Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Grumock

    Grumock New Member

    412
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    Dec 16, 2008
    Nowhere...

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    an "expert" & doesn't know that the series 3 needs two cards? sigh
     
  2. dlfl

    dlfl Cranky old novice

    9,145
    828
    Jul 6, 2006
    Dayton OH
    Regarding the SDV failure-to-tune problem (see ***this*** for example), I think I experienced a twist on this tonight, but caused by the emergency messages that are forced on our screens. During one emergency message (of several in quick very annoying succession) the video on the SDV channel I was watching froze and it didn't restart after the message ended. In fact there was no video, which can be confirmed by hitting the live video button twice.

    The DVR diagnostics for the channel were all nominal as if successfully tuned, including signal and program lock "yes", but the TA Session info showed "n/a" for the channel type and the SDV frequency was '0'. A manual retune brought the channel back but with a new SDV frequency and different PID's than before.

    Theory: The SDV channel assignments are being screwed up by the emergency messages.
     
  3. cwoody222

    cwoody222 Well-Known Member

    12,010
    482
    Nov 13, 1999
    Buffalo, NY
    Confirmed that here in Buffalo most channels are already SDV.

    My problem seems to be resolved for now (cross fingers) and was caused by my CableCARDs not being set up properly. Today's guy was much more knowledgable.
     
  4. RTPGiants

    RTPGiants Member

    125
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    Mar 12, 2007
    Durham, NC
    Anxiously awaiting the channel changes...what time of day does it occur? Am I going to be fighting Tivo at midnight? :)
     
  5. RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC

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    Grumble...woke up to find changeover occurred. Started guided setup. Got prompted for some analog channels. Got prompted for 101 (no signal), said I didn't receive it, and Tivo just gave up on anything digital and proceeded to go to the next connection stage. No way to force it to retry, etc. so now I'm waiting at a "preparing" for a setup that I know will be wrong.
     
  6. mercurial

    mercurial Retro-Av

    17,166
    1
    Oct 17, 2002
    Caraleigh, NC
    That's how it was in Raleigh/Cary - It asked 2 (Univision for us), 19 (Shop NBC), and 101 (nothing). Then it did the download. I *think* after the download it asked if I got any premium channels. Not 100% positive, that could have been before but the download but I think it was after.
     
  7. RTPGiants

    RTPGiants Member

    125
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    Mar 12, 2007
    Durham, NC
    It asked about premium channels prior to the download. I said no because I don't get HBO, etc. Was premium referring to digital/SDV here? If so, oops.
     
  8. cwoody222

    cwoody222 Well-Known Member

    12,010
    482
    Nov 13, 1999
    Buffalo, NY
    If it helps, this is what I gathered was the proper steps, in order:

    Unplug USB AND power from Adapter
    Plug in Adapter
    WAIT for solid green light
    Plug USB from Adapter to TiVo
    TiVo should recognize Adapter
    Test channels
    If you don't get channels, try rebooting the TiVo
     
  9. RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC
    Yeah, I'll try that later when I can get back to it. Prior to guided setup, I could not tune old digital (e.g. 255) or new digital (e.g. 100/1000s). I thought briefly about power cycling the TA, but then just tried without it.

    Thanks for all the advice.
     
  10. mercurial

    mercurial Retro-Av

    17,166
    1
    Oct 17, 2002
    Caraleigh, NC
    I did NOT unplug or disconnect the TA to do the lineup change for either of my S3s or my THD.
     
  11. dlfl

    dlfl Cranky old novice

    9,145
    828
    Jul 6, 2006
    Dayton OH
    Also:
    1. Sometimes while waiting for solid green light, the light goes out completely. In that case press the reset button on front of TA.
    2. This "WAITING" phase can take 10 minutes or more.
    3. Sometimes you get 6-blinks-pause instead of a solid light. This is the standard signal that just means the TA is ready to go but isn't connected to the TiVo. If you get this it is time to reconnect the USB.
    3. The reason you may have to reboot the TiVo is to get it to go through the "Acquiring Channels" phase where it reads the channel info from the TA. I wish there were some way to force this without a complete reboot.

