"Not Support" message Mini 4k

I've seen it.

It's an HDMI Handshake issue.

Try waiting longer after turning the TV on before you wake up the Mini, or conversely, turn the Mini on first, wait several moments and then turn the TV on. Whichever might work better.

When it's "locked up" can you change inputs on the TV?

-KP

 

I am having a lot of trouble with Mini Vox(4k) and a Samsung 4K TV - every week or so it locks up where there is audio, but no video on playback (the menus look fine). Rebooting TV (not Tivo) fixes it. Never happens with any other device connected to that TV nor did it happen with my old Tivo Mini - there is something funky with Vox and HDMI handshakes....

 

Have you tried altering your Power On Sequence, to see what works?

-KP

 

I use two Mini daily for several hours each. My shutdown is to put the boxes into Standby. I never put their hosts into Standby.

 

Maybe check the Mini's Output Resolution?

Set it to something that's easy for the TV...probably 1080i is a good choice.

Is the HDMI Cable readily accessible? When it's "locked up", try unplugging the HDMI from the Mini for a few seconds and then plug it back in, to see if that has any effect.

-KP

 

[TE3] TiVo button. Down to Settings & Messages. Right. Down to Standby. Select.
[TE4] TiVo Button. Left to Menu. OK. Left to Power icon. Down, OK.

 

I'd probably suggest you verify the current setting and change it to an appropriate one, and see if the problem maybe goes away...

-KP