Is there a new replacement policy for a DVR manufactured by TiVo, Inc? For quite a while there was a standard $79 replacement charge for a defective unit. In exchange was a refurbed unit of same size or better. If there was a lifetime sub on the defective unit it would be transferred to the refurbed unit. Now I am reading posts here on the forum that the replacement charge is much higher. Is this a new policy or are the agents who answer the phone given the freedom to charge what the market will bear? or what?