New issue on SDH-400 - some DVDs won't play

Discussion in 'DVD TiVo Units (Archive)' started by Mikeyis4dcats, Feb 28, 2007.

  1. Mikeyis4dcats

    Mikeyis4dcats Well-Known Member

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    Oct 2, 2003

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    Hi all,

    I received Running with Scissors and Stranger than Fiction from Netflix, and neither will play on my Toshiba. Both are Sony Entertainment discs, so i wonder if there is some sort of copy protection flubbing it up.

    It plays all my other DVDs just fine...

    Anyone run into this?
     
  2. ashu

    ashu User title defunct

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    MD
    Do they play in other players?
    Your PC?

    They may be badly scratched!

    I never had an issue, but then again, I hardly ever used my SDH400 for DVD playback!
     
  3. Mikeyis4dcats

    Mikeyis4dcats Well-Known Member

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    Oct 2, 2003
    they play in my PC. Both came to me on the day of release, so they are BRAND new discs.
     
  4. Mar 3, 2007 #4 of 43
    STC

    STC New Member

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    Aug 15, 2004
    I have the exact same issue w/ my SD-H400. I was also thinking it was because of the new sony encrypton.
     
  5. Mar 8, 2007 #5 of 43
    Flathed

    Flathed New Member

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    I'm new to the Tivo lifestyle and just got a SD-H400. I know this model is a few years old, has a simular DVD compatability issue come up before that Tivo fixed with a simple software update? Would they bother with an older receiver?
     
  6. Mar 8, 2007 #6 of 43
    Jobius

    Jobius New Member

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    Salvation...
    I have the Humax TiVo/DVD, not the Toshiba, but I had problems with some discs refusing to play. It started out with some home-burned discs not playing, but about a month ago, it was refusing to play 3 out of 4 rented movies.

    I ended up replacing the DVD drive, and the problems went away. FWIW, I tried the Stranger than Fiction disc I just received from Netflix, and it plays fine.
     
  7. fatbastard

    fatbastard New Member

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    Wife just picked up a movie, Casino Royal and it won't play the movie but it will play the extras disc. It is also a Sony Entertainment disc I beleive. Played in the laptop no probs so it si defiantely tivo.
     
  8. scissors

    scissors New Member

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    Mar 14, 2007
    I am having the same problem with my Pioneer 810H. It won't play sony movies and one from Lionsgate. I've tried six different discs so it's not a scratched disc. You might try reporting the problem to Sony from the Casino Royale web page. I reported it to Sony and they asked for the serial number on the inside ring of the movie and the model of my machine. They seem interested in figuring this out--someday.
     
  9. briandsloan

    briandsloan New Member

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    Nov 20, 2006
    I'm glad I ran across this forum.

    I thought my Tivo SD-H400 was broken. I played about one movie a week, and when I popped in Stranger Than Fiction, it didn't work. I thought, "Uh Oh."

    I then popped in Zoom, and that one gave me the same problem. I was starting to get worried.

    I tried cleaning the DVD player with a CD cleaner, and I could hear the music and voice on the CD just fine, but when I popped back in those two DVDs, nothing worked.

    I then ran across this posting, put in one of my old DVDs I watched a few months back, and that one worked fine.

    Both those above movies did work in another DVD player, so it is not the shape of the disc itself.

    I don't know the answer, but you can add Zoom to the list of movies that don't work for some reason.

    Anyone have a suggestion?
     
  10. rambler

    rambler Member

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    Dec 3, 2005
    Make (then watch) a backup copy using your PC.

    Probably have to use RipIt4Me, dvddecrypter, dvd shrink, ImgBurn. A lot easier than it sounds since they work in conjunction with each other now.
     
  11. ashu

    ashu User title defunct

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    But are these new Sony discs ripable? I thought avoiding/preventing that may have been their motivation in making the new encryption or whatever it is that prevents playback in older players!
     
  12. usnret

    usnret New Member

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    DVDFab (the free one) works pretty good too.
     
  13. jkeynotes

    jkeynotes New Member

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    Mar 20, 2007
    Add Rocky Balboa to the list of DVDs that don't seem to work in the SD-H400.
     
  14. rambler

    rambler Member

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    Yes they are if you follow my post (above). That's the way to go now, per the websites that know!
     
  15. albotrozzz

    albotrozzz New Member

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    Mar 13, 2006
    This issue is not limited to just the SD-H400. Today I purchased Rocky Balboa and found that it did not play on my SD-H400. I tried playing the same movie on my second SD-H400 and found that did not play on that player either. I then attempted to play the movie on my Toshiba D-R4 (DVD player/burner) and the movie did not play there either. I then tried playing the movie on my Toshiba SD-4700 (older DVD player) and the movie would not play there either. I finally tried playing the movie on my brother's Toshiba SD-3950 (DVD player) and the movie worked OK.
     
  16. TR6cra

    TR6cra New Member

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    Mar 8, 2007
    I have a Pioneer DVR-57H and am having the same problem playing movies issued by Sony (Casino Royale). My player has a DVD burner and I am not sure if that is part of the issue or not. I tired playing on my Gateway laptop with DVD burner and it would not play. It did play on my Dell laptop with DVD reader only. Also worked on my Sony DVD player. Could also be an issue with combo Tivo / DVD units. I am at a lose. I am sure Sony has put some new encryption on their DVD's that is the root cause. I am sure this is not going to get fixed if at all without some sort of lengthly litigation.
     
  17. T u r b o

    T u r b o New Member

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    Feb 23, 2000
    Outside...
    I have the same problem with both Stranger than Fiction and Casino Royale on my Pioneer 810H.

    So their crappy new copy protection is actually causing problems with legitimately purchased discs on licensed players, and the only work around is to actually copy the disc and play the backup...

    Exactly whom thought this was a good idea??
     
  18. STC

    STC New Member

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    Aug 15, 2004
    Will Toshiba send out a firmware update for this? Very annoying problem.
     
  19. watstein

    watstein New Member

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    Feb 17, 2005
    Ok I commented in the 810 area about this
    What I didn't say is that it started when Zoom came out and also what I was going to add is that the 4700 is on the firmware update that I am getting for my 4800 which is just as old and won't play these sony's either. The firmware was released in 2005 so you might have it. Otherwise if you don't you can call toshiba if you want. I know that the only DVD player in my house that will totally work is the toshiba SD-2700 as well as my computers.
     
  20. briandsloan

    briandsloan New Member

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    Nov 20, 2006
    Watstein gave a great tip. We seem to be able to get around this problem with this new Sony Encryption by hitting the "Top Menu" button on the remote.

    Once you put the DVD in, wait for the DVD to stop spinning, or for numbers to show up on the display screen on the unit itself.

    If you hit the play button, the "No Function" red circle with the slash through it will pop up, but if you hit the "Top Menu" button, the DVD will play.

    This has worked on Stranger Than Fiction and Zoom.

    Thanks again Watstein
     

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