NON-UPGRADDED Philips DSR704 won't start up.

Discussion in 'TiVo Help Center' started by BuCC WeeT, Sep 21, 2007.

  1. BuCC WeeT

    BuCC WeeT New Member

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    Sep 20, 2007

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    First of all, I have a virgin DirecTV Philips DSR704. My DirecTV service was interrupted for non-payment (hey…it happens to the best of us :D ). Anyway, once my service was restored, I noticed I had a new feature when I hit the record button. “Season Pass & other options” is now displayed along with the “Record this showing”, and “Don’t record this showing” options. Obviously, there was some kind of software upgrade. That’s the same time I started having problems with the pay channels like HBO freeze framing as if my dish didn't have a clear view to the sky, or the slow motion was in use via the remote. The regular channels didn't have this problem yet. I un-plugged the unit hoping that a reset would correct this, but no hope. About a week later, almost all the channels now had this problem. I called DirecTV tech support to see if they could resolve this headache, and they told me to do the “guided setup” from the settings menu again. I did that, and it restarted by itself! To my knowledge, it’s not supposed to do that. When it re-booted, it went straight to the "guided setup" again, but this time I had no options to exit that menu. So I had to un-plug it one more time. This time when I plugged it back in, I had no lights on the front panel, no hard drive spin, but the fan worked and the optical port was flashing. I assumed the hard drive went bad. So I swapped the hard drive for a working one. Same problem, no spin. So I tested the original hard drive in my pc and found that it worked fine. I swapped the hard drives again putting the original one back in the TiVo unit. But this time I disconnected motherboard’s power supply, and to my surprise the hard drive fired right up. I tried re-connecting the power supply to the board, and once again, no hard drive spin. Hmm.....

    *Does this sound like a hardware, or software issue?
    *Could it be that my multi-switch went bad and voltage from my other receiver fried the board?
    *Did DirecTV brick my unit with a bad software upgrade?
    *Could it be a faulty power supply?

    HELP
    :confused:
     
  2. litzdog911

    litzdog911 TechKnow Guide

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    Oct 18, 2002
    Mill Creek,...
  3. BuCC WeeT

    BuCC WeeT New Member

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    Sep 20, 2007
    But would a bad power supply cause the freeze frame effect?

    Low voltage to the board or hdd sounds plausible for that to happen. I have a voltage/amp tester. By any chance, does anyone know what range the voltage should be in for each component (fan, board, hdd)? That way I can figure out the source of the problem for sure without second guessing myself . I don't want to start buying parts until all bases are covered......feel me?
     
  4. BuCC WeeT

    BuCC WeeT New Member

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    Sep 20, 2007
    bump....
     
  5. BuCC WeeT

    BuCC WeeT New Member

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    Sep 20, 2007

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    last bump....
     
  6. litzdog911

    litzdog911 TechKnow Guide

    12,027
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    Oct 18, 2002
    Mill Creek,...
    But that's not your symptom anymore, right ....

    This time when I plugged it back in, I had no lights on the front panel, no hard drive spin, but the fan worked and the optical port was flashing. I assumed the hard drive went bad. So I swapped the hard drive for a working one. Same problem, no spin. So I tested the original hard drive in my pc and found that it worked fine. I swapped the hard drives again putting the original one back in the TiVo unit. But this time I disconnected motherboard’s power supply, and to my surprise the hard drive fired right up. I tried re-connecting the power supply to the board, and once again, no hard drive spin. Hmm.....

    Originally that might have been a dying hard drive, or some signal-related problem. But these new symptoms point to a dead power supply. Or perhaps a motherboard problem. Hard to be sure until you try replacing the power supply.
     
  7. ALooneyGuy

    ALooneyGuy New Member

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    Feb 13, 2002
    I'm having the same problem, and before finding this topic on the forum, I suspected the power supply was the problem. I'm wondering if you ever solved your problem, and if it was the power supply...
     
  8. davidnaylor

    davidnaylor New Member

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    0
    Aug 27, 2008
    I'm having the same problem.

    Maybe I entirely don't "get it" but...

    How could it be the power supply if the fan is powering up & optical audio port is lighting up? Both the fan & optical audio are powered from the motherboard which is powered by the <drum roll please>

    wait for it....



    ...power supply.

    So clearly the power supply is functioning.
     
  9. classicsat

    classicsat Astute User

    17,877
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    Feb 18, 2004
    Ontario Canada.
    The power supply is partially functioning, probably on the 5 and 12V rails, but not the 3.3V.
     
  10. rick1969

    rick1969 New Member

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    Mar 2, 2002
    I'm having the exact same problem.....anyone try a fix for this yet?
     
  11. newbie101

    newbie101 New Member

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    Apr 9, 2005
    I know this is an old thread, ....Did you solve your problem yet? was it the power supply? I just have the same problem..very hesitant to order the power supply ..afraid it might not be it.

    tks.




     
  12. NBAHoopsFan

    NBAHoopsFan Sony SAT-T60 user

    18
    0
    May 18, 2008
    New Jersey

    I know this is old as hell, but I just had this problem this month. I changed power supply from a donor unit and good as ever!!!
     

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