    Some lineup changes are completely painless -- others aren't (and thus require the above procedure). The above procedure also is usually required if your TA loses subscription authorization (8-blinks), after TWC sends the "hit" to re-authorize it. This has happened many times to me and I always end up having to reboot the TiVo to get the channels back.
     
  12. mercurial

    mercurial Retro-Av

    17,166
    1
    Oct 17, 2002
    Caraleigh, NC
    Yes and I've done it that many times for TA issues. But if he's not having blinking lights/TA issues, then the convention wisdom when his neighbors down the road did their switchover was that it wasn't necessary.
     
  13. RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC
    There was no blinking. But before guided setup, I could not tune new channels because a message came up stating that the TA didn't receive that channel. So I think the TA might just be confused. I'll probably power cycle it and see where we are then. If that doesn't work, I'll try a setup w/o the TA at all.

    All after work though, so right now it's just speculation.
     
  14. dlfl

    dlfl Cranky old novice

    9,145
    828
    Jul 6, 2006
    Dayton OH
    I would recommend the entire procedure outlined above (including disconnecting the USB) for this problem. And if you don't see the "Acquiring Channels" screen (rotating symbol, usually takes 2 mins), reboot your TiVo to force it.
     
  15. notting

    notting Member

    69
    1
    Dec 15, 2005
    Chapel Hill, NC
    My wife ran guided setup this morning without disconnecting the TA; while that didn't fix it, power cycling the TA then allowed everything to be tuned. The guide data is wrong, though, so it looks like we get to re-run guided setup at some point later today when we've got the time.
     
  16. RTPGiants

    RTPGiants Member

    125
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    Mar 12, 2007
    Durham, NC
    Ok, so was able to sneak away and try all this stuff again. Things are better. I can tune 1105 (WRAL), but I'm missing channels like SyFy HD, Discovery HD, etc. If I tune manually, nothing happens. If I go through the TA diagnostics, it can tune channels like ESPNHD, etc. which is good, but why am I missing this group?

    I tried a disconnect/reconnect on TA and Tivo, which reacquired channels, but it's missing those still.

    ETA: These sort of channels do not show up in the channel list if you go to Channel settings. Also names of ESPN channels are wrong.

    Also ETA: These channels do show up on an HD digital box
     
  17. RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC
    Ok, nevermind me. I'll just reply to myself constantly. A complete reboot of Tivo caused a new acquiring channels that lasted MUCH longer. After this, we're good to go.
     
  18. jmfirestone

    jmfirestone New Member

    47
    0
    Dec 31, 2007
    Colfax, NC...
    Turns out this was the right answer. At least I think it is. The guys came (2 of them this time - lead tech included) and stayed for a bit checking everything and couldn't find any issue. I left the cable line unhooked so I could watch the saved stuff.

    About 5 days later the TiVo menus would not longer load fully, I would get the writing on a gray background. Shows would no longer play, anything I tried to play would just show a gray screen with the time moving as though I was in FF mode.

    I ordered a replacement (larger!) HD to put in it since I am out of warranty anyway. It's sitting in my mailbox at home right now. I'll put it in tonight and hopefully find out it was just the HD and nothing more!

    One thing that really bugs me though, is that I guess the techs were not happy about being at my house late. The animals just broke open the box on the side of my house with the wiring and left it open with the wires hanging out when they left. I called TWC and a week later nobody has come by to fix it yet.
     
  19. bxojr

    bxojr New Member

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    Mar 4, 2005
    Pittsboro, NC
    I'm attempting a guided setup to get the Raleigh lineup change. The first attempt got through "loading data" and asking me about what I receive on 25 and 101, but then it rebooted and started all over. Now loading data again (which will take hours), but I'm not optimistic about a different result this time.

    Does this reboot have anything to do with the lineup change, or do I have a hard-drive problem I need to sort out before I can get back up and running? Just wondering if anybody else has seen this.
     
  20. Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    I think someone on here had the same thing happen. Did you tell it that you do not get 101 anymore? Have you tried it with the USB disconnected from the TA?
     

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