New TiVo HD Software Update

Discussion in 'TiVo Series3 HDTV DVRs' started by TiVoPony, Aug 16, 2007.

  1. Aug 16, 2007 #41 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002

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    Well back to troubleshooting then. What kind of cablecards, which cable carrier, is the pixellation on non HD, HD, OTA or all of the above?
     
  2. Aug 16, 2007 #42 of 196
    d_anders

    d_anders Sr Legacy Member

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    Twin Cities...
    Dude, 2 tuners. Unless you're recording a show on the other tuner, pause the game and go ahead check an HD feed. Better yet, record the game right now, switch tuners to HD, test, and then go back (ffwd through the commercials to catch up to live)...should be a good test with all that going on.
     
  3. Aug 16, 2007 #43 of 196
    d_anders

    d_anders Sr Legacy Member

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    Twin Cities...
    Sorry to ask, please don't take offense, did you do a full restart...and better yet, do a full cold reboot?

    Shut off power completely, let everything rest for a minute, and then start up. I know it sounds strange, but some chips don't fully reset their drivers, etc., without going fully cold with no juice.

    Getting the update right now and intend on doing this myself.
     
  4. Aug 16, 2007 #44 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002
    Now recording "Curb Your Enthusiasm" (non HD) on one tuner and "Bugs, A Rainforest Adventure" (Discovery HD) on the other. Flipping back and forth betweent the two. instant replaying "Bugs" multiple times, slo-mo Bugs, pause Bugs, back to Curb, instant replay Curb, pause Curb, back to Bug - no pixellation at all. Not even a hint of it.
     
  5. Aug 16, 2007 #45 of 196
    tdroz73

    tdroz73 New Member

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    Aug 16, 2007
    north...

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    I've updated to 8.1.7b2 tonight and had it on for about 2 hours straight - various channels. Still get the random pixelation on the bottom 3rd of the screen. One thing I've noticed is that every single time we're trying to record a show on the 2nd tuner, and watch something live on the other, the pixelation winds up getting about 10x worse. But at least when nothing is recording, we rarely see problems - but it does continue to happen. Just not as often. Then again, what's the point in having this if we can't record... ;)

    I'm in Phoenix (north Peoria specifically - tech told me I'm at the end of the line due to the mountains in the area, so my feed would be more sensitive to problems further down in the valley), and have Cox Communications. SA CableCARDs, looks like they have a version of the OS from 2005? (is this old?)

    Also I've noticed that my signal strength as reported on the CableCARD diagnostics page shows 44 for both cards - it was 81-93 prior to this update. There was bad weather tonight, but we just got dust - no rain. Going to put this on Cox's plate now and see if they can adjust the signal strength some. Should I ask to have new CableCARDs too? I thought I read somewhere that they should have 2007 date for the OS...
     
  6. Aug 16, 2007 #46 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002
    When I did my update I had a little bit of trouble with the restart. I got the Welcome screen followed by the black screen with "Searching for signal" for several minutes followed again by the Welcome screen followed again by the black screen. I was tempted to unplug the box but I just waited it out until the third cycle which took.
     
  7. Aug 16, 2007 #47 of 196
    randymac88

    randymac88 Member

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    I installed the update, and was watching pre-recorded content (content that was recorded BEFORE the update). I saw much pixelation (although less than I used to see).

    However, watching content that was recorded AFTER the update, I have not seen any pixelation. So far, so good!
     
  8. Aug 16, 2007 #48 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002

    I'd say the 81-93 signal strength might be your problem - but not if you're also getting menu pixellation. In fact, is anybody with the new update still getting menu pixellation?
     
  9. Aug 16, 2007 #49 of 196
    jmpage2

    jmpage2 Active Member

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    At this point it would be important to note all of the previous things about pixelation, is it still occurring primarily in the bottom 1/2 of the frame, in the Tivo menus, etc.

    A certain amount of pixelation and macroblocking is normal for highly compressed digital signals. The problem that I saw with what the Tivo HD was doing was completely different than this normal pixelation which is the result of bit starvation, etc.

