003
    Austin, TX
    Well now it is flashing 8 times then pausing, which I think is a known issue right? Well a call to the National cable card folks and several calls to the local support folks hasn't been able to fix it. I'll be getting the tech coming to my house on Oct 1 I guess.
     
  4. dlfl

    dlfl Cranky old novice

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    Jul 6, 2006
    Dayton OH
    8-blinks is a signal the TA has lost it's authorization. In TA Diagnositics, scroll down to the "PowerKey" section, hit select three times. You should see a "Sub Expires" date and it will be in the past. Normally, it should be at least 20 days in the future and it must be updated by the proper signals sent from the head end to accomplish this. TWC Southwest Ohio was failing to send these signals for about a year resulting in 8-blinks quite frequently. But between NCCS and your local support, the signals should be capable of being sent. It has never taken a service call to get those signals sent. Unless you have completely worn out your welcome, I would try again rather than wait for the truck roll. I assume you are power-cycling the TA and cycling the USB connection (?).
     
  5. pdm

    pdm New Member

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    Oct 6, 2003
    Austin, TX

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    Thanks for the suggestion. I called again, the tech found a knowledge base article about the 8 blinks, checked everything, sent a hit, I saw the EMM count go up when he sent it, still nothing.

    On that page you mentioned I have:

    Sub Expires: Expired
    CA Time: 0918.13040
    EUT Update: 0918.13020

    I also realize I may have posted my whines into the wrong thread. SOrry about that. :) I thought I was in the tuning adapter thread but my blind rage put me into the time warner cable thread. Opps!
     
  6. dlfl

    dlfl Cranky old novice

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    Dayton OH
    When you say "still nothing", do you mean still 8-blinks-pause?
    If so they aren't sending the correct signals.

    Even if they send the correct signal, you need to cycle the USB connection and the power to the TA. At some point you need to enter the "Acquiring Channels" phase where a rotating symbol appears on your screen for a minute or two. Frequently I have to reboot my TiVo to get there.
     
  7. Grumock

    Grumock New Member

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    Dec 16, 2008
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    good advise!! It does not always take the hit so sometimes a reboot is needed.
     
  8. truthiness

    truthiness New Member

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    Sep 19, 2010
    so I just looked at my TW cable lineup for Syracuse/Utica NY and it states that most of the HD stuff is not available on cable card, and this is not the POV stuff, regular channels like Discovery and CNN.

    Does this make sense or is it an outdated channel listing, I wonder?

    I just bought a Tivo Premier and am thinking about returning it if I can't get rid of my set top box. Maybe that is TW's plan!

    Can I use Premier without a cable card?
     
  9. cwoody222

    cwoody222 Well-Known Member

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    Buffalo, NY
    I've never heard of a channel not being available via cable card. Most likely it means those channels are SDV which means they require a cable card AND and an SDV adapter.

    What specifically does the list say in regards to these channels?
     
  10. Grumock

    Grumock New Member

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    Dec 16, 2008
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    No that is not correct information. That information would be applied to cable cards in TV but not TIVo with Cable cards & tuning adapter.
     
  11. cwoody222

    cwoody222 Well-Known Member

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    Nov 13, 1999
    Buffalo, NY
    Great point; I'm sure it's referring to Cable Cards in TV's and not Cable Cards in TiVo's (presuming he uses an SDV adapter too).
     
  12. Grumock

    Grumock New Member

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    Dec 16, 2008
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    LOL true
     
  13. truthiness

    truthiness New Member

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    Sep 19, 2010
    I'm going to have to quote this a few times so I can get more than 5 posts so I can post a screenshot.
     
  14. truthiness

    truthiness New Member

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    Sep 19, 2010
    I apologize for the multiple quotes.
     
  15. truthiness

    truthiness New Member

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    Sep 19, 2010
    Does anyone have the TV premiere hooked up to a Panasonic 50" G20? Any opinions?
     
  16. truthiness

    truthiness New Member

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    Sep 19, 2010
    I've heard this is a pretty good plasma. Post #5 woo hoo!
     
  17. truthiness

    truthiness New Member

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    Sep 19, 2010
    Here is what my channel listing shows:

    [​IMG]
     
  18. dlfl

    dlfl Cranky old novice

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    Dayton OH
    Yeah, that's a lot like the line up page on my TWC system -- and I find it bordering on totally useless. I suspect only TiVo users even try to use these pages. I think STB and (TWC) DVR users just rely on the lineups shown on their screens. Occasionally I request a printed pamphlet of the lineup (which is frequently out of date in itself). I supplement this by occasionally querying TWC support about a few specific channels that may be in question. The web page just isn't worth the trouble it takes to try to understand it.

    If you really like frustration, try getting an accurate, up-to-date, listing of the channels that are SDV!
     
  19. truthiness

    truthiness New Member

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    Sep 19, 2010
    so you think there are pretty good odds that I can get a cable card for my new Tivo and it'll work?
     
  20. dlfl

    dlfl Cranky old novice

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    Jul 6, 2006
    Dayton OH
    Sorry, guess I didn't address your original question -- it kind of got lost in all the posts. I agree with Grumock that this must be wrong info. But, the best souce of info is another TiVo digital subscriber on the same cable system. I'm sure one of them is on this forum and hopefully they will post.

    The only way I can imagine having a lot of digital channels (not PPV or VOD) that aren't available with CableCARD is if the cable provider made the deliberate decision not to furnish Tuning Adapters and the channels are all SDV channels. I've never heard of a Time Warner system doing this.

    BTW, yes you can use a Premiere without CableCARD(s). If your cable system still delivers analog channel versions (non of which will be HD of course), you can get them. And you can connect an antenna and get OTA broadcasts.

    If you can't get confirmation from a user on this forum, why not try CableCARD (and Tuning Adapter if your system uses SDV)? The cards are rented for several bucks per month and the TA's are free.
     

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