New router - Can't connect to Tivo!

Discussion in 'TiVo Help Center' started by Judith Kruger, Aug 2, 2011.

  1. Aug 2, 2011 #1 of 11
    Judith Kruger

    Judith Kruger New Member

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    I have a new Linksys router, Tivo Premier and the Tivo USB adapter. My Tivo and USB adapter is not new. I have had it for a while and worked fine on the old router. I can't connect to Tivo and now when I go to the Tivo menu on the TV I can't get into any of the settings. It shows I do not have an internet connection and goes back to "My Shows" when I try to go to any of the pages. Can anyone help me or suggest settings on my router?
     
  2. Aug 2, 2011 #2 of 11
    HomeUser

    HomeUser Active Member

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    You can not enter settings at all, even with the wireless USB adapter removed?
    What is the model of the Linksys router? What did you have before?
    If you can get to network setting is there an IP address?
    more information about your home network might be useful.
     
  3. Aug 2, 2011 #3 of 11
    jbernardis

    jbernardis Active Member

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    Does the router see the tivo? Has it assigned it an IP address (assuming dynamic addressing)?
     
  4. Aug 2, 2011 #4 of 11
    Judith Kruger

    Judith Kruger New Member

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    I have a Linksys E1200 router. Before I had a Linksys SRX400 and everything worked fine with it. I disconnected the USB adapter and restarted the Tivo and still can't get into the settings. I talked with AT&T & Linksys customer support to get my internet connection working. My network doesn't recognize the Tivo or the UBS adapter. :confused:
     
  5. Aug 2, 2011 #5 of 11
    scandia101

    scandia101 Just the facts ma'am

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    Instead of changing the Tivo's network settings, you could set the routers SSID and password to match what your old router's settings were and what the Tivo is already set up for. That's what I do when I get a different router.
     
  6. Aug 2, 2011 #6 of 11
    HomeUser

    HomeUser Active Member

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  7. Aug 2, 2011 #7 of 11
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Is the new router an N wireless? If so, you need to have G enabled with 2.4 Ghz, may be listed as "mixed" mode.
     
  8. Aug 2, 2011 #8 of 11
    Judith Kruger

    Judith Kruger New Member

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    Oct 23, 2003
  9. Aug 3, 2011 #9 of 11
    HomeUser

    HomeUser Active Member

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    Happy that I could help.

    I am currently looking to replace my wireless setup. Now that you have been running the new Linksys E1200 how do you like it? what kind of throughput are you getting with the Premier (settings & messages -> Settings -> network & Phone -> network diagnostics -> Transfer history) ?
     
  10. Judith Kruger

    Judith Kruger New Member

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    Oct 23, 2003
    The linksys works great. I don't really know about the transfer history you mentioned. I don't use that or know what it means. Sorry I only use my Tivo to record.
     
  11. HomeUser

    HomeUser Active Member

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    Transfer history would show the speed of the different connections if you used Multi-Room Viewing or one of the online services like Yahoo, Netflix ...
     

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