I upgraded to the premiere in November of '10, and regretted it within 3 weeks. First, the eternal spinning green wheel of death. Then, the HD menus would freeze me. I kept getting messages that the network was not available and I'm not connected; I lost access to Netflix and everything else. Finally, it just stopped consistently connecting altogether. Finally, I made tentative arrangements to return the lemon in March. Upon making those arrangements, I realized that, since I'd sent back my cable box, I would have NO television at all. I toughed it out without many of the TiVo features, but once it stopped connected without being explicitly told to do so, I gave up. I got a return label sent to me (again) on the 23rd. I sent the lemon back. I finally have another unit, but the same thing is happening. It says I'm not connected to the internet. I don't have access to Netflix. It says I'm connecting through ethernet, when I have a wireless G router and adapter. I'm ready to find a way to terminate my 2 year contract with them and get a DVR from the cablecompany. Are they seriously all junk? The customer service goon tonight said all will be fixed with the 14.8 download, but I'm reading the opposite here - the download makes it worse. What's going on?