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no sound until a tiro reboot

Discussion in 'TiVo Help Center' started by ilinda, Nov 29, 2011.

  1. Nov 29, 2011 #1 of 2
    ilinda

    ilinda New Member

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    Jul 27, 2010

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    Recently my series 2 tivo has been occasionally losing sound. It comes back when I reboot, but is there a permanent solution?

    Thank you,
     
  2. Nov 29, 2011 #2 of 2
    unitron

    unitron Well-Known Member

    16,595
    62
    Apr 28, 2006
    semi-coastal NC
    In the event of strange symptoms, one thing to suspect is that one or more capacitors in the power supply is going bad.

    Do you know what a Torx driver is, and do you have a #10 Torx driver bit?

    On the back of your TiVo where the power cord plugs in there's a sticker and on that sticker is a model number which should start with TCD.

    What is that number?

    Are you running the sound straight from the TiVo to the television, and if so, how is the TiVo connected to the television?
     

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