Yeah, well, you could have DirecTV (or Verizon, or Comcast, or any other provider) and you would get UI changes pushed to you without warning or permission. Verizon has been through problems with their software that would make TiVo users rebel. DirecTV had essentially non-functional DVRs for years. The point is that TiVo made Hydra an option. You did not HAVE to upgrade. Sure, once you VOLUNTARILY upgraded you lost all your recordings to roll back. BUT that was known going in. Likewise, if you get a new box, you can roll it back before you record anything. Try and do that with ANY other DVR. Is Hydra perfect? No. But it works...I have not missed a recording (more than can be said for other DVRs). IMHO, the reported guide issues are far more of a problem than bugs in Hydra. Yet Hydra threads out number guide problem threads. I just don't get the anger and vitriol over an OPTIONAL upgrade.