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Discussion in 'TiVo Premiere DVRs' started by lessd, Apr 7, 2013.
Sounds like it could be a signal STRENGTH problem. Too weak *or* too strong.
I chatted with Tivo and then called the 877 number above. Both said because I already have a premiere (2 tuner, 75 hour) that they couldn't do this deal for me. I couldn't seem to talk them into it. I currently have 3 tivo HD (1 with lifetime), 1 premiere and 1 S2 with lifetime. Let me know if anyone has an argument that works. I mentioned I wanted to get a 4 tuner version to use with the new mini, but that didn't work. Best they would do was the $50 March mayhem coupon so $349 for the hardware and $400 for the PLS. (MSD discount)
Did you ask to speak to a supervisor? With all that hardware a super may help. One of them sure helped me even after a salesperson said that a supervisor would only do what the salesrep could do.!
I was about to call, but all I have is a measly Premiere 2. I guess there's no need.
Give them a call as they want you to upgrade. Since you do not have a Premiere it should work...if not ask to speak to a supervisor.