Now This Is Customer Service...

Discussion in 'TiVo Coffee House - TiVo Discussion' started by jbgreen31, Sep 26, 2007.

  1. jbgreen31

    jbgreen31 New Member

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    Aug 18, 2005
    My Series2 died a few days ago, so I decided ti was time to get the TivoHD. I called Tivo to order directly from them. Placed the call at 11am, Its now 1140 and im still on hold waiting for the next sales representative. FANTASTIC!!!
     
  2. stevel

    stevel Dumb Blond TCF Club

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    Aug 23, 2000
    Nashua, NH
    It's not 11:40 where TiVo is based, but you would do far better buying from Amazon or somewhere else with a good business model.
     
  3. jbgreen31

    jbgreen31 New Member

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    Aug 18, 2005
    Appreciate the heads up. Thanks
     
  4. brnscofrnld

    brnscofrnld where is this place?

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    Mar 29, 2005
    NW. DC.
    You might be able to get the Tivo much quicker ordering from another source or even taking a trip to the local BB or CC.
     
  5. mick66

    mick66 Dirty Burger

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    Oct 15, 2004
    The 'verse

    Woooosh!
     
  6. rainwater

    rainwater Active Member

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    Sep 21, 2004
    I would order from Amazon. Then when it arrives login to TiVo.com and change the service number on your account. This way you spend 0 minutes on the phone and your billing does not change one bit.
     

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