"New TiVO Experience upgrade" has my Bolt cycling on/off. How long should this take?

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I was skeptical about whether the new interface would be an improvement, so I waited a looooong time before finally caving to the prompts and accepting the option to "upgrade my TiVO experience." I expected it to take a long time and to cycle my Bolt on and off, but it has now been turning on and off by itself for a couple of hours. I haven't touched it -- just letting it do its thing -- but I'm starting to get worried. It doesn't seem to be doing much EXCEPT turning on and off.

Advice?

 

OK. Tried that. Now more of the same. Started cycling on and off again.

 

Any other ideas? Should I file a ticket? Nobody else had this problem?

 

Yeah, shame I was away all Sunday. Now will need to deal with limited weekday hours, but that's what I'll do. Thanks.

 

Haha, yeah. That was naive. I wasted a bunch of time with the TiVO support person on the phone doing pointless things like unplugging the coax cable and plugging the Bolt directly into the wall instead of into my power conditioner. Of course none of that worked.

So get this: after my perfectly good, perfectly-functioning Bolt was corrupted by their upgrade process, they want to CHARGE ME for a replacement Bolt (a "renewed" model). I said no way. Not going to pay for it.

Waited on hold. Next offer: Half price ($80). I said no way. Not going to pay for it.

Waited longer. Next offer: $100 off ($50, which is about what these used models go for on eBay). I said now way, and how about a refund of my lifetime subscription fee?
They said no.

I hung up. Called back. Finally got them to agree to a free replacement.

They don't make this easy.

 

Could be CSR roulette, but I think mainly I made it clear what had to happen.