Advertisements I just called Tivo Customer Support on this issue. Sounds like we are all out of luck getting this issue fixed. He said there's nothing he can do because it's a problem with how SyFy reports the data to Tribune. Only thing we can do is contact the SyFy channel ourselves, which I think is completely unreasonable given that we pay a monthly fee for the service and guide data. He also said there was no management chain for which he could escalate this problem. I'm just a bit annoyed with Tivo right now for this.