Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Mar 4, 2009 #4141 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL

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    Its not failing... Telefutura (digital simulcast version) is SDV. That message is what you see on an SDV channel. If you try to tune 260 (Discovery) you will see the same thing.
     
  2. Mar 4, 2009 #4142 of 6277
    notting

    notting Member

    69
    1
    Dec 15, 2005
    Chapel Hill, NC
    Given that the digital version of it comes in clear-QAM on 117.12, I find that hard to believe.
     
  3. Mar 4, 2009 #4143 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL
    Hmmm.... its on the list that csmith gave me of Raleigh SDV channels... and the message he sees for the cablecard is what you get with an SDV channel. The channel map is what determines what is where... so even if its on a clear qam carrier... the channel map may be indicating differently... and the channel map wins.
     
  4. Mar 5, 2009 #4144 of 6277
    notting

    notting Member

    69
    1
    Dec 15, 2005
    Chapel Hill, NC
    Is it actually a SDV channel for you (as you have a TA and can verify...)?

    The CSR said it shouldn't be, but their only solution so far has been attempting to set up a visit with a tech.
     
  5. Mar 5, 2009 #4145 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL

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    Both my tuners are dutifully recording right now... Ill check later and get back to you...
     
  6. Mar 6, 2009 #4146 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL
    Ok... checked this morning... Telefutura, channel 20 digital simulcast as mapped by the TA, IS SDV.
     
  7. Mar 7, 2009 #4147 of 6277
    ljcaswell

    ljcaswell New Member

    25
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    Oct 19, 2005
    Rochester, NY
    I just wanted to add to my previous posts describing my Tivo HD/Cablecard/Tuning Adapter install.

    I got my Tuning Adapter from TW Rochester NY yesterday and installed it today. It's the CISCO unit. Worked perfectly as soon as it was plugged in and I had all my SDV channels immediately. If anyone is sitting, waiting for the TA after putting a request in on their web site, make sure you are calling them. They didn't have my order in their system. As soon as I called, I had the TA 3 days later.

    All in all, I have to say that TW Rochester has been wonderful to deal with. They all seemed very knowledgeable about Tivos, Cablecards and Tuning Adapters and everything worked perfectly as soon as it was installed, and has continued to work perfectly. After reading all the horror stories here, I guess I'm feeling pretty lucky.

    The only glitch in the whole process was the first defective Tivo I received, which had to be returned and replaced by Tivo.
     
  8. Mar 7, 2009 #4148 of 6277
    ajergo

    ajergo A.J.

    47
    0
    Feb 19, 2002
    Webster, NY...
    I have to second what ljcaswell has said. I also have Time Warner in Rochester, NY and they did an excellent job with the Cable Card install for a new TiVo HD. I also tried the Web site form approach to getting a Tuning Adapter and that did not work, but a phone call worked much better. Billing seems to have worked well also with appropriate credits for returning a Scientific Atlanta DVR piece of junk and just a $2.50/mo charge for the M-card I needed in the TiVo HD. A reasonable one time charge of $19.99 for the Cable Card install. Tuning Adapter is completely free; did not even have to pay the UPS charge for delivering it to my house.

    I do have problems with one SDV channel for FX HD Channel 1067 in Rochester. TiVo says the cable strength is only 88 or 89% and that seems to be causing drop outs and somewhat poor HD picture quality.

    ljcaswell - Have you tried recording any shows on 1067? If yes, do you have problems with the picture there. All other channels seem to have a higher cable strength with no picture quality problems.

    A.J.
     
  9. Mar 8, 2009 #4149 of 6277
    ljcaswell

    ljcaswell New Member

    25
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    Oct 19, 2005
    Rochester, NY
    @ajergo - 1067 has a strength of 93 for me. No problems with viewing. I haven't recorded anything on that channel.
     
