New "Tivo Online"

Discussion in 'TiVo Coffee House - TiVo Discussion' started by CIP54, Jun 9, 2015.

  1. AlHolden

    AlHolden New Member

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    May 22, 2015

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    I'm sitting at my office PC, the Roamio is on the same local network in the other room. I want to watch the Jeopardy that Tivo recorded OTA last week. TiVo Online tells me "This show is currently unavailable to watch online"

    I really wish the message wasn't so glib - and would hold some small indication of WHY this is currently unavailable.

    Sorry if this has already been addressed in the hundreds of threads and posts somewhere on this site.
     
  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    One thing that's confusing is the way it mixes recordings and streaming services. You might need to make sure you're looking at your recordings. If it has a little green play icon next to it then it can be played via the website.

    Also you need a Stream ($129) to play recordings if you only have the Roamio Basic or OTA.
     
  3. rainwater

    rainwater Active Member

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    I wouldn't even say it mixes them. More like it puts a bunch of tabs up and puts your recordings in the very last tab. All of it could be done in one tab but TiVo insists on using terrible UI as of late. The amount of clicks to just play a single recording is way too many.
     
  4. AlHolden

    AlHolden New Member

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    May 22, 2015
    Ah HA! Thanks Dan. That's a priceless tidbit of information.

    So (speaking as something with a history of web application & streaming service development), one would have expected the PM on this project to DEMAND that the UI explain this valuable piece of information instead of the generic meaningless message. I mean, just imagine the up-sell potential here:

    "This show is unavailable. WHY? Your device needs Stream, click here to purchase it now."

    Much better than leaving users irked and spiking their own help desk volume with distraction, don't you think?
     
  5. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Agreed the UI needs some refining.

    I think that they are going to eventually eliminate the standalone Stream hardware and start selling lower end units with it built in like the Plus/Pro. I think the fact that the Basic/OTA needs extra hardware to stream is confusing to most people regardless of the app they use to do the streaming.
     
  6. b_scott

    b_scott TiVo Fan

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    I see. I guess it does just depend on your hardware and space situation. I have two Premieres and a two bedroom condo. I watch TV on the living room or bedroom TV (my 1 year old son has no TV...).

    So for me, I'd need to buy extra hardware (two Streams) to even make use of the streaming, and it would make no sense for me to watch on a small laptop or hold a phone/tablet screen. It's 100x better to watch on one of my 50" TV's.
     
  7. NYHeel

    NYHeel Well-Known Member

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    It doesn't change your point but you would only need 1 Stream. You only need 1 Stream that would cover your whole house. You connect the Stream directly to your router via ethernet and it allows streaming from all Series 4 or higher Tivos.
     
  8. b_scott

    b_scott TiVo Fan

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    Ah. It's weird to me that you need a stream to stream to devices in your house when MRV works just fine between two Tivos.
     
  9. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    So does transfer to a PC. The Stream is recoding to a more compressed format that can be handled by a pad or phone. TiVo Online is simply extending this capability to a PC.
     
  10. b_scott

    b_scott TiVo Fan

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    ahh I see.
     
  11. gthassell

    gthassell Active Member

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    Has anyone figured out how to get JUST the video playback in a re-sized browser window? When I try to resize, it keeps shifting the video playback portion so it is offset (to the right and below the top). What I'm hoping to find is a mode in which the video (only) fills the browser window, which I can resize to a small open window on my larger PC screen for watching some programs while I do other things on the PC.

    Thanks
     
  12. HiRoller

    HiRoller Member

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    Jan 10, 2004
    For anyone having problems getting past the signon and not seeing their Tivos in the dropdown box, I identified the problem on my system as being a modified etc/hosts file that was set up to keep the computer from going to ad/spam sites. Don't know specifically which entry did it, but replacing the modified hosts file with the default fixed it.
     
  13. Dixon Butz

    Dixon Butz Member

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    The only way that I have found is with Maxthon web browser. It has a pop-up option for flash videos when you hover your cursor over the video.
    You have to resize the page with mouse wheel and Ctrl before popping out the video to get a size you want. Once popped out, you can put the video window anywhere. Also has an on top option.
     
  14. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

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    I'm not seeing it. A Mini is pretty cheap.

    MOnkeying around with a pc/laptop for tv viewing sucks.
     
  15. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Me neither. Maybe if they released a TiVo app for Roku or FireTV I could see that replacing a Mini. But even then the navigation and quality penalty associated with going through the Stream first doesn't really make it worth while. The Mini can be had for ~$120 now, with service, so it's price isn't really that different then those other devices anyway.
     
  16. Megamind

    Megamind I'm Feeling Blue

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    Alpha Centauri
    I recently did a clean reinstall of Windows 7 and my hosts file is unmodified. This isn't the issue for me, but maybe it will help some others.
     
  17. CoxInPHX

    CoxInPHX COX Communications

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    Phoenix, AZ
    Is anyone having trouble signing into http://online.tivo.com/ at the moment?

    Android App is also not connecting.
     
  18. troydf

    troydf New Member

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    I can not login through website, but I can on my Android app.
     
  19. Jul 2, 2015 #239 of 348
    Longs

    Longs New Member

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    Jul 2, 2015
    I have a Tivo stream through Armstrong cable. They run Tivo software on some type of Pace DVR.

    I am able to stream to my iOS devices in my home without issue, provided that they're on the wireless network that Armstrong provided, that's also connected via ethernet cable to the Tivo Stream.

    I just came across online.tivo.com, in these forums. I'm using a Windows 7 laptop with Firefox as the browser. I'm on the same wireless network that the Ipad successfully uses. At online.tivo.com I can log on using my Tivo account information, I can see the shows that I have recorded, my "to do list" etc.

    When I select a show from my recorded shows and select "play", I get the following error:

    Problem Playing Show. We are unable to detect your Tivo streaming device from this location. If you are currently away from home, streaming video may not be available at this time.

    I'm NOT away from home, I'm on the same network that the Ipad's using successfully. I also tried loading Firefox in "safe mode" with all add-ins disabled. Does anyone have any suggestions, what am I missing?

    Thanks in advance!
     
  20. Jul 3, 2015 #240 of 348
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    Paradise...
    Have you tried internet explorer or chrome?
     

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