New Tivo Price Plans - No More Lifetime + Responses to Summary

Discussion in 'TiVo Coffee House - TiVo Discussion' started by lajohn27, Mar 8, 2006.

  1. Mar 8, 2006 #121 of 1393
    aindik

    aindik Well-Known Member

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    Every box sold to date, yes. But boxes purchased from Tivo.com after the price changes will not be "service only."

    I'm glad to hear the MSD isn't going away for retail-purchased boxes. That made me more angry than lifetime going away. Then again, a retail-purchased box is going to cost a lot more than it did a month ago.
     
  2. Mar 8, 2006 #122 of 1393
    Spiff

    Spiff Pawn in game of life

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    Wow... I need time to think about this before reacting.

    I really want a S3 when it comes out. If the $469 price for 3 years is good for a Series3, then I'm good, because I was willing to pay $500 for the unit. For $500 + 3 year's @ MSD (about $250) I can get the unit and an additional 16 months. After that point, I get a new one.

    The downside is there is no resale value left to the box at the end of the term.

    I really, really love TiVo features and really, really hate my SA Explorer 8300HD DVR. I'll probably bite the bullet and pay it. But I'm not as certain of that as I was a month ago.

    I'm assuming this was heavily researched and TiVo can project that for all the talk of "I'll never buy another TiVo" there will be a greater number of people who will sign up under the new pricing structure. I hope that either those projections are right or that TiVo changes pricing back before it's too late.

    I also have to decide within the next few days if I'm going to Lifetime my two 240 boxes so they have some resale value later.

    There's lots to think about.
     
  3. Mar 8, 2006 #123 of 1393
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    We now have two types of service:

    1. Bundled pricing -- the new options announced today that will be available after Wednesday next week, that allow you to get an 80-hr DVR for no upfront fee.

    2. Service-only pricing -- basically the same as we have today, where you already have a box (either you previously bought it, or you buy it from retail) and you just want service to go on that box.
     
  4. Mar 8, 2006 #124 of 1393
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Thanks for saying that -- you're absolutely correct -- six months of intense research, including numerous separate pricing trials.

    I can see why people are reacting to Product Lifetime going away. I'm going to quote TiVo CEO Tom Rogers (as he addresses the company right now at our post-earnings meeting):

    Many here already have stated that they knew Product Lifetime would go away at some point. It made sense to us after testing these options that were VERY well received to make that time now. I'm very sorry for those who are upset, but we tried to give you a lot of new and attractive pricing options to make up for it.

    And of course, if you already purchased Product Lifetime, we will of course continue to honor it. And if you haven't purchased Product Lifetime, you have until next Wednesday!

    Best regards,
    Stephen
     
  5. Mar 8, 2006 #125 of 1393
    bsvid

    bsvid New Member

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    I activated my lifetime box just this past saturday, a few days after the Humax I ordered from a major online retailer arrived at my door. I had been studying Tivo for months prior to making my decision. I have to say, the thought of a monthly bill in addition to my standard time warner bill was a reason to forgo it. Don't you understand Tivo, I took the plunge because the lifetime was an option. I never would have been interested in Tivo at all otherwise, my cable company offers a DVR for 4.95 a month and everyone I know has it, not Tivo. But I figured the lifetime sub. was Tivo's plus, and because I am no big fan of cable companies. Now they have no reason for a new customer to get one as the lifetime is gone. I know you need more revenue to stay solvent, but you should have maybe increased the lifetime by 10-20 %, $349 maybe.
     
  6. Mar 8, 2006 #126 of 1393
    RaGINaR

    RaGINaR Fly Boy

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    So what you're saying is that tivo has basically thrown up its thumb at the market that purchases the majority of their products? Think about it, the majority of us own multiple tivos and will for all intents and purposes continue to purchase tivos. Who here isn't waiting for a S3 so we could tape our HD shows? Now that the cost advantage has swung to the point of it being "cheaper" to own a computer DVR setup, I'll definitely be looking at BeyondTV/MythTV/etc for my "S3".

    Sorry Tivo, you're definitely costing yourself the "hardcore" fans that have supported you for so long.
     
  7. Mar 8, 2006 #127 of 1393
    DrStrange

    DrStrange New Member

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    Ok, so this isn't the disaster I intially made it out to be. Standard monthly and MSDs will still be available. That's not too bad, even if it means the boxes cost more. But I still think dumping lifetime is dumb and will put a crimp in Tivos gift business. And I still completely don't get the Verizon deal.
     
  8. Mar 8, 2006 #128 of 1393
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Ouch! Dude! Not at all.

    Replay's pricing structure was zero choice. You HAD to pay lifetime at retail when you bought the box. Their only slogan was "no monthly fees."

