NO PROGRAM GUIDE

Discussion in 'TiVo Premiere DVRs' started by mattyro7878, Jan 15, 2017.

  1. randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...

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    Well i'd recently gone 6 weeks without a TBA since the last update and thought maybe i was home free, but then a few days ago BAM i got a TBA, then another TBA the very next day. Still hoping for a fix.
     
  2. rc45164

    rc45164 New Member

    1
    0
    Sep 16, 2007
    Did again and again and again "Guide Setup with both Cable and OTA", Still was getting TBA the next day. Did it this time with "CABLE only". It's been good so far.. Maybe that's the real problem....
     
    Last edited: Apr 23, 2017
  3. Richard in Marin

    Richard in Marin Member

    47
    2
    Jan 3, 2007
    SF Bay area
    Some of the posts in the thread seem to imply that if you scrolled two or three days into the future, you might see TBA. What I found yesterday was that some movie was on when I turned on the TV yesterday, and I tried to record it. I couldn't. After trying both the 'record' and 'select' buttons with nothing happening, I looked at the guide, and it was solid TBAs.
     
  4. randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    That's a different issue than this thread's topic. That has happened to me several times over the years on my Premiere, Series 3, but it always cleared up on it's own, or forcing a connection restored the rest of the Guide.


    It's likely that your Guide was already solid TBA when you first turned your TV on, and you only discovered it when you you looked at your Guide. That's how i discovered my TBA a number of times. I've also tried to start a recording of whatever was up on my screen (after discovering my Guide was solid TBAs) to see what would happen and it simply would not record.

    Next time i get a TBA, i'm going to try to create a Manual Recording and see if that works. And i forgot to try initiating a recording from my Android Phone the last time i got a TBA so i'll try that next time too. Or maybe just upgrade to a Roamio Pro ha ha.
     
  5. Richard in Marin

    Richard in Marin Member

    47
    2
    Jan 3, 2007
    SF Bay area

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    Today at 12:55 PM Pac. time, I was watching the Giants when I wanted to record it so I could watch another program that started to record at 12:30. No go, and I can't reset because I don't want to 'upset' the recording program. (FWIW both programs on cable.)
     
  6. NorthAlabama

    NorthAlabama tabasco rules

    11,911
    3,324
    Apr 19, 2012
    sweet home, al
    you couldn't set a manual recording?
     
  7. MMG

    MMG early adopter

    1,570
    13
    Dec 11, 1999
    Birmingham,...
    Got TBAs yesterday. Rebooted and gone. Returned to TBAs this morning after it "phoned home." Am rebooting again and will monitor guide until next phone home occurs. Premier with cable/OTA.

    Note: it was working great for the past 5 weeks.

    Sent from my iPad using Tapatalk Pro
     
  8. WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    After seeing the rash of recent posts about TBA's reappearing, I checked all four of my Premiers a few minutes ago. I have Guide data out to May 6th, and no TBA's whatsoever that I could find. To be clear, the issue being discussed in this thread is where your entire Guide would be filled with nothing but TBA's, as opposed to a few scattered TBA's here and there.
     
  9. randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    Was your Guide solid TBAs when you tried to record the game in progress at 12:55pm? If so, then no you cannot initiate a recording from live TV.

    Or did your guide actually have Guide Data when you tried to record the game in progress?
     
  10. drcos

    drcos HD where available

    271
    4
    Jul 20, 2001
    Venice FL
    Woo hoo! The TBA guide is back! Let's see if a restart fixes it! It does!

    Thanks TiVo! I HATE having things that work and I never have to fix little problems like this. Hopefully you are spending my monthly dunnage on important things like ads and alcohol. Not stupid things like programmers and engineers.

    If the X1 wasn't a complete pile, this box would be at the recycler.
     
  11. WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    Have you done the steps in the link below? I did on my four Premiers over a month ago, and have not had any TBA issues since. I had been seeing many TBA's weekly on my 4 units prior to doing the procedure.

    PROGRAM GUIDE 'FIX' PROCEDURE
     
  12. drcos

    drcos HD where available

    271
    4
    Jul 20, 2001
    Venice FL
    Yes thank you. Last month I believe, and all was good up until yesterday. The TiVo 'experts' would have us think it's a permanent fix, but it seems not.
     
