Advertisements We must be neighbors. I've received TiVo #3 (for which TiVo put a $314 charge on my credit card for a refurb that they are selling for $179!) and its having the same problem. I get the same story from JetBroadband. And to be fair they have been great - they are as frustrated with the issue as we are. I do know that the Radford office has bought a TiVoHD to troubleshoot the problem and they are seeing the same thing on it that you and I are seeing. My cablecard is showing the same FW versions as yours. I had my hopes up yesterday when, after I had them send a hit to my card, everything worked great for an hour and a half. Then I changed channels one more time and, well, you know. In one of my half dozen calls to TiVo the CS rep told me that she would set up a conference call the next morning with me and JetBroadband to try to resolve the problem. This, of course, must have been just a line to get me off the phone because it never happened. So here we are - TiVo says its a Jetbroadband problem, Jetbroadband says its a Motorola problem, Motorola says its a TiVo problem and we are stuck with bricks instead of the working equipment we paid for..... I still maintain that this became an issue only after the TiVo(s) upgraded to Version 11. Your experience lends some weight to that.