"Now Playing List Not Available"

Discussion in 'TiVo Help Center' started by ADG, Apr 9, 2018.

  1. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    You'll get the "partial recording" tag if the signal drops out for even a minute during the recording. Even if it's in a place that doesn't effect the actual show, like in the middle of a commercial. I wouldn't worry about that too much unless you're missing a significant chunk of the show.
     
  2. gabrielstern

    gabrielstern Member

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    Aug 18, 2017
    Thanks I just used tivo py to pull in and fix one program that would not transfer using the transfer a recording directly, feature so I went to tivo py and the recording was showing up twice but when I let tivo py pull in the recording it fixed the fragmentation in the file so it shows up as a complete full single recording,

    But now it makes sense if the recording file has fragmentation in it it will label it a partial even if it is a complete recording, so it sounds like it is a hard drive fragmentation issue.
    But what I am referring too is a complete recording after it transfers suddenly gets a partial recording tag about 5 days after a transfer to a new hard drive, and then the recording will not play completely and the time stamp gets replaced with junk like 8 ten pm, that is what is happening in the tivos itself.
    Even though a day earlier it plays in the tivo itself completely.

    Just so you know I have noticed within the last 5 days with both tivo py and tivo desktop the TV channel information is not transfering into the computer with the recording, so when you transfer back it is not going with the recording something that was not an issue 4 or 6 months ago,

    if their is a fix in tivo py for that please let me know, but at least now I am understanding more how tivo py works and I now trust it a lot more, and sure enough it works 10 times better than tivo desktop ever did, as it really does a great job with fixing recording files so they don't cause as much wear on the hard drives.

    If I am saying a lot or seemed frustrated it is I just want the tivos itself to work they way they should, that's all I have some really old recordings stored on a hard drive from 2015 that once I can recover them I will try to see if tivo py will fix the files for me so I can do a test transfer, I just hope that the seperator tags dint show up because the recordings have sat for 5 years.
     
  3. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    If you have any trouble downloading the files in pyTivo Desktop then go to the settings, download tab, and try reducing the speed. It'll take longer to download but in most cases it will help prevent errors and/or partial downloads.
     
  4. gabrielstern

    gabrielstern Member

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    Aug 18, 2017
    Thanks I have not yet with tivo py gotten any partial download issues, and tivo py or your software has transfered everything back completely without any issues, unlike with tivo desktop when the transfer back worked, so for that I am thankful.

    I have another question though when I was downloading the one stuck program using tivo py it detected 206 tsi errors but and the recording was reading as 2 under the tivo info under the dvr menu screen in tivo py, yet it seemed to correct and rearrange the file so it was no longer fragmented? Are the tsi errors that tivo py detected and corrected, the fragmentation and errors that you were referring to yesterday that come from the tivo itself?
     
  5. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Those are the errors I was referring to. If you lower the speed you may not get any. Those errors will cause a disruption in the video. It may be in a commercial where you don’t care, or it could be right in the middle of the show. It's kind of random. Best to trynto get a clean copy without errors if you can.
     
  6. gabrielstern

    gabrielstern Member

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    Aug 18, 2017
    I did not get any disruptions in the video either from the source tivo, or the video after it was transfered, so tivo py must have by defragmenting and rearranging the tivo file must have fixed the file ,I just know that it would not transfer using the transfer a recording directly function, or by using tivo online, initially due to the tivo recording having enough fragmentation to prevent a direct transfer to a dvr.
    But thanks to your software it was able to completely defragment the file and rearrange it and then I was able to transfer the recording.

    But imagine if I had not had any tivos that ran on the classic platform and only had a bolt vox or a tivo edge dvr, while tivo py would have been able to transfer and rescue the recording with a transfer into a computer, it would have been impossible to transfer it back to an edge dvr or bolt vox as tivo online can not detect or transfer any recordings stored in a computer.

    I think with time with tivo py you might be able to find a way to get them to transfer back by maybe first getting the recordings stored in a computer to show up just in the devices list, where you could find the recording and click transfer so it would schedule it in the to do list, since tivo online works with tivos running hydra, but the challenge is if a file is old or even has slight fragmentation it will not work with the transfer, vs 95 to 99 percent of the time transfering a recording directly into the classic platform will work using the transfer a recording directly function.

    I telling you this because tivo py your software has the ability to fix old and fragmented files or even new or fairly new fragmented files even from newer tivos such as edge dvrs and bolt voxs, and if you can find a way to get tivo py to transfer a video back to a dvr running hydra the way tivo online works, but better that will be icing on the cake for me and other tivo users.

    It would make a huge difference and solve a big issue with hydra.

    It also sounds like you were trying to tell tivo years ago and warn them, but they did not listen concerning tivo desktop and removing the feature of bieng able to transfer a recording directly with hydra, instead of updating and improving tivo desktop and retaining the transfer a recording directly feature in hydra, as it has caused a lot of problems for long time tivo users and cost them a lot of customers, as well as a ton of other issues and service problems with tivo devices that were not issues or problems before with the devices.

    I could go on and on about other issues but it is not relevant to transfering recordings.
     
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    If downloading with pyTivo Desktop fixes you files great. That’s not it’s intention, but if it works for you then fantastic. I'm glad you like it.
     
  8. gabrielstern

    gabrielstern Member

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    Aug 18, 2017
    Thank you very much I am just happy it has given me some functions back, and I was using it since June to transfer some previously stored recordings back, with no issues, I was just having issues with actaully using it to transfer recordings into my computer from my one tivo still running hydra, and the dates and guide info but now I have that issue solved.

    Tivo py does indeed work a lot better than tivo desktop ever did even for transfering recordings into a computer, and I have had tivo desktop plus since 2013, a little more complex vs desktop plus with some of the functions in the settings but once you uncheck the decrypt file box it works great.
     

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