Official RCN CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by rlcarr, Sep 14, 2006.

  1. Lenonn

    Lenonn Member TCF Club

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    May 30, 2004

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    Honestly, I have no idea. I'm assuming it means they allow for the use of the TiVo DVR via TiVo's instructions for connecting the TiVo to a cable box.
     
  2. DVDerek

    DVDerek <WittySaying />

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    Sep 30, 2002
    Boston, MA
    In the end, I've decided to go with Comcast for the next 6 months while I wait to see how the "Analog Crush" proceeds in Somerville. They're scheduled to do Somerville somerville in early 2009. I want to see if they carry through on their promise to use the bandwidth for more HD.

    Of course, I now have to prepare for the endless stream of appointments after the techs screw up the install...
     
  3. Oct 4, 2008 #283 of 396
    DeathRider

    DeathRider New Member

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    Dec 30, 2006
    Boston Area RCN
    I would guess this will be the new lineup:

    http://www.rcn.com/cabletv/lineups/details.php?lineup_id=MA-ALL-DIGITAL

    It would be my guess they will keep adding.

    I think i will need to add a bigger hard drive in my TiVos. I would think the RCN DVR may become inadequate...
     
  4. Oct 6, 2008 #284 of 396
    drboom

    drboom New Member

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    Feb 5, 2008
    Finally got sick of comcast after they screwed up my cablecard pairing over the weekend and so I lost most channels. RCN came out today for the install - tech had an M-card as requested. Tech didn't really know anything about tivos or cablecards beyond what they do to setup the RCN branded DVRs - neither did several of the people he called to setup my card. The office people the tech called insisted they did not need the host id or any other information from the tivo to pair the card. After about 2 hours of this, the office had him switch out the cablecard for another and that eventually came up. The office claimed they have a new system that automagically pairs the card without any manual input of the host ID. After about 30 minutes the card was paired and receiving channels. The tech claims he didn't give them the host ID or any other information from the tivo; I left the room for quite a while so I'm not sure what happened but it all works now.

    Has anyone else heard about some sort of automagic pairing? This was in Milton MA.

    Separately, does anyone have any idea when the 'analog crush' might be scheduled to hit Milton? I know they are working their way through MA but I'd like to get better information on when so I can keep an eye on the lineup/recordings around then (not to mention that I'd really like the additional channels).
     
  5. Oct 7, 2008 #285 of 396
    drboom

    drboom New Member

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    Feb 5, 2008

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    Quick update: I'm told the analog crush is scheduled before 11/11 for Milton MA
     
  6. tefler

    tefler Member TCF Club

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    Feb 28, 2003
    MA
    My RCN service underwent the analog crush last month. I had received 0 notification that this was going to happen. They claimed that there was an insert in my bill about it, but the only thing I had received was the FCC DTV (Feb 2009) transition insert. I was very unhappy to suddenly come home and find none of my tvs working.

    Upon calling RCN to find out what was happening, they claimed that this was FCC mandated that they remove analog from their service. I'm pretty sure this is a false statement, but multiple of their reps repeated this to me as the reason. My understanding was that the FCC mandate only affected over-the-air and that the FCC was actually trying to get cable operators to carry both analog and digital signals of local stations.

    Am I just missing something in my understanding of what the FCC is mandating?
     
  7. rlcarr

    rlcarr Member

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    Jan 18, 2003
    Arlington, MA
    No, you're not. The RCN droids are lying to you.
     
  8. nycityuser

    nycityuser Member

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    Dec 30, 2004
    New York, NY
    ...and apparently they are all being TRAINED to tell the same lie. Their bosses are feeding them this disinformation. Really dishonest.
     
  9. DeathRider

    DeathRider New Member

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    Dec 30, 2006
    Boston Area RCN
    Nope, they are wrong (RCN). But they don't have to follow the FCC.

    I myself got a letter about the changeover separate from my bill. And you do get a few more HD channels...
     
  10. rlcarr

    rlcarr Member

    448
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    Jan 18, 2003
    Arlington, MA
    RCN doesn't pair. Look at the CableCARD screens. You'll see that even through you're receiving stuff fine, the card isn't paired. Same thing in Arlington, MA (me), same thing in (at a minimum) Chicago and NYC.
     