  10. Mar 8, 2009 #4150 of 6277
    m_jonis

    m_jonis Member

    677
    7
    Jan 3, 2002
    Albany, NY
    I'm in Albany, but I've got a "chunk" of channels whose signal strength fluctuates between 93 and 100 (it will show 100 and maybe 5 seconds later, go to 93, and back and forth)

    I've noticed that the channels with the most pixelation are usually SDV, although I'm getting it on two others that aren't.

    Look in your cable card DVR diagnostics menu in the Tivo and see if the RS Uncorrected and corrected counts keep increasing.

    Last Friday was pretty bad (BSG on SciFi and Clone Wars on Cartoon HD).

    I've had TW out 6 diff. times and they keep saying they can find nothing wrong with the signal.

    So I'm guessing it's either the Tuning Adapter or the Tivo. They've replaced all cables and splitters at this point.
     
  11. Mar 9, 2009 #4151 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL

    Pixelation can also be coming from the source. The only way to tell is to watch live and check RS Uncorrected whenever you see breakup. I had that exact situation on NatGeo HD here in Raleigh. RS Uncorrected stayed at zero even though the pic was breaking up. Spoke with TWC Engineering and they were able to trace it back to NatGeo as the source.
     
  12. Mar 9, 2009 #4152 of 6277
    m_jonis

    m_jonis Member

    677
    7
    Jan 3, 2002
    Albany, NY
    Thanks for the information. I'll have to see if there's some known problem with the Fox channels.
     
  13. notting

    notting Member

    69
    1
    Dec 15, 2005
    Chapel Hill, NC
    Thanks. After bouncing around some confused CSRs over e-mail, finally talked to an escalation tech on the phone, who claimed:

    • that the digital version is supposed to be SDV (sure, OK)
    • that the unencrypted version coming in on QAM 117.12 is the SDV version of the channel (?!)

    Not sure I believe them, but I doubt pushing more is going to get them to make it make any more sense.
     
  14. SCSIRAID

    SCSIRAID Active Member

    2,349
    4
    Feb 2, 2003
    Vero Beach, FL
    Dont believe them... Channel 117 (753 Mhz) is not one of the SDV QAM's. 108-115 (699Mhz - 741Mhz) are the SDV QAM's.
     
  15. vonivo

    vonivo New Member

    9
    0
    Mar 18, 2009
    Amherst, NY
    Has anyone bought (like on ebay or wherever) a s-card or m-card and returned time warners cards to them and called them with the serial # of your card ? will they do it and if so did they take the stupid card lease fee off?
     
  16. CintiDave

    CintiDave New Member

    2
    0
    Nov 9, 2007
    Anyone having problems receiving Music Choice channels? They suddenly stopped working this week and TW Cincinnati says we're not supposed to get them on Tivo S3/cable cards - according to TW "It's a fluke that you were getting them for the last 3 years..."

    Already have a tuning adapter and all is well with that and the SDV channels.
     
  17. bobrt6676

    bobrt6676 Member

    199
    6
    Dec 31, 2007
    Huber...
    I have Music Choice in the Dayton market. 2 TivoHD's one with M-Card one with 2 S-cards. Look on your bill. Music choice in Dayton is billed @ 50 cents per month per DVR. (Tivo or TW box)
     
  18. Johnwashere

    Johnwashere Member

    299
    23
    Sep 17, 2005
    Columbus, Ohio
    We get them in Columbus for free. I wouldn't ever pay for music choice!
     
  19. muya

    muya New Member

    10
    0
    Jul 22, 2005
    Just wanted to let everyone know that the tuning adapter is now available in San Diego. I have been beta testing for about 3 months with no problems. Call and get one!
     
  20. ApexRon

    ApexRon New Member

    9
    0
    Mar 12, 2009
    Apex, NC
    How current is program guide?

    What I dislike about TWC program guide is that you can set up your TWC DVR to record a program but if the program moves its time slot because of a prior program you wind up recording the wrong program.

    Does the TiVo have the same issue?
     

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