  13. May 3, 2017 #153 of 442
    randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    Ok despite performing the C&DPG and TDL procedure back on 4/19, i just got TBA this morning so the procedure DOES NOT fix the TBA problem. I discovered this morning's TBA when i checking my WishList for "Auto Racing" and it reported no upcoming Auto Racing shows at all, even though there are already several in my To Do List. So i also checked "Nascar" and it also showed no upcoming shows when normally there are dozens of em listed. I knew right there that my Guide must be TBA and sure enough it was.

    So i did a couple of experiments:

    On my Android Phone, i can see the Guide and My Shows and my To Do List, so I tried to set up a future recording from the Guide on my phone but it said "Check DVR Connection - The app is having trouble communicating with your DVR. Make sure your DVR is connected to a network. If the problem persists try restarting your DVR." So i can't set up a recording from my phone's Guide since on the Tivo it's all solid TBA.

    Then on my Premiere, i set up a Manual Recording and at 7:00 am it did record the show. My Shows list correctly shows it as "Manual: KTLA 5 Morning News at 7" even though my whole Guide is solid TBA. So the Guide data is on the Tivo, but it's just not being displayed in the Guide.
     
  14. May 3, 2017 #154 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    Yikes.... with the mounting number of recent reports of TBA, it's apparent that the issue remains for (at least) some people. I'm no longer checking my four Premiers daily, generally only checking the two that we use frequently. I will begin checking the other two more frequently again. So far though I still haven't had any TBA issues since doing the procedures in the last week of March.
     
  15. May 3, 2017 #155 of 442
    Richard in Marin

    Richard in Marin Member

    47
    2
    Jan 3, 2007
    SF Bay area
    Randy,
    Sorry for not answering your question sooner, but I don't check this site often. An hour or two before trying to record a live program, I had live guide info. I wanted to leave for a while and record the playing program, (another win for the Warriors?) . Whatever it was, it wouldn't record, so I checked to find every channel TBA.
     
  16. May 4, 2017 #156 of 442
    randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    Oh no problem, i was just curious.

    The next time you need to start a recording while your Guide is in "TBA Timeout", you should be able to initiate a Manual Recording like i did in my experiment above. I set my Manual Recording to start in 5 minutes which was successful, so maybe you can set yours to start immediately (since pressing RECORD doesn't work during TBA) and successfully get a recording going.

    Another data point - this morning when my Auto Racing wishlist showed NO Upcoming Programs while my Guide was TBA, as soon as i Restarted the box that wishlist was instantaneously populated with 44 various upcoming Auto Racing programs on several channels (yes i actually counted them ha ha). I literally checked it as soon as the Tivo came back online so the data was there all along, it's just that the Wishlist couldn't find it. Same with my Nascar wishlist (but i didn't count those - but there were billions of various Nascar related programs, not just the actual races).
     
  17. May 4, 2017 #157 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    I checked all four of my Premiers last night and all had full Guides. So that makes almost 7 weeks with no issues for me.

    A couple of things occur to me... Randy and Richard are both in California (I think). Are y'all near each other? Maybe it could be something in your channel lineup that continues to trigger the issue? Also.. Randy mentions "wish list". I use Season Passes, but do not use wishlist. Richard, do you use wishlist? I'm just looking for additional clues besides the seemingly obvious "OTA + Cable".

    Edit: Just checked all four 6pm on 5/4/17... no TBA's here.
     
    Last edited: May 4, 2017
  18. May 4, 2017 #158 of 442
    KBrack

    KBrack Member

    44
    5
    Feb 15, 2002
    Twin Cities, MN
    I performed the fix back in April and thought that all was good. However, I just noticed a TBA filled guide that was fixed with a reboot. I'm in the Midwest, so our pain has no boundaries.
     
  19. May 6, 2017 #159 of 442
    drcos

    drcos HD where available

    271
    4
    Jul 20, 2001
    Venice FL
    ...aaaaand again, TBA. Almost a whole week without it.
    I hope they at least raise my subscription fees in addition to this stuff. It seems to work for Comca$t.
     
  20. May 7, 2017 #160 of 442
    forum1

    forum1 TiVo user since 2000

    88
    8
    May 24, 2011
    And insert more ads into the UI.
     

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