NO PROGRAM GUIDE

Discussion in 'TiVo Premiere DVRs' started by mattyro7878, Jan 15, 2017.

  1. Mar 2, 2017 #41 of 442
    TheKdd

    TheKdd New Member

    11
    2
    Sep 23, 2011

    Advertisements

    Seriously lasting only a day now. I restarted yesterday, all was well. Both premieres back to TBA.

    New issue now too... when I go to access a show from the other rooms TiVo from a different box, the menu of shows is off. Basically it gives me a list of recordings with no name, just the channel and date it recorded. I imagine a restart will start fixing that issue too. Every day now though? This is ridiculous.
     
  2. Mar 2, 2017 #42 of 442
    randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    OK TBA #8 is on my Premiere this morning when i got up.

    So far i've gotten TBA on 9/07/‎16, 11/11/‎16, 11/25/‎16, 1/25/17, 2/5/17, 2/15/17, 2/21/17, ‎3/‎02/‎17.

    Ridiculous.
     
  3. Mar 2, 2017 #43 of 442
    L David Matheny

    L David Matheny Active Member

    1,632
    6
    Jan 29, 2011
    SE Ohio
    Have you tried doing a Clear Program Information & To Do List? It's pretty nondestructive of everything but time. Maybe it would rebuild some tables that have become corrupted somehow.
     
  4. Mar 2, 2017 #44 of 442
    TheKdd

    TheKdd New Member

    11
    2
    Sep 23, 2011
    I did... support sent me that a few weeks ago so I did it then. It lasted a couple days before it went back to TBA. I guess I could try it again.
     
  5. Mar 2, 2017 #45 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana

    Advertisements

    I'm in Houston for the next few days... I live in the New Orleans area. I just SlingBoxed-in to my Primary TiVo and found it full of TBA's. I was able to reset it remotely via the Slingbox emulation of the TiVo remote. That's the 3rd reset in 2 days.
     
  6. Mar 4, 2017 #46 of 442
    randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    In my case while i've had a few new channel added messages, there has been no correlation between those and my eight TBA appearances.

    When this first started, i did re-run Guided Setup etc but that did not restore my missing Guide Data. None of the other "fixes" i've read have worked for me, but Restarting the box has worked every time.

    I have gotten into the habit of checking my Guide as soon as i turn the TV on in the morning to see if the TBA fairy has struck overnight.
     
  7. Mar 6, 2017 #47 of 442
    looter

    looter Member

    58
    2
    Jun 18, 2003
    Long Beach
    Series4 using only OTA. Losing sort settings (reverts to sort by date even though saved as sort by name) and 'To be announced' guide data. Manually forcing a connection seems to restore the guide data for a few days. This has been happening for about 2 months. Sh. it. ty.
     
  8. Mar 6, 2017 #48 of 442
    looter

    looter Member

    58
    2
    Jun 18, 2003
    Long Beach
    Why is there guide data on my iPhone in the TiVo app but not on my actual TiVo???
     
    TheKdd likes this.
  9. Mar 6, 2017 #49 of 442
    randywalters

    randywalters AVS Old Timer

    414
    62
    Oct 21, 2003
    El Segundo,...
    Good question.

    When i got TBA last Thursday morning i decided to leave my guide in TBA mode for the day and let my scheduled recordings record while i was at work. But when i checked my Tivo Android App it would not even connect to my Tivo and could not access the guide at all. The next time i get TBA, i'll fiddle with it from my phone while i'm in front of my TV.
     
  10. Mar 7, 2017 #50 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    We were in Houston from Thursday thru yesterday for the College Baseball tournament. Before leaving home I did the #ThreeThumbsDown Salute on all four of my Premiers to ensure they had a fresh reset. When we returned home yesterday afternoon only one of my TiVo's had the Guide. Two others were in TBA mode. The fourth TiVo was totally hosed and had to be power-cycled to get it going again. Similar to Randy's post above, I had tried to access that fourth TiVo via my phone from Minutemaid park, to extend a recording for the TCU/TAM game that went on until 2:00am. That TiVo somehow became hosed while I was attempting to accomplish that task.
    I'm wondering if Rovi would be so kind as to provide us a SHORTENED method to do the RESET. Like why do we have to do sooooooo many steps to get to the Help Menu, and the give TiVo the Thumb's Down THREE TIMES before pressing ENTER? It would seem that for something we have to do on an ALMOST DAILY BASIS that they could give us a streamlined method. Like maybe just press THUMBSDOWN-TiVo-THUMBSDOWN, all without having to enter a sub-menu . . .
     
