"New" Mini

It won't connect to your TiVo until it's on the same account.

Call TiVo and let them know you've bought it used and please transfer it to your account. I recommend you don't provide too much information. Just enough to complete the task.

-KP

 

MoCA is pretty robust.

If you've just got the the 2 or 3 devices, find the other end of the Coax Cables. Usually in the attic or the outside of the house where the cable comes in or in a Structured Panel somewhere inside the house.

Reduce the number of 'splits' to just the needed cables.

Try the MoCA again.

-KPO

 

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The seller is the person who is supposed to have called Tivo and let them know they were selling the unit to someone new and provide your name and then given you a reference number to use with Tivo when you call to activate the unit on your account. Apparently none of that was done.
Tivos willingness to activate such units has varied over time, from total refusal to delaying the activation for the new owner for a week or ten days. I have no idea what Tivo is doing now. I would call Tivo and see what they say, but you may need to contact the seller and get them to go through Tivo, and hopefully it is not an ISP owned unit or one that is blacklisted because of prior fraud.

 

This sounds like you might have gotten scammed. It happened to me a while back. Basically, Tivo refused to activate the unit and I had to get the transaction cancelled through Ebay.

 

Tivo would not activate an Mini for me once due the face that it was sold and owned by Mediacom. I got an refund from the ebay seller since it was not work.

 

You have 2 issues, getting the Mini onto your TiVo account (the same account in which the BOLT is registered), and getting the Mini networked.

@fcfc2's response covers the account side, but as for the network side, I'd suggest a couple troubleshooting steps, per the original "MoCA" thread ...

 

A basic network connection is a different issue from a Mini not being able to "see" or "connect" to its intended host DVR due to an account issue. The C33 issue noted above is a network connection issue.

Though @fcfc2 details the published process, as @kpeters59 notes, you may be able to get the box transferred without the original owner properly completing their side of the process ... though some have found that having the box networked and making TiVo service connections for a few days has proved helpful in the process. (i.e. Getting the Mini networked may be a prerequisite to getting the Mini switched to your account.)

 

@pkerr, any progress on contacting the seller to get the TiVo device transfer process initiated?