I hope this isn't representative of the "Tivo Experience"... I got a Tivo for Christmas, opened the box, pulled out the unit, only to hear "clunk, clunk, clunk". Appearantly, something large (like, maybe a hard drive?) is running around loose in my Tivo unit. Knowing a little about computers and electronics, I think this is not a good thing. So, I'm shipping it back and waiting for a new one. I guess it'll be my New Year's Present now.