Official RCN CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by rlcarr, Sep 14, 2006.

  1. Nov 2, 2009 #381 of 396
    John Z NY

    John Z NY New Member

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    Oct 18, 2009

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    is RCN SDV? i just switched from cablevision to RCN(moved to queens from long island) and the guy said i dont need a tuner box anymore(but the guy also told me i needed 2 M cards to run my tivo when i told him 1 card was all it needed. the tivo eventually told him to remove the 2nd card)
     
  2. Nov 2, 2009 #382 of 396
    Doh

    Doh Well-Known Member

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    I haven't heard of RCN going SDV.
     
  3. Nov 3, 2009 #383 of 396
    nycityuser

    nycityuser Member

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    Dec 30, 2004
    New York, NY
    I'm with RCN in Manhattan and, no, RCN is not SDV. I think the guy meant that you don't need a tuner box (i.e., cable box) when you have a TIVO with a cablecard. Without the TIVO you would need a cable box to tune to any channel.
     
  4. Nov 5, 2009 #384 of 396
    DrewTivo

    DrewTivo Member

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    Almost certainly not. Their "analog crush" program, which got rid of all analog signals, was designed to clear up enough bandwidth to avoid SDV.
     
  5. DrewTivo

    DrewTivo Member

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    Mar 29, 2005

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    RCN has added a bunch of HD channels in the last few months.

    For many of them we get guide data but for a lot we don't. All it has is "to be announced". This is true even when there *is* guide data for the SD version of the channel.

    Any ideas? Am I alone with this problem?
     
  6. Doh

    Doh Well-Known Member

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    does zap2it show the guide data? (I seem to recall they use the same feed, so that might help determine if it's a tivo lineup problem or the data not being supplied.)
     
  7. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Have you tried re-running the guided setup and selecting the "digital rebuild" option? Several people had success with that.
     
  8. DrewTivo

    DrewTivo Member

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    Mar 29, 2005
    Looks like it does, so something is funny here.

    I'll try that tonight. I did that after they did the digital rebuild, so I thought I was taken care of.

    It's such a pain because Tivo seems to pick up a bunch of channels that are listed but blocked because they're in a higher tier. For whatever reason (my incompetence?) they show up in the listings and in the up/down list. So I have to remove them manually . . .
     
  9. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    North...
    TiVo doesn't even try to keep track of tiers, so it's not your competence that's in question. The cable companies don't make that info available outside in many cases, and when they do it is often wrong, out-of-date, or people are using tiers no longer offered. So it is a pain, but a very rare pain in most cases.
     
  10. DrewTivo

    DrewTivo Member

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    Yeah, I understand Tivo can't know what RCN's tiers are.

    What puzzles me is why Tivo doesn't recognize a channel as not being received when it's coming in black screen.
     
  11. DrewTivo

    DrewTivo Member

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    Update: The above suggestion worked, and I now get listing info.
     
  12. vvboston

    vvboston New Member

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    Jan 15, 2010
    This started a couple of months ago, but got worse lately.
    - On some recordings on an HD channel, the recording would only record 10 to 20 minutes, and then stop. Initially, we thought the Tivo just rebooted at that time. Then, it started to happen more frequently.
    - Then, we noticed it happened on Live TV as well. The screen would pixelate, then freeze. Sometimes gray screen shows up, sometimes not. Regardless, you could not control the Tivo anymore with a remote for a few minutes. We would change channels and come back - sometimes that fixed it, sometimes it didn't.

    - We called RCN, who came in and switched out the cable cards, and changed out the connections in the hallway. It improved slightly - out of our 5 recordings that night, only 1 had a problem. We called RCN back, and they changed out the connections in the apt as well. We still saw the issue happen again on the Tivo. The tech then brought in the RCN HD Cable Box, and there were no issues.
    - We then called Tivo. The Tivo Tech Support person told us that we needed an attenuator. I had seen the problem on this forum for FIOS, but am not sure this is what our issue is. We have ordered the attenuator, and we will see if it fixes it. In the meantime, the problem has gotten a lot worse - additional symptoms now is that the Tivo is very sluggish, and takes a very long time to respond to the remote, display screens, etc.

    Any insight would be appreciated.
     
  13. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,653
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    North...
    Sounds much more like a hard disk problem. The attenuator solution has a chance of being the right answer, but I would guess a much rarer chance than a hard disk solution.
     
  14. Feb 8, 2010 #394 of 396
    vvboston

    vvboston New Member

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    The issue is still happening, after the following steps were taken:
    1) Attached attenuator; signal is now at 81/87, which Tivo Support says is perfect
    2) Ran Kickstart SMART 54 test: Both Tivo HD and the DVR Expander Passed the hard disk test, so does not appear to be a Hard Drive failure issue
    3) Cablecard has been switched out, and all splitters were re-wired by RCN tech

    Is it possible that this is a tuner issue? Or motherboard? What test can I do to confirm either of these?
     
  15. rlcarr

    rlcarr Member

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    Jan 18, 2003
    Arlington, MA
    Supposedly the self-install FCC regulations are now in effect.

    Has anyone done an RCN CableCARD self-install? How does it work? How was pairing done? Did it go smoothly (including getting RCN to acknowledge the ability to do a self-install)?
     
  16. Pacomartin

    Pacomartin Member

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    Jun 11, 2013
    Will RCN mail you a new CableCARD?
     

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