Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Jul 6, 2009 #4261 of 6277
    lafos

    lafos Well-Known Member

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    Nov 7, 2004
    Sioux Falls, SD

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    Cablecards are not even a small business driver for the cable companies. They would not carry them if not forced, and they don't see it helping build their customer base. Hence, no real training for their service people.
     
  2. Jul 6, 2009 #4262 of 6277
    Fofer

    Fofer Bo55man69

    93,465
    4,714
    Oct 29, 2000
    I am paying now for two "S" Cards in my Series 3 TiVo. One is $2.75 and the additional one is $4.75. Works fine and the dual tuners are great.

    What are the chances I can request a single "M" card, find out they have one, get it installed (either picking it up myself or having a tech come out,) having it work well, and actually reducing my monthly bill? Or is all of this just crazy talk?
     
  3. Jul 6, 2009 #4263 of 6277
    jonboy117

    jonboy117 New Member

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    Jul 20, 2007
    It's funny that TWC has no M-cards... there was one in the back of the digital cable box they used to rent to me.
     
  4. Jul 6, 2009 #4264 of 6277
    dlfl

    dlfl Cranky old novice

    9,152
    834
    Jul 6, 2006
    Dayton OH
    Sounds correct to me. I can't imagine what incentive the CATV cos. would have to please TiVo owners. My install is scheduled for Thursday. I'm going to give it a reasonable chance but I've mentally prepared myself to live without digital cable rather than endure some big hassle. The disadvantages are obvious, (fewer channels and only the QAM HD channels.) The advantages include:
    1. No cable card/tuning adapter installation hassle.
    2. No copy protection limits on TTG - Big for me -- see TVAP link in signature.
    3. Save about $15 per month.

    And having a TiVo HD instead of an S2 model still has major advantages:
    1. Twice as much HDD storage as the S2 even with the minimum HD model.
    2. Can stream mpeg4's (without transcoding) using StreamBaby (big!).
    3. Still get the QAM HD channels (Fox, CBS, NBC, ABC and PBS).

    I have a SamSung 40" 1080p flat panel. Although HD looks truly stunning on it, SD content looks very good too. I can live with mostly SD content. MIght be a different story if it was a larger screen, of course.

    So I've adjusted my expectations -- I'm going to be happy with or without cable cards!
     
  5. Jul 7, 2009 #4265 of 6277
    mercurial

    mercurial Retro-Av

    17,166
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    Oct 17, 2002
    Caraleigh, NC

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    Except the S3 only supports S-cards (or M-cards in single stream mode - thus still needing two). To get full M-card support, you'd need a TiVo HD or TiVo HD-XL.
     
  6. Jul 7, 2009 #4266 of 6277
    Fofer

    Fofer Bo55man69

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    Gotcha. Good to know, thanks!
     
  7. Jul 7, 2009 #4267 of 6277
    tripmaster

    tripmaster New Member

    135
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    May 27, 2003
    Sorry if this is a repost, but seems like my orig post got lost.

    Im getting 2 new cable cards from TWCNYC tomorrow. I requested M cards.

    Is there a special process to replace old CCs? I was going to:

    1. standby
    2. power down
    3. remove CCs
    4. power up
    5. install new CCs one at a time as described in TiVo FAQ

    Does this sound right? Dont need to do a system reset do I?
     
  8. Jul 7, 2009 #4268 of 6277
    Roderigo

    Roderigo New Member

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    Mar 11, 2002
    Brookdale, CA
    Why bother with steps 1, 2, 4? Just remove the old cards & put in the new ones.
     
  9. Jul 7, 2009 #4269 of 6277
    tripmaster

    tripmaster New Member

    135
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    May 27, 2003
    You can hotswap em?
     
  10. Jul 7, 2009 #4270 of 6277
    lafos

    lafos Well-Known Member

    1,428
    33
    Nov 7, 2004
    Sioux Falls, SD
    You may be happier without cards. I've noticed with the cablecards and tuning adapter that TWC maps digital over the analog channels, rendering all but the locals copy-protected. This in effect kills MRV and TTG on a TWC system. We have a S3 and HD with cards, and one HD no cards but antenna and analog cable. The last lets us use MRV and TTG at least some of the time.
     
  11. Jul 8, 2009 #4271 of 6277
    tripmaster

    tripmaster New Member

    135
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    May 27, 2003
    Worked as you suggested. Had to reboot though. And, redid guided setup.
     
  12. Jul 8, 2009 #4272 of 6277
    dlfl

    dlfl Cranky old novice

    9,152
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    Jul 6, 2006
    Dayton OH
    I hope someone in the Southwest Ohio area can help me with this. I'm getting digital service installed tomorrow (the minimum service, about $66/mo plus cable card rental). I can't get a straight answer from TWC on what channels I should receive.

    Via email, I asked them:

    Here is their answer:

    Now I know this is wrong for two reasons:
    1. It includes multiple HBO, Encore and Showtime channels -- premium channels that would not be in the lowest cost digital service.
    2. It doesn't include HD channels that I know are included with digital service.

    If someone could tell me what channels (or packages) I should receive, it would help me a lot in testing tomorrow's installation.