  11. DrewTivo

    DrewTivo Member

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    Mar 29, 2005
    Agreed. They're not alone, apparently, according to consumer reports. The two transitions are unrelated. The FCC 2/2009 mandate relates solely to over-the-air transmission.

    What RCN is doing is converting their entire system to digital, which will allow them to use the analog bandwidth for more channels. That's generally a good thing, except for people using the analog (no cable box) signal.

    And, yes, the warning has been terrible and the CSR people don't seem to have very good information.
     
  12. tefler

    tefler Member TCF Club

    173
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    Feb 28, 2003
    MA
    Just found this link which clearly states the FCC has nothing to do with the transition:

    http://www.dtv.gov/consumercorner.html#faq30

    Unfortunately, they also decided to charge me for the truck roll to come out and fix what they broke. Tried getting the charges removed but they continued the FCC line as the reason they "had" to do it.
     
  13. firewrx612

    firewrx612 New Member

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    Apr 26, 2008
    This happened to me last night. I've lost all channels except 3 180-182. Do I just need to go through the guided set-up again?

    I called RCN and they said I needed to call TiVo and have them "update my box"
     
  14. tiassa

    tiassa Me --Avatar

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    Jul 2, 2008
    That's what I did when they converted Watertown back in July, and everything went fine for me (I had to download 9.4 as well, so it took two reboots of the Tivo, but you should already have 9.4). I have a TivoHD in case that makes a difference.
     
  15. firewrx612

    firewrx612 New Member

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    Apr 26, 2008
    Yeah, I just got off the phone with RCN who sent me to TiVo. I had tried a guided set-up which didn't work, but the TiVo guy said I needed to select the advanced options and choose "Digital Extended Basic Rebuild". I'm in the process of doing that now. Hopefully this will work. Thanks.

    Edit: hmm, that didn't work either. I still only get those same 3 channels.
     
  16. tiassa

    tiassa Me --Avatar

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    Jul 2, 2008
    Yeah, I think I had to do something like that. The trick was when the Tivo asked "Is Channel XXX Station YYY?" to say no to the first couple, since they are the same on both the old analog and new digital systems, when you get to a channel that is different, then you say yes.
     
  17. firewrx612

    firewrx612 New Member

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    Apr 26, 2008
    Thanks, I'll try that.

    Edit: Ok I've been at this for 4 hours, back and forth between TiVo and RCN. The last TiVo rep said to try to have RCN ping my card. I did that with RCN and still the same issue. Now RCN has given up and is going to send a tech out on Friday.

    Edit: I just pressed save on this text box, and a minute later it is back on. Go figure.
     
  18. drboom

    drboom New Member

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    Feb 5, 2008
    Exactly what I had to do. Everything seems good except 3 channels (HDNet, UniversalHD and HD???) don't come in. They didn't come in before the analog crush either, I'll have to call RCN to fix them. With comcast, every call for a problem only made everything worse so I'm a bit leery. We lost some recordings last night since RCN couldn't be bothered to respond to any of my emails about the analog crush or to send me a postcard or any other notice. Tivo works great though as usual.
     
  19. firewrx612

    firewrx612 New Member

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    Apr 26, 2008
    Saga continues:

    After spending 8 hrs on the phone yesterday, between RCN and TiVO, I now receive all channels, however I'm missing a lot of guide data. I forced a second network connection last night and this morning when I woke up, I am still missing most guide data. Is there another way to force it to download data?

    That TiVo DirecTV unit can not come soon enough...

    Edit:

    Solved, I think. The nice RCN people in Mumbai had me rebuild (the last time) with Digital rebuild basic. That worked (I at least got all the channels) so I left it alone, but discovered that the guide data wasn't updated on a majority of channels. So I figured I needed to rebuild with Digital Rebuild EXTENDED basic. That has seemed to have worked. Finally.
     
  20. tiassa

    tiassa Me --Avatar

    1,382
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    Jul 2, 2008
    Those channels are on their own tier, you have to pay extra for them (that is their "HD package") I think it is $10/mo. Basically you get the HD versions of anything you get in SD for free, if you want the dedicated HD channels, they hit you up for more $$$.
     

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