  11. Mar 7, 2017 #51 of 442
    TheKdd

    TheKdd New Member

    11
    2
    Sep 23, 2011
    Yes! I get that too. Try to set something to record from the phone and I get an error. The phone sees the guide, the TiVo itself records what it's supposed to, but just no guide data on the box. I know it must be there if it knows what to record... I did the "delete to do and data" on one box, and just a regular reset on the other to see if there is a difference on Friday. Both still have the guide so far which is like a record these days... so we'll see.
     
  12. Mar 8, 2017 #52 of 442
    chiguy50

    chiguy50 U.S. Army (ret.)

    1,520
    549
    Nov 9, 2009
    Atlanta, GA
    You can also reboot remotely using the kmttg program. Just select the DVR you want to control and then, from the Info tab, click on the reboot button (see below).

    kmttg reboot function.png
     
  13. Mar 8, 2017 #53 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    Thanks for the info.
    BUT... if you knew me personally you would recognize that my "Shortened Method" comment was really a sarcastic backhanded slap at Rovi/TiVo for NOT having this issue FIXED ALREADY. Like saying Rovi.. if you are so incompetent as to not be able to fix the issue in a reasonable timeframe, then please be competent enough to give us a faster recovery method.
     
  14. Mar 9, 2017 #54 of 442
    ej42137

    ej42137 Well-Known Member

    3,778
    593
    Feb 15, 2014
    Los Angeles
    The easiest way to do this is to pull the plug out of the wall. If you want to avoid further aggravation from your TiVo, don't plug it back in!
     
    greg_burns likes this.
  15. Mar 9, 2017 #55 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    That would be a great idea except for the fact that I have four Premier XL's with Lifetime, at a cost of approximately $700 each.
     
  16. Mar 9, 2017 #56 of 442
    Taget

    Taget New Member

    6
    0
    Jul 2, 2012
    I have been having the issue since the last update. At first it appeared every so often. For the last month every. Now it' twice a day. Seems like it's accelerating. Reboot solves it but rebooting takes time and always makes me nervous that one reboot it'll put a bit too much stress on the HD and all my shows will go poof.
     
  17. Mar 9, 2017 #57 of 442
    kpeters59

    kpeters59 Well-Known Member

    3,176
    653
    Jun 19, 2007
    Houston, Texas
    I've been getting this sometimes multiple times in 1 day and now am disappointed to see that the 20.7 update did not fix it...

    -kp
     
  18. Mar 9, 2017 #58 of 442
    kpeters59

    kpeters59 Well-Known Member

    3,176
    653
    Jun 19, 2007
    Houston, Texas
    Does anybody (everybody?) else get an M305 error if you try to record something while in this condition?

    [​IMG]
    Maybe everybody should offer up some details about how you use your TiVo to maybe find some commonalities...

    For instance, I use KMTTG a LOT! And I have PyTiVo installed...

    -KP
     
  19. Mar 10, 2017 #59 of 442
    HerronScott

    HerronScott Well-Known Member

    7,592
    1,114
    Jan 1, 2002
    Staunton, VA
    I was just about to ask if anyone had tried the 20.7.1 update. :(

    Hopefully everyone with this issue has a case open with TiVo?

    Scott
     
  20. Mar 10, 2017 #60 of 442
    WS65711

    WS65711 OTA + Charter Cable

    165
    34
    Feb 16, 2017
    SE Louisiana
    I checked my four Premieres this morning. All of mine still show software version 20.6.3.blahblah
    I seldom run KMTTG and I don't have PyTiVo installed.
    Each of my units had a message waiting this morning with Lineup Changes from my CableCo.
    Each of my units still had the guide as of a few minutes ago.
     

Share This Page

spam firewall

Advertisements