    Thanks
     
  13. Jul 8, 2009 #4273 of 6277
    Fofer

    Fofer Bo55man69

    93,465
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    Oct 29, 2000
    I'm pissed TWC dropped HDNet. I enjoyed some of their movies, and also the movie trailer shows. Don't think any other network has that kind of show. :(

    I called and cancelled two digital tiers as a result. That'll save me $10/month. If they drop more channels I enjoy, I'll jump ship entirely. :thumbsdown:
     
  14. Jul 9, 2009 #4274 of 6277
    lafos

    lafos Well-Known Member

    1,428
    33
    Nov 7, 2004
    Sioux Falls, SD
    If you go to the TWC web site and put in your zip code, it will list the channels by package. The HD channels all show that they need a HD converter. I suspect that they left those off. The HD channels you should get are HD versions of local broadcast or normal cable channels.

    You will need the tuning adapter to get all the HD channels you should, as they switched to SDV last summer.

    You should get Basic, Expanded Basic, Digital Tier, Digital music. There is an HD tier, but it really doesn't offer much.
     
  15. Jul 9, 2009 #4275 of 6277
    dlfl

    dlfl Cranky old novice

    9,152
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    Jul 6, 2006
    Dayton OH
    Thanks, but I'm confused by your reply. The only packages you mention that match a package on my lineup (Englewood Ohio) are Basic and Digital Music.

    There is no Expanded Basic, but I assume that would be analog anyway.

    There is no Digital Tier although there are Digital Standard Tier and Digital Access Tier.

    There is no HD Tier but there are HD Basic, HD Digital and HD Standard tiers.

    It appears the line up for your area (Troy) is the same as mine, so I'm not sure exactly what packages you are designating.

    If you could give me several specific channel numbers that you know are SDV I could at least use them to verify a correct tuning adapter installation.

    Thanks.
     
  16. Jul 9, 2009 #4276 of 6277
    awyeah

    awyeah TiVo owns me.

    46
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    Aug 17, 2002
    This isn't related to the general discussion on cablecards... surprisingly mine is working well!

    I've been noticing a lot of audio dropouts on Comedy Central. I'm pretty sure these are only happening on the recordings, I don't notice it live. I'm in Northeast Ohio.

    I've also noticed issues rewinding recordings on Comedy Central. Sometimes it seems to get "stuck" during the rewind.

    Anyone else having issues like this? Not sure if it's a problem with Time Warner or with my TiVo.
     
  17. Jul 9, 2009 #4277 of 6277
    lafos

    lafos Well-Known Member

    1,428
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    Nov 7, 2004
    Sioux Falls, SD
    The only one I'm sure is SDV is the golf HD channel 783. If the TA is installed properly, you should see a solid green led on the A front. If you go to the DVR diagnostics screen and scroll past the two tuners and two cablecards, you should see the entry for the TA, and it should show "Channel List Received: Yes"
     
  18. Jul 9, 2009 #4278 of 6277
    dlfl

    dlfl Cranky old novice

    9,152
    834
    Jul 6, 2006
    Dayton OH
    Is the golf HD channel a premium channel? Had my CC and tuning adapter installation this afternoon and mostly things seem OK. The green light is on steady on the tuniing adapter. However I don't get 783 and the TA "Channel List Received" says "No". Of course TWC has been totally unable to give me any useful information about what channels I should be getting and which ones are SDV. Before the install, I called and they assured me the installer would give me a channel lineup listing. Of course the installer said, "they never give us those." He also said this was only the 2nd TiVo cable card install he had done in 3 yrs. Neither he nor the second guy he called in to help him knew much about the TA. (This after I emphasized to the office when setting up the appt. that I wanted their best TiVo experienced installer and would wait until he/she was available! ) At least they did have the CC's and the TA and they DID already know that the cable patch that comes in the TA kit is a POS.

    Well .... I'll be d__mned! As I was typing this post I tried rebooting my HD, and, lo and behold, after that 783 is there along with a bunch of other channels that seemed suspiciously missing! And now the TA diagnostic info says the channel list has been received!

    Looking good! Now if I can just avoid green screens, lock-ups, gray screens and all the other HD problems reported on this forum ..........

    Thanks for your help, and special kudos to bkdtv and richsadams for their amazing help on this forum!
     
  19. dlfl

    dlfl Cranky old novice

    9,152
    834
    Jul 6, 2006
    Dayton OH
    After my install (see previous post) I'm missing four channels that I think I'm supposed to get (out of 200+), up in the 700 range. Before I call TWC, I would like to have the most informed idea of what the problem is -- hopefully I can tell them exactly what needs to be done.

    All the diagnostics indicate the CC's and TA are functioning properly, and the TA green light is on steady. There is guide data for the missing channels. When I tune them, I get guide data but blank video and no audio - no message the signal is missing or the TA doesn't allow that channel. The DVR diagnostics for the tuner tuning that channel all look nominal, just as if it had successfully tuned that channel -- signal strength, SNR are normal and corrected and uncorrected errors are zero.

    I've restarted the TiVo several times, power cycled the TA, disconnected and reconnected the TA USB several times, all with no effect.

    I suspect this means some authorization or similar operation needs to be done by TWC -- but what exactly?

    I've also noticed a couple of instances of channel video freezing, just as if you hit the pause control. You can jog it out of the freeze by playing with the pause and play buttons, or swapping tuners with the live video button.

    I have 11.0c software on my HD.

    Edit: Problem "solved". This (no video, no audio) is what happens when a channel isn't authorized for your account. In this case the missing channels are premium channels, although it was impossible to know that from the confusing channel line up web page and the confusing info TWC gave me on the phone yesterday.

    The video freezing effect is something else and still unsolved.
     
  20. pgreene8

    pgreene8 New Member

    47
    0
    Dec 31, 2005
    New York, NY
    I use TWCNYC and they gave me an M card for my Tivo HD.
     

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