No sound on any channel

Discussion in 'TiVo Help Center' started by 30vVT, Feb 22, 2007.

  1. 30vVT

    30vVT New Member

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    Feb 22, 2007

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    Installed Tivo (Version 2) last night via coax from wall to non HD Motorola Comcast cable box, RCAs from cable box to Tivo input (option 1), RCAs from Tivo output to Video 1 RCAs on TV and I get zero sound. I did not change the audio connections from the surround sound system at all which was working fine before installing Tivo. I can hear the Tivo blips fine and can see video fine but there is no audio. I have verified all RCA connections are correct and have done a hard reset on the Tivo console with no change. I have searched and found little. Please help me out if you have any pearls of wisdom! Thanks.

    Bill
     
  2. ZikZak

    ZikZak Neurostim Addict

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    Check the RCA connections at the cable box.
     
  3. 30vVT

    30vVT New Member

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    Feb 22, 2007
    Well my lady friend just spent an hour on the phone with a Tivo rep and they said to exchange the box so I'll keep you posted on how this works out.
     
  4. Awalt

    Awalt New Member

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    Dec 1, 2006
    It may be less hassle to do a little more trouble shooting before exchanging the Tivo. Did you check the RCA cables from the cable box? You can also bypass the cable box and check for sound.
     
  5. 30vVT

    30vVT New Member

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    Feb 22, 2007

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    Mods you can delete this thread if you like...

    ...we had the volume all the way down on the cable box. Issue resolved.


    (zips up flamesuit)


    Thanks all for the help.... :rolleyes: LOL
     
  6. RoyK

    RoyK New Member

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    Oct 22, 2004
    SW VA
    Relax - we've all done something like that. :D
     
  7. ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    Just be glad you don't have to send the tivo back in!
     

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