    This is NOTHING like that. Instead, we are now giving you more choices than ever before (and with my faux slogans included):

    1. Bundled pricing with no upfront cost whatsoever, with lower pricing if you choose to commit to 2 or 3 years of service. "No upfront cost!"

    2. Bundled pricing with attractive prepay options for 1, 2 or 3 years of service. "No monthly fees!"

    3. Service-only pricing at $12.95 per month for a one year commitment, just like today. "Best DVR available, at the same monthly price it's been for nearly five years!"

    4. New pre-pay options for 1, 2, or 3 years. "No monthly fees!"
     
  9. Mar 8, 2006 #129 of 1393
    lajohn27

    lajohn27 Fanboi.. So what?

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    The hardcore consumers on this board do not constitute the majority of TIVO's customers. Not even close.

    We'd all like to think so - I know I would - but realistically that's not the case.

    And frankly, with 6 years in the marketplace, we supposedly hard-core customers aren't enough.. they need to broaden their appeal beyond us. Growth sometimes hurts.

    J
     
  10. Mar 8, 2006 #130 of 1393
    RaGINaR

    RaGINaR Fly Boy

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    OH, but they did research :). Obviously it'll be a viable plan!!!

    It's funny, I never got an email asking if I'd buy more boxes if they did this. Eh, ce la vie! Apparently the current crop of customers will just go away.

    This is bull..
     
  11. Mar 8, 2006 #131 of 1393
    RaGINaR

    RaGINaR Fly Boy

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    Seriously dude, you have about 1 convert in this thread. The majority of us are not happy with the changes! :eek:
     
  12. Mar 8, 2006 #132 of 1393
    dgh

    dgh New Member

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    I think he means their fourth old pricing scheme? Or was it their their fifth? :)

    Subtract one good pricing scheme, add three bad ones. Yep. More choice than ever!
     
  13. Mar 8, 2006 #133 of 1393
    lajohn27

    lajohn27 Fanboi.. So what?

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    There was a posting last week in the TIVO REWARDS - HEADS UP thread indicating that Lifetime was leaving the rewards cycle. (As it does from time to time).

    Of course, who knows, it may make a return, I would imagine with a higher rewards point value if it does.. But gosh, it'll be all the more meaningful if it does return.

    J
     
  14. Mar 8, 2006 #134 of 1393
    DrStrange

    DrStrange New Member

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    Sorry, but calling any of the new plans "no monthly fees" is a word game. The actual point of "no monthly fees" as Replay used it was that there were no ongoing fees at all. Ongoing, neverending fees are ongoing, neverending fees, whether monthly, annually, or whatever else. The difference between one ongoing fee plan and another is minor compared to the choice between ongoing fees and no ongoing fees. That was the big choice, and Tivo no longer offers it. This whole "now you have to pay us forever, but we give you more ways to do it!" spin just doesn't wash.
     
  15. Mar 8, 2006 #135 of 1393
    MediaLivingRoom

    MediaLivingRoom New Member

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    What about the DVD versions?


    What are the options for those?
     
  16. Mar 8, 2006 #136 of 1393
    Stu_Bee

    Stu_Bee New Member

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    I wonder what the same plans would look like for their upcoming new S3's. It would have to be high enough to cover their HW costs after a one year termination....unless they want people to return them.
     
  17. Mar 8, 2006 #137 of 1393
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Good question.

    Today, if you sign up for monthly service, the box is NOT tied to the contract (unlike Product Lifetime). You can use Manage My Account to change the TiVo Service Number at any time.

    The new pricing plans announced today are exactly the same. They are NOT tied to the box. You can change to a different box at any time. That includes different types of hardware. That also includes the Series3.

    (My sentence there does not disclose ANYTHING about the pricing plans for the Series3 when it launches later this year. The bundled pricing for Series3 has not been announced.)
     
  18. Mar 8, 2006 #138 of 1393
    Test

    Test Well-Known Member

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    will S3 tivos fall under the free up front/bundle plan?
     
  19. Mar 8, 2006 #139 of 1393
    Prozium

    Prozium New Member

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    With the exception of no more lifetime service option, I don't see what all the fuss is about. The $12.95/$6.95-a month option is still there along with a couple ways to get a tivo with no upfront cost in exchange for a slightly higher monthly fee. I think with this new plan I may actuallly be able to afford a series3 when it's first released. Just sign up for a 3 year commitment and pay (hopefully) $25-30/month for service and the box.
     
  20. Mar 8, 2006 #140 of 1393
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Not announced, and I cannot comment. Sorry.
     

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