New TV transmitter - No channel guide

Discussion in 'TiVo Roamio DVRs' started by Tom-Miz, Sep 10, 2019.

  1. Tom-Miz

    Tom-Miz New Member

    Dec 15, 2017
    several of the OTA TV stations updated their transmitter and now I can’t get any program listings under the new channels. I can view the channel and set up manual recording but there is no program guide. I am in the Knoxville, TN area. I have rescanned and verified but that does not change anything. This is part of the FCC mandate to open up new frequencies. Has anyone else experienced this issue? How was it resolved?
  2. 53richart

    53richart New Member

    Feb 25, 2019
    Acworth, GA
    You need to report the channel changes to TiVo so they can adjust the guide data. Use this link: Report a Lineup Issue

    In the comment box list the callsign of the station, the channel number they were on and the channel number they moved to.

    When I reported an issue following the Atlanta repack, they had the guide data changed within 2 or 3 days.
    Tom-Miz likes this.

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