    I'm still watching to see if the update fixed my problem but so far I have not seen the problem that I identified with this, i.e, the bottom 1/2 of the picture frame smearing out badly with macroblocks.
     
  10. Aug 16, 2007 #50 of 196
    hank12345

    hank12345 Member

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    Sep 27, 2005
    No offense! Please I'll take any advice I can get!

    To answer your question, I just restarted after confirming I did indeed receive the download (saw pending restart in the system info screen) and it went through the "installing new software" or whatever it says when updating... I did not know a cold reboot might help-- I may give it a try--

    Since playing with it a bit after my report, I THINK it may be improving.... Less macroblocking all of a sudden, and the audio/video stuttering seems to have improved as well....

    I wonder if the TiVo was gathering guide data, or indexing or something for the first few minutes after starting up..... Yeah, as I type this I'm starting to get a bit optimistic....Menus seem zippier as well.....

    Do you think the "TiVo is doing something in the background, thus your picture is messed up for a bit" theory is valid? or am I off my rocker?
     
  11. Aug 16, 2007 #51 of 196
    tdroz73

    tdroz73 New Member

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    Aug 16, 2007
    north...
    I'd be shocked that a 81-93 signal strength would cause this. I had a DirectTivo back in the day, with a signal strength in the 75-85 range and never experienced issues like this. True - different technology - so maybe the numbers are diff. But still - those seem like good numbers. 44, now that's a bad number. :)

    I did see menu pixellation once - but after I switched my video to 1080i fixed (I have a 1080p Mitsu DLP that can handle all HD resolutions - but native mode bugged the wife with the switching constantly).

    I still see pixelation on shows recorded with 8.1.7b1.
     
  12. Aug 16, 2007 #52 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002
    Now recording Ugly Betty HD on one channel and Big Brother 8 HD on another. Switching back and forth, instant replaying, slo-mo'ing all with zero pixellation.
     
  13. Aug 16, 2007 #53 of 196
    HTH

    HTH No Avatar Selected

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    Um, something must be goofy here. My Software Version reads 8.3.1-01-2-648.

    Problems I've seen are occasional black image on HDMI out and some recordings that lock up everything but the S-P-S-9-S on-screen clock, requiring pulling the power.

    Is this update for a different model of HD TiVo?

    [Edit:] Oh, and occasionally a grey-border screen about CableCARD 1.
     
  14. Aug 16, 2007 #54 of 196
    Chimpware

    Chimpware New Member

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    Dude is this not your post from 8/7?

    So still not having problems??? Brilliant!
     
  15. Aug 16, 2007 #55 of 196
    bkdtv

    bkdtv New Member

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    You have the Tivo Series3.

    The update is for the just-released TivoHD ($299 MSRP).
     
  16. Aug 16, 2007 #56 of 196
    jazmaan

    jazmaan New Member

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    Aug 30, 2002
    That's right. With the new update I am still having no problems. I guess that means Tivo was right when they said the first update solved many peoples issues. (I never had the originally released software. I started with the first update.) But it also means that the second update introduced no new problems for me.
     
  17. Aug 16, 2007 #57 of 196
    jfh3

    jfh3 Active Member

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    If 13 and are + RF levels (dBmv), then that's a hot signal. You want as close to 0 dBmv as possible.
     
  18. Aug 16, 2007 #58 of 196
    Chimpware

    Chimpware New Member

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    Jan 30, 2002
    Don't be a ridiculous, you were trying to get people to believe this fixed something for you and were caught.
     
  19. Aug 16, 2007 #59 of 196
    blips

    blips Well-Known Member

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    Does it enable the eSATA port?
     
  20. Aug 17, 2007 #60 of 196
    jmpage2

    jmpage2 Active Member

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    No! This update is just for trying to fix pixelation problems and doesn't address any other bugs or add any new features.

    For the record mine still appears to be doing the old 1/3 frame pixelating thing but thankfully it's MUCH less frequent then it had been.
     

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